Tokyu Stay Shimbashi - Ginza area

Hotels
8.3 (1795 reviews)
Minato-ku Shimbashi 4-23-1 , Tokyo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Staff adhere to local safety protocols
Physical distancing rules followed
Invoice provided
See all facilities

Review Highlights

Pros:
Friendly staff
Centrally located
Good amenities
Value for money
Cons:
Housekeeping frequency
Room size issues
Mattress firmness

Categories

Cleanliness
7.19
The housekeeping service frequency for long stays was mentioned as a concern.
Service
9.16
Staff were described as friendly and accommodating, responding to guest needs.
Location
9.2
Centrally located near multiple train stations and food options.
Room Quality
7.65
Some complaints about mattress firmness and room size.
Amenities
8.68
Washing machine and microwave in rooms were positively noted.
Value for Money
8.14
Considered good value with the benefits for the price.
Food and Beverage
8.19
Breakfast selection received some positive feedback.
Overall Experience
8.16
Overall good experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:26

Property Description

Modern Accommodations with Free WiFi
Renovated in 2014, Tokyu Stay Shimbashi - Ginza area offers contemporary rooms with complimentary WiFi, a microwave, and a refrigerator. Enjoy the convenience of high-speed LAN internet, a flat-screen TV, and an en suite bathroom in each air-conditioned room.

Convenient Services and Amenities
Benefit from amenities such as a washer and dryer, safety deposit box, vending machines, ironing and dry cleaning services. The hotel provides a 24-hour front desk, luggage storage, and a buffet-style breakfast at the restaurant.

Prime Location for Exploring
Ideally located just minutes away from JR Shimbashi Train Station and Shimbashi Subway Station, explore the upscale shopping district of Ginza within a short walk. With Tokyo Station and Tsukiji Market nearby, make the most of your stay at Tokyu Stay Shimbashi.

Important information:

The full amount of the reservation must be paid at check-in.

[About room cleaning]
・Consecutive staying
"Simple cleaning" is a request system.
Please put out a cleaning request tag in front of the door if the room cleaning is required.
Simple cleaning means collection of face towels, bath towels, bath mats, nightwear, and garbage collection.
・For stays of 7 nights or more
In addition to the above simple cleaning, "room cleaning" will be performed once a week.
Bed making, changing towels and nightwear, replenishing room equipment, cleaning the room, and garbage collection.
*Please note an additional fee will apply for additional room cleaning.
Please contact the front desk for details.

Early check in before 15:00 is subject to availability and at an additional charge.

Charges apply for late check-outs. Late check-out between 11:00-13:00 costs 50% of the room charge. Late check-out after 13:00 costs 100% of room charge.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYO

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 1795 reviews
Cleanliness: 7.19
Service: 9.16
Location: 9.2
Room Quality: 7.65
Amenities: 8.68
Value for Money: 8.14
Food and Beverage: 8.19
Overall Experience: 8.16
M
Miruna • family_with_children • ro
9
2026-05-10 • via Nuitee
K
Koyo • couple • jp
7
無難
Pros:

静か

Cons:

ちょっと不便

2026-05-09 • via Nuitee
M
Melsidarta • solo_traveller • nl
8
2026-05-08 • via Nuitee
N
Nia D • couple • us
9
Great location
Pros:

Great location very close to Shimbashi station and all of the delicious izakaya that a lot of the salarymen visit! It's one train stop away from Tokyo Station which is the major Shinkansen hub. The room is what you would expect from a small Japanese hotel, but the location is excellent and it's more than enough for my one night stay.

Cons:

The room was quite small like a typical Japanese hotel

2026-05-08 • via Nuitee
N
NAOHIRO • solo_traveller • jp
9
もう少しホテルで滞在して満喫できるとよかった
Pros:

コーヒーマシンが無料で使える
お部屋、設備が綺麗
ズボンプレッサーがあってよかった

Cons:

特になし

2026-05-08 • via Nuitee
C
Cadieux • couple • ca
8
2026-05-08 • via Nuitee
P
Phuong Thao • solo_traveller • vn
8
2026-05-07 • via Nuitee
F
FU • couple • tw
10
2026-05-06 • via Nuitee
S
Suthida • couple • th
8
2026-05-06 • via Nuitee
Y
Yen Shan • couple • tw
8
2026-05-05 • via Nuitee
T
Toru • couple • jp
10
2026-05-04 • via Nuitee
G
Garth • couple • au
9
2026-05-04 • via Nuitee
L
Lucian • extended_group • za
8
Although room was small, given the limited time spent in the room other factors make this a great stay
Pros:

Location was great

Cons:

Room was small

2026-05-03 • via Nuitee
K
Kent • solo_traveller • us
8
Good Stay!
Pros:

Good location and a clean comfortable, small room.

Cons:

A little cramped.

2026-05-03 • via Nuitee
O
Owen • solo_traveller • au
9
We have stayed here several times before. We love the central location which makes it easy to get to either airport.
Pros:

A great location. I loved the washing machine and dryer in the room.

2026-05-03 • via Nuitee
Y
yoko • solo_traveller • jp
7
2026-05-03 • via Nuitee
A
akegawa • couple • jp
9
2026-04-30 • via Nuitee
D
Dawn • family_with_children • us
8
Great location, comfortable and clean
Pros:

Compact, as with many Tokyo hotels, but having a clothes washer/dryer in the room was great. The hotel is a short walk away from the vibrant Shimbashi Station area, and a walk or quick subway ride away from Ginza, Yurakucho, Tokyo Station, etc.

Cons:

The hotel could definitely improve its breakfast buffet. It is not good value.

2026-04-27 • via Nuitee
M
Merlie • extended_group • at
4
info about the card key and smoking area were quite late.we've suffered in the 5 days staying in the hotel
Pros:

near public transport

Cons:

we are two in the room,we received only one card key.
we've asked about the smoking area on the first day,staff told us 'there's none'.

2026-04-26 • via Nuitee
R
Rania • couple • cy
7
2026-04-25 • via Nuitee