Hotel Floresta

Hotels
8.6 (2357 reviews)
Mercurio, 2 , Puerto del Carmen , es

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Safety deposit box
Car hire
Packed lunches
See all facilities

Review Highlights

Pros:
Clean and pleasant environment
Friendly and accommodating staff
Great location
Spacious rooms
Cons:
Food quality could improve
Some amenities lacking
Room maintenance needs attention

Categories

Cleanliness
8.74
The reviews indicated that the hotel was very clean and well-maintained.
Service
9.21
Staff were noted as friendly and accommodating, receiving positive mentions across multiple reviews.
Location
9.25
Great location near the beach and other attractions was repeatedly highlighted.
Room Quality
8.2
Rooms were clean and spacious but had some complaints regarding amenities like TV and furniture aging.
Amenities
8.23
Amenities were decent, but lack of a gym and issues with kitchen supplies were mentioned.
Value for Money
8.69
The overall pricing and experience provided good value, though some expectations weren't fully met.
Food and Beverage
7.74
Food quality received mixed reviews, with some dissatisfaction regarding variety and preparation.
Overall Experience
8.71
General sentiment was positive, with reviewers expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:33

Property Description

Modern Apartments near Playa de los Pocillos Beach

Outdoor Pool and Tennis Courts
Hotel Floresta boasts an outdoor swimming pool and tennis courts for guests to enjoy during their stay. Perfect for those looking to stay active or simply relax under the sun.

Restaurant, Bar, and Terrace
Guests can indulge in delicious meals and refreshing drinks at the on-site restaurant and bar. The terrace provides a lovely setting to savor your food and beverages while soaking in the pleasant weather.

Family-Friendly Amenities and Entertainment
With gardens, play areas for children, and a diverse entertainment programme, Hotel Floresta ensures a fun-filled stay for guests of all ages.

Experience a memorable vacation at Hotel Floresta - book now for an unforgettable stay near Playa de los Pocillos Beach!

Important information:

Please note that children older than 12 years are considered as adults.

When booking half board, note that drinks are not included.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ACE

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 2357 reviews
Cleanliness: 8.74
Service: 9.21
Location: 9.25
Room Quality: 8.2
Amenities: 8.23
Value for Money: 8.69
Food and Beverage: 7.74
Overall Experience: 8.71
C
Carine • solo_traveller • be
8
Zeer goed hotel
Pros:

Vriendelijk onthaal, ruime kamers, heerlijke buffetten.

Cons:

Weinig parkeermogelijkheden voor de huurwagen.

2026-04-18 • via Nuitee
A
Ainhoa • solo_traveller • es
8
2026-04-18 • via Nuitee
K
Kevin Q • solo_traveller • ie
8
2026-04-16 • via Nuitee
L
Lewis • family_with_children • gb
8
2026-04-15 • via Nuitee
C
Coralie • couple • fr
10
2026-04-15 • via Nuitee
V
Valentina • family_with_children • hr
9
2026-04-14 • via Nuitee
P
Philip • extended_group • ie
7
2026-04-13 • via Nuitee
L
Lucie • couple • gb
7
Great location and enjoyable stay
Pros:

We liked the location and the quieter pool.

Cons:

The main pool was hectic - great for families but not so great if you want a quieter time. The breakfast was not good at all, so we only went twice out of 10 nights there.

2026-04-13 • via Nuitee
A
Andrea • solo_traveller • gb
6
Muy recomendable
Pros:

Ubicación muy cerca de la playa, las diferentes piscinas y las actividades disponibles tanto para niños como para adultos. El desayuno muy bueno y variado.

Cons:

La comida está muy buena pero los postres son siempre los mismos.

2026-04-13 • via Nuitee
M
Michael • solo_traveller • fr
10
2026-04-13 • via Nuitee
J
JASON • extended_group • je
10
Great place for quiet stay
Pros:

Great food , great room

Cons:

Nothing

2026-04-12 • via Nuitee
C
caroll • solo_traveller • nl
8
Pros:

De ligging dicht bij de boulevard. Groot hotel maar toch van de rust kunnen genieten. Super vriendelijk personeel.

Cons:

De handdoeken die om 08.00 uur al op de bedden bij het zwembad worden gelegd en de hele ochtend niemand op gaat liggen.

2026-04-12 • via Nuitee
G
Gholamreza • family_with_children • gb
9
2026-04-12 • via Nuitee
D
David • couple • ie
6
Lovely hotel pity about apartment location and the weather
Pros:

Location excellent. Breakfast had good selection and plenty of options

Cons:

Stayed in room 104. Closest apartment to entrance of Hotel and the pub 30 yards away. Unfortunately very hard to sleep with music going till 1.30am
There was a ramp next to apartment to facilitate bin lorries and deliveries which started at around 6am. Just hard to find quality sleep.
Its a brilliant hotel but just ask for an apartment away from entrance.

2026-04-12 • via Nuitee
P
Pablo • family_with_children • es
9
2026-04-11 • via Nuitee
E
Ed Verstraeten • solo_traveller • nl
8
Schoon, uitstekend ontbijt buffet. Goed zout zwembad
Pros:

Zout water ! in het zwembad, misschien wel beter als chloor. Op een dag was het zwembad geheel afgesloten, bij navraag vertelde zij me : protocol. Nu weet ik nog niks.
Ontbijt buffet is echt over de top, zo veel keus etc.
Verder vond ik alles in het hotel erg schoon, wordt goed schoongemaakt,

Cons:

Wifi kan beter, was er wel maar zwak. Er zouden meerdere mensen Engels mogen spreken. De 24 uurs receptie is het enigste punt.

2026-04-10 • via Nuitee
R
ROBERTO • family_with_children • es
10
Muy buena experiencia.
Pros:

El trato del personal fue excelente, preocupándose tanto del trato a los clientes como de que las instalaciones estuviesen siempre limpias.

2026-04-09 • via Nuitee
H
Helmut • couple • de
8
Schönes Hotel in guter Lage
Pros:

Schönes gepflegtes 3Sterne Hotel in guter Lage mit schönem Pool Bereich und großzügigen Wohneinheiten
Gutes Preis Leistungsverhältnis und wir waren im großen und Ganzen zufrieden

Cons:

Schade fanden wir das man beim Abendessen als all inclusive Gast nicht wie Gäste ohne all inclusive mit Getränken bedient wird.
Weiter hätten wir und beim Abendessen In der Auswahl etwas mehr Abwechslung gewünscht.

2026-04-09 • via Nuitee
P
Paul • couple • ie
9
Very happy
Pros:

Good location nice room

Cons:

????

2026-04-09 • via Nuitee
R
Robert • couple • gb
8
Great place for couple of nights after late flight
Pros:

The location is perfect - a couple of mins walk to the sea, bars and restaurants. Breakfast was good but the restaurant is noisy when full ( we stayed in Easter holidays). Staff are very friendly.

Cons:

Overall the noise levels but it was school holidays so to be expected.

2026-04-09 • via Nuitee