Best Western PLUS Mountain View Auburn Inn

Hotels
Best Western Plus
8.4 (409 reviews)
401 8th Street Southwest , Auburn , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Cons:
Cleanliness issues
Sketchy neighborhood
Room inadequacies

Categories

Cleanliness
7.23
Issues mentioned with broken locks, bugs, and unclean rooms impacted the rating.
Service
9.2
Staff was consistently described as friendly, accommodating, and helpful.
Location
8.24
Location described as great, though some concerns noted regarding safety.
Room Quality
7.69
Room quality mentioned average with issues of bad odors and unclean conditions.
Amenities
8.72
Hotel offered good amenities, though some are outdated or small.
Value for Money
8.68
Overall considered a good value based on amenities and location.
Food and Beverage
8.73
Breakfast options received positive mentions.
Overall Experience
8.7
Despite issues, guests appreciated staff and overall amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:49

Property Description

Indulge in Comfort and Convenience

Convenient Amenities: Enjoy a 24-hour gym, hot tub, and business center during your stay at Best Western PLUS Mountain View Auburn Inn.

Cozy Rooms: Relax in rooms equipped with 42-inch flat-screen TVs, free Wi-Fi, microwaves, and refrigerators for your comfort.

Nearby Attractions: Explore nearby attractions like Six Flags Enchanted Village Theme Park, Supermall, and Muckleshoot Casino just a few miles away.

Experience the perfect blend of relaxation and excitement at Best Western PLUS Mountain View Auburn Inn. Book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 03:00 PM
Airport code: SEA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.4
Based on 409 reviews
Cleanliness: 7.23
Service: 9.2
Location: 8.24
Room Quality: 7.69
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 8.73
Overall Experience: 8.7
C
cutterp2026 Solo travel
2
Not worth it
Pros:

Terrible costumer service, employees having a major power trip

2026-03-23 via Tripadvisor
D
Dan couple us
5
The pool in the hot tub to stay was miserable. It was definitely not worth the money and the bed was horrible too normal
Pros:

The property is clean. The pool was nice.

Cons:

They put us in a room next to a loud ass train. I’ve stayed here over 10 years all different times and practically lived at this hotel for a month under different management. I’ve never been in a room where it was so loud, but I had to call the front desk at three in the morning and ask him what the hell is going on outside. It sounded like somebody was taking a giant garbage dumpster and dumping in the dump truck all night long. Also, the front desk girl upon check-in was horrible. They had a little game that spin a thing and you could get Best Western points or rewards so I spent it and I get this thing that says high five and I go what does that mean and she goes do you want a high five I did not want to hi-fi a random stranger so I said no then she’s like oh well you would’ve got 1000 points like maybe explain the rules before the game that would help and the fact that she just said nope you don’t get the points because I wouldn’t hi-fi her is probably the stupidest thing I’ve ever heard. You should probably work on your customer service, especially with your greeters at the front desk.

2026-03-11 via Nuitee
J
Julie couple us
9
2026-03-06 via Nuitee
E
Elizabeth couple us
1
Bed bugs :(
Pros:

The staff was nice, and the room was large and had a big fridge. They were welcoming to our small dog.

Cons:

I hate leaving bad reviews, but our room had bed bugs. I had 20+ bites after three nights in this hotel.

2026-02-28 via Nuitee
M
Melissa couple us
6
Pros:

We have been staying here every weekend. It is a decent hotel or we wouldn't go back. The staff is great very accommodating the pool and hot tub are a nice perk. It would be nice if they served breakfast later on the weekends we never get to have it cause we sleep in. Definitely prefer the king room especially room 301 very nice.

Cons:

Stayed last night had a few issues first room was dirty blood on the comforter that was totally noticeable it looked like they tried to clean it It should have been completely changed it was gross. 2nd room mold in the shower and ceiling of shower looks like they tried to paint over it. Frig wasn't clean. Hair in the hot tub like a bunch it was gross. We've never stayed during the week seems the the weekend housekeepers do a way better job. Then ones during the week.

2026-02-27 via Nuitee
M
Melissa couple us
8
2026-02-24 via Nuitee
L
luciaj723 Family
10
The location is perfect, tucked away and quiet. Our room was spotless, modern, and very comfortable, with a great view o
Pros:

"We recently stayed at the Best Western Plus Mountainview for a weekend trip and had a wonderful experience. The location is perfect, tucked away and quiet. Our room was spotless, modern, and very comfortable, with a great view of the mountain. The staff were exceptionally friendly and accommodating. Breakfast was delicious with plenty of options. We will definitely return!"

2026-02-02 via Tripadvisor
S
Sharon family_with_children us
10
Pros:

Clean, quiet, great customer service and plenty of parking.

2026-01-28 via Nuitee
S
Sandra couple us
10
2026-01-26 via Nuitee
A
Augustine couple us
8
2026-01-20 via Nuitee
C
Chuanmin family_with_children us
8
Pros:

Very good hotel

Cons:

Non

2026-01-20 via Nuitee
W
William couple us
10
2026-01-19 via Nuitee
Y
YareanaRV family_with_children us
8
2026-01-15 via Nuitee
C
C4722OPsandrac Solo travel
10
My hotel of choice!
Pros:

The staff are all pleasant and helpful. The rooms are clean and pretty! Breakfast is a nice combination of hot foods and pastries, cereal, juices, and hot beverages. The pool and weight room are well maintained. Very lovely place!

2026-01-04 via Tripadvisor
M
mtk64 Family
2
Bad check out and bathroom. Experiencw.
Pros:

Checking in was excellent. We did not have an adequate bath/shower experience. There was just one bar of soap. The lady was amazing who checked us in. However in the morning the lady kept talking on the phone and barely talked to us. The food was good...I ate however my husband did not eat. I found it strange that the lady kept talking on the phone and acted like we were interrupting her.

2026-01-03 via Tripadvisor
H
Hawii family_with_children us
10
2025-12-13 via Nuitee
L
lylef446 Business
10
Best western PepperTree Auburn Washington 100%
Pros:

Very clean Hotel with a great staff who always check to ensure a positive stay. The breakfast is hot and fresh, Burritos , Rice bowls a little bit of a unique experience to enjoy.

2025-12-11 via Tripadvisor
C
Carrie solo_traveller us
10
2025-11-16 via Nuitee
C
Carrie solo_traveller us
9
2025-11-16 via Nuitee
M
Marsha family_with_children us
10
2025-11-09 via Nuitee