Tokyu Stay Shimbashi - Ginza area

Hotels
8.3 (1888 reviews)
Minato-ku Shimbashi 4-23-1 , Tokyo , jp
+81 3-3434-8109

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Centrally located
Good amenities
Value for money
Cons:
Housekeeping frequency
Room size issues
Mattress firmness

Categories

Cleanliness
7.19
The housekeeping service frequency for long stays was mentioned as a concern.
Service
9.16
Staff were described as friendly and accommodating, responding to guest needs.
Location
9.2
Centrally located near multiple train stations and food options.
Room Quality
7.65
Some complaints about mattress firmness and room size.
Amenities
8.68
Washing machine and microwave in rooms were positively noted.
Value for Money
8.14
Considered good value with the benefits for the price.
Food and Beverage
8.19
Breakfast selection received some positive feedback.
Overall Experience
8.16
Overall good experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:26

Property Description

Modern Accommodations with Free WiFi
Renovated in 2014, Tokyu Stay Shimbashi - Ginza area offers contemporary rooms with complimentary WiFi, a microwave, and a refrigerator. Enjoy the convenience of high-speed LAN internet, a flat-screen TV, and an en suite bathroom in each air-conditioned room.

Convenient Services and Amenities
Benefit from amenities such as a washer and dryer, safety deposit box, vending machines, ironing and dry cleaning services. The hotel provides a 24-hour front desk, luggage storage, and a buffet-style breakfast at the restaurant.

Prime Location for Exploring
Ideally located just minutes away from JR Shimbashi Train Station and Shimbashi Subway Station, explore the upscale shopping district of Ginza within a short walk. With Tokyo Station and Tsukiji Market nearby, make the most of your stay at Tokyu Stay Shimbashi.

Important information:

The full amount of the reservation must be paid at check-in.

[About room cleaning]
・Consecutive staying
"Simple cleaning" is a request system.
Please put out a cleaning request tag in front of the door if the room cleaning is required.
Simple cleaning means collection of face towels, bath towels, bath mats, nightwear, and garbage collection.
・For stays of 7 nights or more
In addition to the above simple cleaning, "room cleaning" will be performed once a week.
Bed making, changing towels and nightwear, replenishing room equipment, cleaning the room, and garbage collection.
*Please note an additional fee will apply for additional room cleaning.
Please contact the front desk for details.

Early check in before 15:00 is subject to availability and at an additional charge.

Charges apply for late check-outs. Late check-out between 11:00-13:00 costs 50% of the room charge. Late check-out after 13:00 costs 100% of room charge.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYO

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 1888 reviews
Cleanliness: 7.19
Service: 9.16
Location: 9.2
Room Quality: 7.65
Amenities: 8.68
Value for Money: 8.14
Food and Beverage: 8.19
Overall Experience: 8.16
N
Nanda • couple • de
6
2026-08-08 • via Nuitee
T
Toshio • solo_traveller • jp
8
2026-08-07 • via Nuitee
C
Christos • solo_traveller • us
9
2026-08-06 • via Nuitee
Y
Yuta • solo_traveller • au
9
2026-08-05 • via Nuitee
K
Kieran • couple • cy
9
2026-08-04 • via Nuitee
S
SIH CHAN • solo_traveller • tw
9
Pros:

CP值高，洗漱備品可以酌量自取不用特別買，有行李秤可用

Cons:

空間有點霉味，但沒有看到蟲

2026-08-04 • via Nuitee
M
Małgorzata • family_with_children • pl
10
Pros:

Pralka

2026-08-03 • via Nuitee
M
Małgorzata • family_with_children • pl
10
Pros:

Pralka

2026-08-03 • via Nuitee
M
Murakami • solo_traveller • jp
10
2026-08-03 • via Nuitee
Y
Yu Ching • couple • tw
10
Pros:

房內可以洗衣服超級讚，適合連住，而且服務人員態度很好，說明也很清楚。

2026-08-03 • via Nuitee
F
FILL • couple • ca
8
easy access to Subway system and Restaurants in Shimbashi region
Pros:

location to subway was excellent

Cons:

Room was smaller than expected but adequate for two. the widow coverings did not block light. Needs blackout curtains

2026-08-02 • via Nuitee
T
Taklo • solo_traveller • jp
9
よかった
Pros:

駅近
スタッフの対応

Cons:

冷蔵庫がもう少しひえたら

2026-08-02 • via Nuitee
S
SEIRO • solo_traveller • jp
9
2026-08-02 • via Nuitee
Y
Yi-Ning • couple • tw
8
2026-08-02 • via Nuitee
M
mohamed • solo_traveller • eg
10
Pros:

Everything was perfect 🥰

2026-07-24 • via Nuitee
S
Sundeep Sunit • solo_traveller • in
10
2026-07-23 • via Nuitee
Y
yuuki • couple • jp
10
2026-07-23 • via Nuitee
Y
YI Ta • couple • tw
8
Pros:

Very friendly service in the front door and faculty inside the room also very good l.

Cons:

Room side is a little bit small

2026-07-23 • via Nuitee
H
Hyunho • solo_traveller • ch
8
2026-07-23 • via Nuitee
A
AKEMI • couple • jp
9
2026-07-22 • via Nuitee