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Facilities
Property facilities
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Boat tours nearby
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Express check-out
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Parasailing nearby
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Fireplace in lobby
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Free WiFi
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24-hour front desk
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Terrace
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Garden
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Luggage storage
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Express check-in/check-out
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Concierge service
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Picnic area
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Elevator
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Golfing nearby
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Snorkeling nearby
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Surfing/bodyboarding nearby
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Fireplace in lobby
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Hiking/biking trails nearby
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Kayaking nearby
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Sailing nearby
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Scuba diving nearby
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Water skiing nearby
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Breakfast available (surcharge)
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Television in common areas
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Scooter/moped rentals nearby
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Rafting nearby
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Safe-deposit box at front desk
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Express check-out
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Limo or town car service available
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Parasailing nearby
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Mountain biking nearby
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Smoke-free property
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Express check-in
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Pool umbrellas
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Ecotours nearby
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Tours/ticket assistance
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Free wired internet
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Cruise terminal shuttle (surcharge)
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Ferry terminal shuttle (surcharge)
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Snack bar/deli
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Free self parking
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Computer station
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Rooftop terrace
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Beach shuttle (surcharge)
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Pool sun loungers
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Beach towels
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Boat tours nearby
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Safari nearby
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Rock climbing nearby
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Cave exploring/spelunking nearby
Property Description
Indulge in Luxury: Pamper yourself with soothing massages and rejuvenating facials during your stay at SM Resort Phuket.
Gourmet Dining and Lounge: Enjoy international cuisine at SM Bar and Restaurant, unwind at the bar/lounge, or opt for 24-hour room service. Breakfast, lunch, and dinner options are available to satisfy your cravings.
Convenience and Comfort: With amenities like complimentary internet access, a computer station, and limo service, SM Resort Phuket ensures a seamless stay. Retreat to one of the 50 plush guestrooms with fireplaces and plasma TVs, keeping you connected with complimentary wired and wireless internet.
Immerse yourself in the vibrant scenes of Patong, with attractions like Patong Beach, Jungceylon Shopping Center, and Bangla Road just a stone's throw away. Book your luxurious escape at SM Resort Phuket and elevate your holiday experience!
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
Property Policies
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Pets
Pets not allowed
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Sustainability Certifications
Property confirms they are implementing guest safety measures
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General
Guest accommodation is sealed after cleaning
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Pets
Service animals not allowed
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General
Property follows regional sanitization guidelines Safety and Health Administration (Thailand)
Property policies
-
Pets
Pets not allowed
-
Sustainability Certifications
Property confirms they are implementing guest safety measures
-
General
Guest accommodation is sealed after cleaning
-
Pets
Service animals not allowed
-
General
Property follows regional sanitization guidelines Safety and Health Administration (Thailand)
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Check-in & Check-out
Contactless check-out is available
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General
Gloves are available to guests
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General
Guests are provided with free hand sanitizer
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General
Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert)
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General
Staff temperature checks are conducted regularly
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General
Cashless transactions are available
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General
Individually-wrapped food options are available
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General
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
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General
Staff wears personal protective equipment
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General
Temperature checks are available to guests
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General
Food service has been amended for enhanced safety
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General
Property is cleaned with disinfectant
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General
Reservation might be required for some facilities onsite
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General
Individually-wrapped food options are available through room service
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General
Social distancing measures are in place
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General
Professional property host/manager
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General
Protective clothing is available to guests
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Check-in & Check-out
Contactless check-in is available
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Children and extra beds
No cribs (infant beds) available
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Sustainability Certifications
Property confirms they are implementing enhanced cleaning measures
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General
Commonly-touched surfaces are cleaned with disinfectant
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General
Shield between guests and staff in main contact areas
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General
Gap period enforced between guest stays - 24 hours
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General
Masks are compulsory at the property
Location
Guest Reviews
Really dissatisfied. Arrived with my disabled mother and 3 suitcases, the receptionist just sat and watched us struggle without any assistance at all. The lobby,lift and room were not clean. Don't stay here
the property was clean and the room was nice and big.
the location for me is good.
De dröjde 2 dagar innan dem tog bort föregående gästers handdukar. Fick påminna om dushgel å toapapper tog 1 dag till. + Skön säng å stor tv.
Rooms, pool area, overall dirty hotel. Pool area bathrooms stug and smelly. All laudrys left on hall where you had to cross those to get to the pool. Payed for breakfast, 5€/person) wich one day included 2 toast without anything, other day only coffee. Also take all receipts with you.. tried to charge double. Would not recommend to anyone.
Min frus iPhone blev stulen på rummet. Vi talade med dem på hotellet men de gjorde ingenting. Jag rekommenderar INTE detta hotell.
Le lendemain de mon arrivée a l'hotel on me reclame le reglement d'une taxe d'environ 350€ pour un sejour de 28 nuit non stipulés lors de la reservation. j'ai appelé votre service clientele qui etait egalement etonné, ils devaient me rappeler pour regler le probleme mais dans l'attente et sans reponse de votre par je n'ai pas continué mon sejour a l'hotel (vous pouvez demander a l'hotel en question). 2 nuits m'ont donc couté plus de 400€ sans aucun geste commercial de votre part. Sachez que c'est donc ma derniere reservation via votre site. Merci
Great looking rooms, great service, would recommend this hotel
good price. good bed. price performance is excellent.
acceptable. good value for money.
Tuong doi ok. Gia ca hop ly
One terrible hotel stuff can make you want to leave immediately. Her tone make you feels like you did something very very wrong.
It was an OK stay, a bit of a walk from the Hotel to the main city but overall it was reasonable.
SM Hotel is a nice enough budget hotel. For the price I paid it was good enough, and the location (about 5 minutes by Tuk Tuk to Patong Beach, 10 minutes to Karon Beach) was perfect.
Positives: The staff were exceptionally kind, and tried to help my wife and I out as much as they could. The pool was nice; however, like most of the hotel the pool area was cluttered and could have been nicer. The rooms were ok, again for a budget hotel.
Negatives: If the hotel cleaned better and picked up the clutter everywhere this would be a very nice hotel. The pool area and the roof deck are very dirty (the roof deck is unusable in my opinion). The rooms were dusty when I arrived, but I complained and the staff dusted for us quickly.
Again, for the price it's worth it but with just a little bit of effort it could be so much nicer.
Great if you want to be close to Patong Beach and also get some sleep at night. Clean and very reasonable for the price you pay per night.
This place was terrible , the staff were unfriendly, the airconditioning didn't work, everyone was very unenthusiatic. The room didn't have a safe, the safe was downstairs at the front of the hotel, and a bit far to walk to where you might want to get. Not impressed.
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