Hotel Las Costas

Hotels
9.1 (1249 reviews)
Avenida de las Playas, 88 , Puerto del Carmen , es

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Children allowed

Facilities

Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean facilities
Cons:
High prices
Room dampness
Inconsistent service experiences

Categories

Cleanliness
8.89
Most reviews noted good cleanliness, with some mentioning the need for deeper cleaning in certain rooms.
Service
9.36
Staff were often praised for their friendliness and attentiveness, though there were some negative comments regarding specific staff interactions.
Location
9.4
The location was frequently highlighted as a strong point for the hotel, particularly its proximity to the beach.
Room Quality
8.85
General sentiment is positive; however, some rooms lacked proper sunlight and were damp.
Amenities
9.18
The heated pool and overall facilities received positive remarks, despite some limitations.
Value for Money
8.14
Some reviews cited high prices compared to the offered services, affecting perceived value.
Food and Beverage
9.49
Guests commended the quality and selection of food, especially during breakfast.
Overall Experience
9.46
The general consensus is very positive, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:50

Property Description

Luxurious Beachfront Hotel with Spectacular Views

Oceanfront Relaxation: Enjoy stunning sea views from your private balcony at Las Costas. Stay connected with free WiFi and make use of convenient amenities like a microwave and fridge in your room.

Fun in the Sun: Take advantage of the gym, hot tub, and outdoor pool overlooking the ocean. Unwind at the poolside bar with hammocks while sipping on refreshing drinks. Indulge in delicious meals at the buffet restaurant or request gluten-free options.

Family-Friendly Entertainment: Keep the whole family entertained with a games room offering billiards, darts, and table tennis. Children can enjoy a specially curated entertainment program. Explore the vibrant Puerto del Carmen area with shops, services, and entertainment options just a stone's throw away.

Book your stay at Hotel Las Costas for a memorable beachfront experience.

Important information:

Please note that gluten-free meals are available on request.

The hotel considers children to be from 3 to 12 years old inclusive. Children over this age will be considered adults.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ACE

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.1
Based on 1249 reviews
Cleanliness: 8.89
Service: 9.36
Location: 9.4
Room Quality: 8.85
Amenities: 9.18
Value for Money: 8.14
Food and Beverage: 9.49
Overall Experience: 9.46
J
Joy • couple • gb
9
Pros:

The staff were so friendly and helpful. The room was larger than expected, good facilities.

Cons:

The evening buffet was very good, but would prefer that the vegetarian food was clearly labelled as such.

2026-03-28 • via Nuitee
F
Frank Curran • couple • ie
9
2026-03-27 • via Nuitee
A
Alessandro • couple • it
10
Ottimo hotel sulla spiaggia
Pros:

Posizione,cordialità del personale e pulizia delle camere. Qualità dei servizi offerti

Cons:

N/A

2026-03-27 • via Nuitee
N
Noel • couple • ie
9
Cool clean and quiet
Pros:

Modern clean great seafront location

Cons:

Very quiet . Could do with better breakfast pastries

2026-03-26 • via Nuitee
K
kay • couple • gb
9
Very relaxed. Enjoyed the pool and jacuzzi and the sunny balcony
Pros:

Relaxed atmosphere, comfortable room, good breakfast. Easy walk or bus to rest of resort.

Cons:

Nothing

2026-03-26 • via Nuitee
M
Marguerite • couple • es
10
Surprisingly good private beach access clean wonderful hotel
Pros:

The unique private access to the ocean front is a rare gem; there’s tons of space around the pool to sunbathe with a pool bar. The free spa was a pleasant surprise and the breakfast was great! It’s also very clean and staff are very pleasant and helpful.

Cons:

-

2026-03-26 • via Nuitee
A
Ashley • couple • gb
10
2026-03-25 • via Nuitee
M
Michael • solo_traveller • ie
7
2026-03-24 • via Nuitee
M
Mark • couple • gb
10
Fabulous highly recommend it for relaxing peaceful vacation
Pros:

Excellent choice

Cons:

The evening entertainment

2026-03-24 • via Nuitee
F
Fco. Javier • couple • es
10
2026-03-22 • via Nuitee
K
Kristin • solo_traveller • de
10
Pros:

Schönes Hotel mit freundlichem Personal und leckerem Essen in super Lage.

2026-03-22 • via Nuitee
N
Naïma • family_with_children • ch
9
Wunderschönes Hotel mit super Service und tollem Preis-Leistungsverhältnis!
Pros:

Dieses Hotel ist wirklich top! Das Personal ist sehr aufmerksam und herzlich. Die Zimmer sind wunderschön renoviert worden und bieten viel Platz. Das Essen war sehr lecker und qualitativ hochwertig. Das Gym ist super ausgestattet und die gratis Wellfit-Angebote haben mir auch sehr gefallen.

Cons:

Die Zimmer sind etwas hellhörig.

2026-03-22 • via Nuitee
G
GMO74 • extended_group • fr
9
Agréable séjour dans résidence confortable
Pros:

Situation et confort.
Calme
Eloigné de l'agitation mais de nombreuses activités accessibles à pied

Cons:

La capacité du jacuzzi limitée par rapport au nombre de chambres
Il faut réserver à l'avance, donc pas utilisé...

2026-03-21 • via Nuitee
S
SIMONETTA • couple • it
8
Siamo stati bene
Pros:

La struttura è bella, curata e pulitissima. Le camere molto spaziose, funzionali e pulitissime come pure il bagno… di qualità tutta la biancheria che viene cambiata spesso.
Il buffet, sia a colazione che a cena, ottimo e molto vario con staff sorridente, cortese e disponibile..la signora Rose deliziosa.
La piscina riscaldata era piacevolissima, soprattutto nelle giornate ventose.
Zona strategica per girare l isola.

Cons:

- la cassaforte, pur essendo descritta nei servizi generali è a pagamento e questo non è specificato
- minimal i prodotti da bagno
- la signora delle pulizie che arriva in camera alle 8.30-9.00 quando eravamo ancora a letto

2026-03-19 • via Nuitee
S
Stefaan • couple • be
9
2026-03-18 • via Nuitee
N
Niamh • couple • ie
9
Pros:

Staff extremely nice and helpful
The whole hotel was exceptionally clean

2026-03-18 • via Nuitee
T
thewindofchange • extended_group • it
9
2026-03-18 • via Nuitee
M
Marc • couple • fr
10
2026-03-18 • via Nuitee
M
Marisa • solo_traveller • es
10
Estancia muy agradable
Pros:

Muy cómodo, el complejo es muy bonito, el desayuno fantástico, el personal muy amable. Las habitaciones son grandes y la cama muy cómoda

Cons:

El minibar está vacío. Se agradecería la reposicion de las botellitas de agua aunque haya que pagarlas.

2026-03-17 • via Nuitee
C
Chris • couple • gb
9
2026-03-16 • via Nuitee