Nightcap at Shoppingtown Hotel

Hotels
8.1 (620 reviews)
19 Williamsons Rd , Doncaster , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Nightclub
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Non-smoking throughout
Kid meals
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Clean and quiet hotel
Convenient location
Friendly staff
Cons:
Insects in toilet
Dusty areas
No full-length mirror

Categories

Cleanliness
6.98
Several reviews mentioned dust, insects, and cobwebs, indicating areas of concern.
Service
8.45
Generally positive feedback about staff, though specific issues with check-in time were noted.
Location
8.99
Positive sentiments about proximity to shopping and hospital, described as very convenient.
Room Quality
7.44
Mixed reviews; comfortable beds but issues with bathroom privacy and layout noted.
Amenities
7.97
Good amenities with comfortable beds and lovely breakfast, though some minor improvements suggested.
Value for Money
8.43
Good overall value noted, especially with location and amenities considered.
Food and Beverage
8.48
Positive reviews about the restaurant food and breakfast offerings.
Overall Experience
8.05
General satisfaction with the experience, particularly praised for location and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 04:10

Property Description

City Views and Pub-Style Dining
Enjoy stunning city views from our restaurant and bar while indulging in delicious Australian pub-style food like chicken schnitzel and calamari.

Entertainment and Relaxation
Unwind in our beer garden, sports bar, gaming room, nightclub, or the Cabaret Room. For families, we offer a PlayStation play area and a private party room, ensuring fun for all ages.

Convenient Amenities and Nearby Attractions
Stay connected with free WiFi and enjoy modern comforts in our rooms with flat-screen TVs and rain showers. With easy access to the Doncaster Westfield Shopping Centre and nearby attractions like the Melbourne Cricket Ground, your stay with us will be unforgettable.

Important information:

Please note that guests must be over 18 years of age or accompanied by an adult. You must show a valid photo ID upon check in.

Please note that this property requires an AUD $100 credit card pre-authorization upon check in to cover any incidental charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 12 years old stay for AUD 10 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 620 reviews
Cleanliness: 6.98
Service: 8.45
Location: 8.99
Room Quality: 7.44
Amenities: 7.97
Value for Money: 8.43
Food and Beverage: 8.48
Overall Experience: 8.05
M
Mickey_J • couple • au
10
2026-02-14 • via Nuitee
L
Leanne • solo_traveller • au
9
2026-02-11 • via Nuitee
P
Payton • couple • au
6
2026-02-08 • via Nuitee
H
Helen • couple • au
8
2026-01-29 • via Nuitee
S
Saveria • family_with_children • au
8
2026-01-22 • via Nuitee
G
Grant • couple • au
5
Value for money for a short stay. Rooms were fine, clean and tidy. Cleaners forgot tiki try paper and bath mats everyday
Pros:

Good location and price. Clean and tidy rooms

Cons:

Outside looks a bit run down and dirty on first appearance

2026-01-21 • via Nuitee
K
Kamal • couple • au
7
2026-01-20 • via Nuitee
T
Tony • family_with_children • au
8
Overall very good
Pros:

Location to where we needed to be

Cons:

Very noisy when people leaving hotel at 2-30am

2026-01-19 • via Nuitee
J
Jenny • couple • au
10
Great short stay close to lots of great amenities . Our meal at yhe hotel was very good.
Pros:

Room was clean and comfortable. Nice toiletries

2026-01-18 • via Nuitee
M
Melissa • family_with_children • au
8
Pros:

Good, affordable, clean accommodation. Easy to get to as well.

2026-01-17 • via Nuitee
K
Kobus • extended_group • au
7
2026-01-16 • via Nuitee
T
Tim • couple • au
8
2026-01-12 • via Nuitee
S
Scott • couple • au
10
Pros:

Very friendly staff at front counter, bed was super comfortable and the complimentary drinks were great.

Cons:

No reserved parking for motel guests

2026-01-11 • via Nuitee
M
Mylene • extended_group • au
9
Pros:

Location was great. Right infront of Westfield

Cons:

No receptionist upon arrival. Took around 15 mins wait

2026-01-08 • via Nuitee
M
Molly66 • extended_group • au
8
Pros:

Convenient for shopping.
2 comfy beds so our daughter can have her own space.

2026-01-05 • via Nuitee
A
andrew • couple • au
10
Pros:

The view of the Melbourne Skyline from the room's balcony was excellent, especially for nye fireworks.

2026-01-05 • via Nuitee
G
Guy • solo_traveller • au
8
2026-01-03 • via Nuitee
J
John • couple • au
9
2026-01-01 • via Nuitee
C
Chris • couple • au
8
Clean room good bed good pub food
2025-12-27 • via Nuitee
J
Justine • extended_group • au
4
Disappointed- would not book again
Pros:

Location good

Cons:

Customer service- hard to find staff
Poor breakfast
Basic accommodation

2025-12-26 • via Nuitee