Tokyu Stay Shimbashi - Ginza area

Hotels
8.3 (1717 reviews)
Minato-ku Shimbashi 4-23-1 , Tokyo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Staff adhere to local safety protocols
Physical distancing rules followed
Invoice provided
See all facilities

Review Highlights

Pros:
Friendly staff
Centrally located
Good amenities
Value for money
Cons:
Housekeeping frequency
Room size issues
Mattress firmness

Categories

Cleanliness
7.19
The housekeeping service frequency for long stays was mentioned as a concern.
Service
9.16
Staff were described as friendly and accommodating, responding to guest needs.
Location
9.2
Centrally located near multiple train stations and food options.
Room Quality
7.65
Some complaints about mattress firmness and room size.
Amenities
8.68
Washing machine and microwave in rooms were positively noted.
Value for Money
8.14
Considered good value with the benefits for the price.
Food and Beverage
8.19
Breakfast selection received some positive feedback.
Overall Experience
8.16
Overall good experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:26

Property Description

Modern Accommodations with Free WiFi
Renovated in 2014, Tokyu Stay Shimbashi - Ginza area offers contemporary rooms with complimentary WiFi, a microwave, and a refrigerator. Enjoy the convenience of high-speed LAN internet, a flat-screen TV, and an en suite bathroom in each air-conditioned room.

Convenient Services and Amenities
Benefit from amenities such as a washer and dryer, safety deposit box, vending machines, ironing and dry cleaning services. The hotel provides a 24-hour front desk, luggage storage, and a buffet-style breakfast at the restaurant.

Prime Location for Exploring
Ideally located just minutes away from JR Shimbashi Train Station and Shimbashi Subway Station, explore the upscale shopping district of Ginza within a short walk. With Tokyo Station and Tsukiji Market nearby, make the most of your stay at Tokyu Stay Shimbashi.

Important information:

The full amount of the reservation must be paid at check-in.

[About room cleaning]
・Consecutive staying
"Simple cleaning" is a request system.
Please put out a cleaning request tag in front of the door if the room cleaning is required.
Simple cleaning means collection of face towels, bath towels, bath mats, nightwear, and garbage collection.
・For stays of 7 nights or more
In addition to the above simple cleaning, "room cleaning" will be performed once a week.
Bed making, changing towels and nightwear, replenishing room equipment, cleaning the room, and garbage collection.
*Please note an additional fee will apply for additional room cleaning.
Please contact the front desk for details.

Early check in before 15:00 is subject to availability and at an additional charge.

Charges apply for late check-outs. Late check-out between 11:00-13:00 costs 50% of the room charge. Late check-out after 13:00 costs 100% of room charge.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYO

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 1717 reviews
Cleanliness: 7.19
Service: 9.16
Location: 9.2
Room Quality: 7.65
Amenities: 8.68
Value for Money: 8.14
Food and Beverage: 8.19
Overall Experience: 8.16
M
Marco • couple • it
8
2026-04-11 • via Nuitee
J
Jensen • couple • us
8
Great location for a good price
Pros:

Great location and good price

Cons:

Small rooms but have everything you need, just tight and no space to relax if you’re traveling with someone

2026-04-11 • via Nuitee
I
Irene • couple • es
9
Ok
Pros:

Close to Ginza walking 15-20 mins

Cons:

Too expensive

2026-04-10 • via Nuitee
G
Gisele • solo_traveller • us
8
2026-04-10 • via Nuitee
T
Tazne • couple • za
5
2026-04-10 • via Nuitee
S
Sandi • family_with_children • at
10
Pros:

Man ist nur wenige Gehminuten von der nächsten Train Station entfernt, das Zimmer ist für japanische Verhältnisse relativ groß und hat einen Waschtrockner im Zimmer. Badezimmer ist großzügig und man hat auch einen kleinen Kühlschrank. Im Zimmer hört man keine Nachbarn weder seitlich noch von oben das war sehr toll zum schlafen. In der Lobby gibt es gratis Zahnpasta, Zahnbürste sogar Haargummi und Rasierer sollte man einen brauchen. Auch eine Kaffeemaschine steht in der Lobby wo man sich gratis Kaffee runter lassen kann und eine Eiswürfelmaschine.

2026-04-08 • via Nuitee
D
David • couple • es
8
2026-04-07 • via Nuitee
T
TADAFUMI • solo_traveller • jp
6
2026-04-06 • via Nuitee
M
Maria Eugenia • family_with_children • ar
9
Excelente opcion cerca de Ginza
Pros:

Excelente hotel para estar tranquilos, acceder rapidamente a Ginza a pie, a Akihabara en subte en pocas paradas. Se accede rapido a todas las estaciones de subte de Tokio. El lavarropas excelente.

Cons:

Un poco antiguo, pero todo estaba limpio y en condiciones.

2026-04-06 • via Nuitee
X
Xavier • family_with_children • fr
9
Pros:

Emplacement parfait, chambre spacieuse et bien équipée pour ce genre d'hôtel.
Personnel souriant et accueillant.

Cons:

Draps un peu vieillissants.

2026-04-06 • via Nuitee
E
Eva • couple • us
9
2026-04-05 • via Nuitee
• solo_traveller • jp
6
2026-04-05 • via Nuitee
I
Indrė • family_with_children • lt
10
Pros:

Visi pagrindiniai patogumai, net skalbimo mašina. Labai tinka trumpai viešnagėj Tokijuje, kai tiesiog reikia kur nors patogiai pernakvoti. Arti stotis, todėl susisiekimas irgi geras.

Cons:

Oras truputį stagnuojantis, o kondicionierius stiprus ir šalia lovos

2026-04-04 • via Nuitee
B
Brenda • couple • us
10
2026-04-04 • via Nuitee
A
Andrea • couple • de
8
Jederzeit wieder!
Pros:

Sehr zentrale und mit öffentlichen Verkehrsmitteln gut zu erreichende Lage
Sehr sauber
Sehr nettes Personal

Cons:

Wer lärmempfindlich ist, den könnte die Nähe zur Bahn auch stören

2026-04-03 • via Nuitee
A
Alexander • solo_traveller • us
9
2026-04-03 • via Nuitee
P
PEI CHUN • couple • tw
8
2026-04-03 • via Nuitee
S
Samuel • couple • au
9
2026-04-03 • via Nuitee
K
Keito • family_with_children • jp
9
良かった
Pros:

テレビが大きい

2026-04-03 • via Nuitee
I
Ina • family_with_children • es
8
Pros:

La ubicación, esta limpio.

Cons:

Es un poco ruidosa porque esta al lado de la estación.

2026-04-02 • via Nuitee