Hotel AF Valle Orotava

Hotels
8.5 (2604 reviews)
Cupido, 12 , Puerto de la Cruz , es

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Cleanliness
Good service
Great location
Nice rooftop amenities
Cons:
Food quality
External noise
Limited parking

Categories

Cleanliness
8.39
The hotel is described as clean, but some issues were mentioned regarding the toilet maintenance.
Service
9.36
Reception staff were described as helpful and service-minded, making a good first impression.
Location
9.4
The location is praised as centrally located and near good cafes and restaurants.
Room Quality
7.85
Rooms were comfortable, but some mentioned issues with room sizes and external noise.
Amenities
8.88
The rooftop pools and bar were highlighted as great amenities.
Value for Money
8.34
Some concerns regarding food quality and dining costs affect the overall value perception.
Food and Beverage
6.89
Food quality was criticized, especially regarding the breakfast and restaurant offerings.
Overall Experience
8.86
Overall, a positive experience with emphasis on location, cleanliness, and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:53

Property Description

Luxurious 4-Star Stay in Puerto de la Cruz

Modern Facilities and Stunning Views: Hotel AF Valle Orotava offers beautifully renovated rooms with sea and Teide views, a rooftop terrace, and a heated saltwater pool for a truly relaxing stay.

Delicious Dining Options: Indulge in a variety of culinary delights at the buffet and à la carte restaurants, ensuring a satisfying dining experience during your stay.

Convenient Location with Nearby Attractions: Explore the vibrant Puerto de la Cruz with ease, as the hotel is within walking distance to popular attractions like Loro Parque, Playa Jardín, and the Botanical Garden. With so much to see and do nearby, your stay at Hotel AF Valle Orotava promises to be unforgettable.

Book your stay now at Hotel AF Valle Orotava for a perfect blend of luxury, comfort, and convenience.

Important information:

Room rates on 25 and 31 December include a gala dinner. Any guests in excess of the maximum occupancy of the room, including children, will be charged separately.

When booking more than 5 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TFN

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 2604 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 7.85
Amenities: 8.88
Value for Money: 8.34
Food and Beverage: 6.89
Overall Experience: 8.86
D
Domingo • solo_traveller • es
8
2026-06-22 • via Nuitee
R
Ricauter • couple • es
10
Pros:

Todo

Cons:

.

2026-06-22 • via Nuitee
A
Abreu Diaz • couple • es
10
Está muy bien
Pros:

Todo

2026-06-21 • via Nuitee
M
MARIA RAQUEL • solo_traveller • es
9
Pros:

Es muy céntrico, nuevo, limpio y personal muy amable

Cons:

No le encuentro nada negativo por el momento

2026-06-18 • via Nuitee
M
michalef2020 • Couples • Arona, Tenerife, Canary Islands
10
From the red nose lady, and her lucky husband. “You know who we are “
Pros:

This was our 3rd time staying at this hotel, just having breakfast. Our room was situated on the 3rd floor above the reception area and on a main road. However the noise on occasions didn’t bother us. We chose the hotel as it is situated very close to the bus station but also close to the main areas of the village. We take advantage of going on the local buses to other villages which is a good service and very reasonable priced. The hotel has two fabulous roof top pools one which is heated. Easily accessible with all facilities for disabled people. Plush sun lounges and a nice bar where food is available also happy hour. The hotel rooms are very comfortable with air con and a balcony also room service if required for refreshment and they are cleaned daily leaving fresh towels. Food in the restaurant is also nice and fresh. The area is very nice with lots of lovely places to wander and a variety of restaurants and bars, mostly reasonably priced. Jose who works on reception has a wealth of information for you if you ask, and is always very pleasant, a really nice gentleman.

2026-06-10 • via Tripadvisor
E
Emma • solo_traveller • es
9
2026-06-04 • via Nuitee
C
Carmen • couple • de
10
Wir waren zufrieden
Pros:

Das Zimmer
Der Balkon
Der Ausblick

2026-06-03 • via Nuitee
A
Arocena • solo_traveller • es
4
Pros:

La piscina,una pena que cierre a las 18h00

Cons:

La comida, la carne de cerdo y pollo plancha, cortada de muy mala manera y los postres faltaba yogurt.

2026-05-27 • via Nuitee
M
M.D.P. • solo_traveller • es
9
Pros:

Todo

Cons:

Nada

2026-05-20 • via Nuitee
D
Domingo • solo_traveller • es
8
2026-05-20 • via Nuitee
R
Rosanne • couple • nl
8
Prima locatie om puerto te ontdekken.
Pros:

Mooie ruime kamer, schoon en mooi uitzicht. Rooftop bar en zwembaden zagen er prima uit, maar hier hebben wij zelf geen gebruik van gemaakt ivm het weer.

Cons:

Parkeren in de buurt was lastig, alles was vol. Uiteindelijk een plekje kunnen vinden op 10 min loopafstand wat met een koffer natuurlijk niet zo handig was

2026-05-17 • via Nuitee
M
Mightymagpie • Couples • Washington, Tyne and Wear, England
10
Excellent in every way
Pros:

Absolutely tremendous hotel. There was nothing that we could fault or complain about. Whilst all staff are pleasant and helpful, special mention goes to Eduardo on reception, who was exceptional and Kelly in the pool bar. We will definitely return, hopefully later this year.

2026-05-16 • via Tripadvisor
A
Arantxa • solo_traveller • es
8
Pros:

La ubicación

Cons:

Que no me ayudarán con las maletas cuando pedí que me las guardaran cuando dejé la habitación. Lo normal es que ellos te las guarden .Tuve yo que cargar con todo buscando el cuartito

2026-05-16 • via Nuitee
4
400dave • Solo travel
10
Great Hotel..
Pros:

Excellent stay, great location, great room, great staff and great food. looking forward to another stay.

2026-05-13 • via Tripadvisor
O
OMAR DAVID • couple • es
8
Pros:

Ubicación y amplitud de la habitación.

Cons:

Cristaleras del baño. Intimidad cero.

2026-05-12 • via Nuitee
A
Alexis S. • couple • es
9
Repetimos tranquilidad
Pros:

He repetido. Todo muy bien

Cons:

Nada. Todo bien

2026-05-08 • via Nuitee
G
GUADALUPE • solo_traveller • es
10
Pros:

El hotel está muy céntrico y está muy limpio.

Cons:

Nada

2026-05-04 • via Nuitee
A
Ale • couple • es
10
2026-05-04 • via Nuitee
J
José Juan • solo_traveller • es
8
2026-05-03 • via Nuitee
C
Chinea • couple • es
9
Nos encanto, volveremos
Pros:

Muy bien los desayunos, con variedad y cantidad.
La amabilidad del personal, hago mención especial a Daniel (recepcion) y a las chicas, de la limpieza.

Cons:

La ducha, le pongo un pero. La mampara no es capaz de retener el agua y moja gran parte, del baño.
Desconozco, si pasa igual en el resto de habitaciones.

2026-05-03 • via Nuitee