Southern Cross Hotel Fiji

Hotels
6 (56 reviews)
63 Gordon Street , Suva , fj

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great Service
Comfortable Rooms
Cons:
Internet Issues
Long Wait for Breakfast

Categories

Cleanliness
4.64
Cleaning was not daily.
Service
7.61
Staff were kind and accommodating, as would be the standard in Fiji.
Location
7.65
Great Service and central location.
Room Quality
6.6
Rooms large and comfortable.
Amenities
4.63
No internet available due to a lack of investment.
Value for Money
5.59
Standard quality for this hotel tier.
Food and Beverage
5.64
Korean restaurant on the top is a big bonus.
Overall Experience
5.61
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-25 09:11

Property Description

Convenient Location
Modern Amenities
Exceptional Hospitality

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SUV

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6
Based on 56 reviews
Cleanliness: 4.64
Service: 7.61
Location: 7.65
Room Quality: 6.6
Amenities: 4.63
Value for Money: 5.59
Food and Beverage: 5.64
Overall Experience: 5.61
F
Florence
8
Pros:

Check in was smooth, staff helpful and friendly. Room clean and was able to work from room with no issues.

2025-10-13 via Nuitee
A
Andres
10
Pros:

Older Hotel but clean, Great Service and central location.

2025-09-02 via Nuitee
A
Andrew
6
Staff are good, ownership could try harder
Pros:

Staff were kind and accommodating, as would be the standard in Fiji. Hotel is generally a bit tired but rooms large and comfortable. Location is good. Cleaning was not daily. Korean restaurant on the top is a big bonus. As a business hotel it is ok not to have a pool or a gym, but really, no internet (to speak of) is not ok. This is not because it is unavailable (aforementioned Korean restaurant has great signal even when they are closed, expert hack, and you can even pull from the Tanoa hotel 200 meters away), but due to a lack of investment and that’s a shame.

2025-07-16 via Nuitee
A
Andrew
6
Pros:

I know we were on Fiji time but we gave up waiting for breakfast after 45 minutes. We had things to do.

2025-07-07 via Nuitee
S
SAIJO
8
Pros:

Thanks for kind hotel staff.

2025-06-24 via Nuitee
P
Paul
10
Pros:

Clean environment, Quality services, very nice employees. One of the nicest hotels Suva, Fiji.

2025-05-26 via Nuitee
M
Muimui friends
10
Pros:

Very friendly staff

2025-04-12 via Nuitee
M
Muimui friends
10
Pros:

Very friendly staff

2025-04-12 via Nuitee
J
Jeannie family
4
Pros:

Sadly too little maintenance. Staff were friendly and helpful, but property below par.

2025-04-08 via Nuitee
H
hasmukh partner
4
Pros:

property needs URGENT UPGRADING LIGHTING< DOOR LOCKS , VERY POOR
STAFFS EXCELENT SERVICE all helpful and prompt

2025-03-12 via Nuitee
V
Varsha partner
10
Pros:

It was a great experience staying here
Friendly staff and happy with the set provided

2025-02-21 via Nuitee
P
Patrick
10
Pros:

Great service, good quality rooms.

2025-02-20 via Nuitee
J
Jan
8
Pros:

Service reception and breakfast

2025-02-05 via Nuitee
M
Michael
8
Pros:

N/a

2024-10-26 via Nuitee
N
nino partner
4
Pros:

the property was central the staff not very helpfull

2024-08-20 via Nuitee
V
Verified traveler
6
Basic but pleasant
Pros:

The Capricorn Hotel is basic but pleasant and its central location makes it a handy economical option in the CBD.

2024-06-10 via Nuitee
A
Annette family_with_children
4
Pros:

The room we stayed, noisy wooden floor, bed bugs and terrible parking! We got blocked in by 2 cars and had wait for half an hour for the driver to move his car so we could drive out! For the price we paid! Not happy!!

2024-06-02 via Nuitee
J
Jocelyn partner
6
Pros:

The services were not up to standard. The students that are there on work experience should have the rooms they clean checked by a supervisor. Somedays we were not left toilet paper or bath mat. I had to keep asking for these. The two cup and saucer that in the room when we arrived were not replaced when the room was cleaned. At one stage I was drinking my cup of tea out of the milk jug which came on the breakfast tray. Three days of the week we did not get any cereal yet we had a jug of milk on the tray. The Television had a poor reception. The last day we were getting channel one on all of the first three channels. The floor could have done with a dry dust mop or a wet mop. We liked the balcony which we could open
and allow fresh breeze to flow through. The staff that we did deal with were very helpful and willing to provide for our needs when asked.

2024-04-21 via Nuitee
J
Josateki
4
Pros:

I like the view and the rooms
But i didnt like the service and there is no bar and breakfast is poor

2024-02-09 via Nuitee
J
Josephine
2
Pros:

The room wasnt what i expected. Iwanted a presidential suite but was offered a 2 bedroom dirty room.
Not worthwhile booking
Wouldn't recommend it to anyone

2023-12-20 via Nuitee