Creator Hotel

Hotels
7.9 (541 reviews)
Lot 1566, Jalan Besar, Batu 20, , Kulai , MY

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location convenience
Spacious rooms
Cons:
Cleanliness issues
Limited food options

Categories

Cleanliness
7.11
Some issues noted with cleanliness, particularly regarding stains on bedding and a dirty toilet.
Service
9.08
Friendly and helpful staff noted in reviews.
Location
9.12
Convenient access to transportation and nearby shops.
Room Quality
8.07
Rooms are spacious, but some facilities are basic.
Amenities
6.6
Sparse amenities mentioned, including lack of TV and food options.
Value for Money
8.56
Good value for the price, despite some facility drawbacks.
Food and Beverage
5.61
Limited food choices nearby and no food available at the hotel.
Overall Experience
9.08
Overall decent experience with a few noted improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:45

Property Description

Modern Rooms with Free WiFi
Experience comfort and convenience in our fully air-conditioned rooms with free WiFi access.

Contemporary Building with Complimentary Parking
Enjoy staying in our contemporary building and make use of our complimentary private parking facilities.

Clean & Comfortable Accommodation
Relax in our clean and comfortable rooms furnished with essential amenities for a pleasant stay.

Book your stay at Creator Hotel now for a memorable experience!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JHB

Location

Guest Reviews

7.9
Based on 541 reviews
Cleanliness: 7.11
Service: 9.08
Location: 9.12
Room Quality: 8.07
Amenities: 6.6
Value for Money: 8.56
Food and Beverage: 5.61
Overall Experience: 9.08
L
Lukas • solo_traveller • cz
10
2026-09-17 • via Nuitee
B
bin • solo_traveller • my
5
2026-09-15 • via Nuitee
N
Nazira • couple • my
10
Pros:

Terbaik

2026-09-13 • via Nuitee
T
Thevendran • family_with_children • sg
8
It was very worth for a short getaway
Pros:

It was very quiet and no jam like other parts. Made us comfortable quick. Very nice staff as well.

Cons:

Nothing really stood out maybe the carpark can be well lit and maintained. Was very eerie to park at night

2026-09-09 • via Nuitee
M
MOHD ASYRAF • solo_traveller • my
7
Pros:

simple and calm room

Cons:

parking spot confusing

2026-09-07 • via Nuitee
F
frisca • family_with_children • my
8
Pros:

Clean and convenient as the parking & lift was directly to the rooms

Cons:

Nothing

2026-09-04 • via Nuitee
D
Daisy • solo_traveller • my
5
Stil recommend to stay good location near to KTM kulai
Pros:

Mattress pillow condition is comfortable. Water pressure n heater function good. Toilet is clean n well maintained.Glad to Have water purifier. Keep it up the standard. TQ.

Cons:

The lobby n rooms lobby lights area seem not bright, look scary n un safety due to have many wooden animals display. Suggest Must have brighter n warmth feeling.

2026-08-20 • via Nuitee
N
Nazira • couple • my
10
2026-08-20 • via Nuitee
C
Chua • couple • sg
6
Ants in the room
Pros:

Easy going around

Cons:

Ants

2026-08-11 • via Nuitee
Y
Yazmil • extended_group • sg
3
Nah. This hotel has to be your last choice!
Pros:

Friendly frontdesk. Huge room.

Cons:

Switch didnt work. Got to sleep with lights on. Blocked drainage on the shower. Takes ages for water to subside.

2026-08-10 • via Nuitee
J
Jerome • solo_traveller • sg
9
Regular visitor to Kulai's vacation.
Pros:

Cleanliness and within eatery and shopping amenity.

Cons:

Carpark at basement seems gloomy and not well maintained although there are limited CCTV.
Hotel room door is suggested to fix a door viewer to ascertain the person visiting.

2026-08-02 • via Nuitee
S
Salasiah • solo_traveller • my
7
Cons:

No carpet

2026-07-25 • via Nuitee
S
Subramaniam • solo_traveller • my
5
AVERAGE
Pros:

OKAY - room size big enough for comfortable working.
front desk supported for few printing, Good and thanks

Cons:

- Customer service - front desk need lots and lots of training on HOSPITALITY.
- NO BREAKFAST. Simple B-fast like bread and egg will be very helpful for people like me. Need to start work at 8am and rush for b-fast and then rush to work.
- TV was stone age
- Add few more hangers for cloths
- No window.. if small window allowed to air movement .. No getting bit stuffy as not much ventilation

2026-07-22 • via Nuitee
M
Mohd noorhidayat • couple • my
10
Pros:

There was just one thing: the person at the reception counter during my night check-in was not friendly at all.

Cons:

There was just one thing, the person at the reception counter during my night check-in was not friendly at all.

2026-07-21 • via Nuitee
M
muhammad • solo_traveller • my
8
2026-07-19 • via Nuitee
R
Rabithah • solo_traveller • my
8
2026-07-19 • via Nuitee
T
Tn Hj Ismail • extended_group • my
8
2026-07-16 • via Nuitee
A
Andrew • couple • my
7
Good stay
Pros:

Clean

Cons:

No

2026-07-15 • via Nuitee
A
Aren • family_with_children • my
8
2026-07-11 • via Nuitee
N
Nurusy • solo_traveller • my
7
2026-07-11 • via Nuitee