The Crown Hotel

Hotels
8 (8476 reviews)
Crown Place , Harrogate , gb

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Comfy beds
Cons:
Cold rooms
Hairs found in bed
Hard pillows

Categories

Cleanliness
7
There were complaints about hairs found in the bed and some rooms described as having hard mattresses.
Service
9
Many reviews praised staff service, indicating warmth and helpfulness.
Location
9
Consistently highlighted as excellent with guests loving the central placement.
Room Quality
7.5
Rooms reported as cold and pillows were often mentioned as too hard.
Amenities
8
Amenities performed well overall, but some issues noted regarding outdated furniture and heating.
Value for Money
8
General consensus that the hotel offers good value, despite some issues.
Food and Beverage
7.5
Breakfast quality varied, with reports of it being cold on occasions.
Overall Experience
8
The overall sentiment is positive, with guests expressing a desire to return despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 05:18

Property Description

Luxurious Bedrooms with Egyptian Cotton Sheets
Indulge in a stay at The Crown Hotel where stylish bedrooms await you, boasting luxurious Egyptian cotton sheets for your comfort. Each room is uniquely styled, featuring both baths and showers for your relaxation. Enjoy modern amenities such as a flat-screen TV, music system, and internet connection during your stay.

Elegant Dining Options
Savor a delightful breakfast experience in the Churchill Suite, surrounded by oak-paneled walls and stained glass windows. For dinner, treat yourself to a European menu at The Place, a sophisticated bistro on-site. Looking for a casual drink or light meal? Head to The Place Bar for morning coffee or Henry’s Bar for a late-night lounge experience.

Convenient Location in Charming Harrogate
Explore the charming old town center of Harrogate, home to boutique shops, tearooms, and quaint restaurants. With Harrogate Rail Station just a 10-minute walk away, our hotel offers the perfect blend of luxury and convenience for your stay.

Book your stay at The Crown Hotel now for an unforgettable experience!

Important information:

Guests using wheelchairs and mobility scooters must inform the hotel prior to arrival, in order to make appropriate arrangements.

Please note that reservations for 7 nights or more will be subject to a different policy.

When booking for 9 rooms or more, different policies and additional supplements will apply.

Dogs can be accommodated at the property, but only in specific room types

This is a dog-friendly hotel, but dogs can only be accommodated in specific room types. Please contact the property for more information.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 12 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for £15 per person per night when using an existing bed.
    Children up to and including 12 years old stay for £15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 8476 reviews
Cleanliness: 7
Service: 9
Location: 9
Room Quality: 7.5
Amenities: 8
Value for Money: 8
Food and Beverage: 7.5
Overall Experience: 8
C
Charmaine solo_traveller gb
8
2026-07-04 via Nuitee
B
Brian couple gb
7
2026-07-04 via Nuitee
S
Samantha extended_group gb
8
Good
Pros:

Great location

Cons:

Not a great deal of Choice for breakfast

2026-07-04 via Nuitee
R
Raymond solo_traveller gb
6
Convenient and adequate.
Pros:

Close proximity to the centre.

Cons:

Car Park expensive.
Electric sockets limited.
Bar did not do cocktails.
Room quite basic.
Bed unmade.

2026-07-04 via Nuitee
K
Kevin solo_traveller gb
4
Looking a bit tired
Pros:

Good breakfast.
Evening meal OK, but limited choice.

Cons:

The room was quite poor, although I appreciate it may have been one if the few left at time of booking and others might have been of better quality. That said, if all rooms are of similar quality, they are in need of modernisation.
The overall feel of the hotel (eg the reception and public rooms) seems dated and in need of significant improvement to appeal to modern-day travellers. It could be achieved whilst enhancing the period feel of the hotel.
All of the above is probably reflected in the room costs. However, higher prices for a better experience would be a popular proposition and would compete with other similar establishments.

2026-07-03 via Nuitee
D
david solo_traveller gb
8
2026-07-03 via Nuitee
Z
Zahid couple gb
2
2026-07-03 via Nuitee
M
Michael couple gb
9
A nice stay at a good hotel. Excellent value for money and location
Pros:

The location was excellent

Cons:

The rooms are a little bit dated, but perfectly clean, so ok.

2026-07-03 via Nuitee
A
Amanda couple gb
8
Great day and night overall
Pros:

Close to town

Cons:

Didn’t book parking on site so had to walk to a car park

2026-07-02 via Nuitee
S
Steve La Borde couple gb
6
It was OK but I wont go back.
Pros:

Room OK but very hot and no air to circulate. Breakfast very watery. All food was the cheapest you can possibly buy and most of the cups, plates and bowls were very unclean. Clean muck is best described as it looks like the dishwasher doesn't work. Location is great

Cons:

Poor breakfast. I would not have gone back if I hadn't ordered 4. Car parking is a con and Bookings.com should make it clear that parking is extra and very limited.n I feel Bookings
.com deliberately hide the real parking facilities on ALL their advertising and they should stop this masked marketing

2026-07-02 via Nuitee
G
Gordon couple gb
3
Overall very disappointing.for what hotel is charging.
Pros:

Location but otherwise it was poor value

Cons:

Parking a joke @£15to park in an alleyway at the rear of the hotel. Breakfast had powdered scrambled egg, and indigestible. Rooms on third floor were tired with paper thin walls. Carpets in hallways threadbare in sections.
A hotel whose past glories were a century ago.

2026-07-02 via Nuitee
J
Joanna solo_traveller gb
9
A fabulous stay - at a very reasonable price.
Pros:

The staff were exceptional. We particularly appreciated the restaurant staff and their care. This could have been a hotel that traded on faded splendour, and yes, in a way, there were aspects which were a little dated and tired but the care of clients was brilliant. From waitress staff to cleaning staff - we were made welcome. Also excellent location.

Cons:

Can't think of everything - possibly shower pressure but that is being picky.

2026-07-01 via Nuitee
K
Kaeren solo_traveller gb
7
Good location, dog friendly 😁
Pros:

Nice location, big hotel. We didn't eat there so can't comment but the food smelled good.

Cons:

We were on the 2nd floor but had to then navigate several more steps to get to our room which was hard work due to my disability and the dogs pram. There were also steps from our room to the bathroom which were quite steep. The floor boards were extremely squeaky and felt like they were going to collapse in some places, the bedroom could have done with some updating especially the ceiling that had suffered some keep of water damage, But on the whole it served our needs and the price was fair. If you are looking for a 5 star this isn't the place for you. If you want a comfy if somewhat dated place that welcomes dogs then it's ideal.

2026-07-01 via Nuitee
C
Christine couple gb
4
Room scruffy water pressure poor window wouldn’t stay open and room was unbearably warm
Pros:

Location

Cons:

Tired and needs overhaul

2026-07-01 via Nuitee
W
Wendy solo_traveller gb
10
2026-07-01 via Nuitee
L
Luke solo_traveller gb
8
2026-06-30 via Nuitee
J
Johnson solo_traveller gb
1
Pros:

Terrible we want compensation

Cons:

Dirty. Nosey. Rooms completely unsuitable not able to shower

2026-06-30 via Nuitee
F
Fiona extended_group gb
7
Pros:

Central location, decent sized room, very clean

Cons:

Incredibly hot room despite fan. 11.5 tog duvet on bed - really?!!

2026-06-30 via Nuitee
C
CassaJo solo_traveller gb
8
2026-06-30 via Nuitee
S
Steven Freestone solo_traveller gb
8
2026-06-30 via Nuitee