Holiday Inn Express & Suites Cambridge by IHG

Hotels
•
Holiday Inn Express
9.3 (183 reviews)
2035 Southgate Parkway , Cambridge , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Comfortable beds
Very clean rooms and common areas
Friendly, helpful staff
Excellent free breakfast with variety
Cookies in the lobby / evening snack
Pool access
Thick, fluffy towels
Quiet and (often) spacious rooms
Cons:
Pillows were too hard
Potholes/driveway in need of repair (pit holes mentioned)
Housekeeping entered without warning
Some rooms too small for four occupants
No bathroom fan in one room; some dated carpet
Chewing gum in elevator; reports of loiterers in parking lot
Price considered a bit high by some guests

Categories

Cleanliness
9.4
Multiple reviewers praised room and common-area cleanliness; one mention of chewing gum in the elevator and a dated carpet in places.
Service
9.5
Staff repeatedly described as very friendly and helpful (Steven named); however there was a notable lapse where housekeeping entered without warning making guests uncomfortable.
Location
9.2
Guests called the location great and convenient, but several noted potholes/driveway issues and occasional loiterers in the parking lot.
Room Quality
9
Beds and bedding were frequently called comfortable and rooms quiet/spacious at times; negatives include hard pillows, some rooms too small for four, no bathroom fan in one room, and a somewhat dated feel.
Amenities
9.4
Strong amenities mentions: excellent free breakfast, cookies in the lobby, pool access, and thick fluffy towels; minor complaint about missing bathroom fan.
Value for Money
8.9
Mixed sentiment on price: many guests were happy to return (implying acceptable value) but some felt the price could be lower.
Food and Beverage
9.6
Free breakfast described as excellent with lots of fresh, hot choices; cookies in the evening also noted positively; breakfast area kept clean.
Overall Experience
9.4
Overall very positive — friendly staff, clean rooms, comfortable beds and great breakfast led many to say they'd stay again, tempered by maintenance and safety/driveway concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:38

Property Description

Luxurious Amenities
Holiday Inn Express & Suites Cambridge boasts an indoor pool and a well-equipped fitness centre, ensuring guests can relax and stay active during their stay.

Comfortable Accommodation
Each room at our hotel is thoughtfully designed to provide ultimate comfort, featuring modern amenities such as a TV, a private bathroom with a bath or shower, a desk, and cozy bed linen.

Exceptional Service
Our 24-hour front desk is dedicated to providing top-notch service, ensuring that all your needs are met promptly and efficiently.

Experience the perfect blend of comfort, convenience, and hospitality at Holiday Inn Express & Suites Cambridge. Book now for an unforgettable stay!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CMH

Location

Guest Reviews

9.3
Based on 183 reviews
Cleanliness: 9.4
Service: 9.5
Location: 9.2
Room Quality: 9
Amenities: 9.4
Value for Money: 8.9
Food and Beverage: 9.6
Overall Experience: 9.4
C
Casebolt • family_with_children • us
10
2026-10-26 • via Nuitee
A
Anthony • couple • us
10
2026-10-23 • via Nuitee
G
Gary • couple • us
10
2026-10-22 • via Nuitee
D
Domenico • couple • us
10
2026-10-22 • via Nuitee
A
Amy • couple • us
10
2026-10-18 • via Nuitee
D
Deborah • solo_traveller • us
9
Cons:

The pillows were too hard

2026-10-13 • via Nuitee
S
Susan • couple • us
10
2026-10-12 • via Nuitee
M
Madonna • extended_group • us
10
2026-10-11 • via Nuitee
J
Jacqueline • couple • us
8
Great stay with friendly staff!
2026-10-08 • via Nuitee
M
McGinnis • couple • us
9
Very comfortable, clean, we would definitely stay there again.
Pros:

Breakfast was very good - lots of choices - all fresh and hot. Cookies in lobby a nice touch. Bed and bedding were comfortable. Towels were thick and fluffy. Room was clean.

Cons:

There was, surprisingly, no fan in the bathroom and the property seemed somewhat dated - a new carpet was needed in the elevator. This was offset by the fact that rooms and common areas were clean. Another downside: there was a huge pothole in the driveway that needs to be repaired.

2026-08-06 • via Nuitee
T
trav • couple • us
7
Pros:

Laid in bed this morning with my wife and it was two hours before check out housekeeping just let himself in no warning made us very uncomfortable

Cons:

Uncomfortable

2026-08-03 • via Nuitee
E
Elfegobaca • Couples • Atlanta, Georgia
10
First rate 3 Star hotel
Pros:

Great location, nice staff (Steven), spacious, clean, and quiet room. Not a luxury hotel but for its class it is first rate

2026-07-24 • via Tripadvisor
U
Us • solo_traveller • us
10
2026-07-16 • via Nuitee
L
logwood • family_with_children • us
9
Pros:

Access to the pool

Cons:

The room I was in was too small for 4 occupants!

2026-07-09 • via Nuitee
L
logwood • family_with_children • us
10
2026-07-06 • via Nuitee
D
David • extended_group • us
10
Great place to stay when visiting this part of Ohio.
Pros:

The staff was very friendly and helpful. The beds were very comfortable. The free breakfast was excellent. The entire facility was very clean.

Cons:

N/a

2026-07-06 • via Nuitee
H
Hunt • couple • us
10
2026-07-04 • via Nuitee
R
Ryan • couple • us
9
Great time will stay again.
Pros:

The location. Breakfast was good. Cookie in the evening was good. Could have been a little cheaper but it is what it is. But all in all it was a good time. Def will stay again. Def will pay whatever it is.

Cons:

The price, got the same room two weeks in a row, chewing gum was in the elevator, and some weird crackheads in the parking lot.

2026-06-29 • via Nuitee
K
Kris • solo_traveller • us
9
2026-06-29 • via Nuitee
J
Johnny • solo_traveller • us
10
2026-06-10 • via Nuitee