Hotel AF Valle Orotava

Hotels
8.5 (2581 reviews)
Cupido, 12 , Puerto de la Cruz , es

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Cleanliness
Good service
Great location
Nice rooftop amenities
Cons:
Food quality
External noise
Limited parking

Categories

Cleanliness
8.39
The hotel is described as clean, but some issues were mentioned regarding the toilet maintenance.
Service
9.36
Reception staff were described as helpful and service-minded, making a good first impression.
Location
9.4
The location is praised as centrally located and near good cafes and restaurants.
Room Quality
7.85
Rooms were comfortable, but some mentioned issues with room sizes and external noise.
Amenities
8.88
The rooftop pools and bar were highlighted as great amenities.
Value for Money
8.34
Some concerns regarding food quality and dining costs affect the overall value perception.
Food and Beverage
6.89
Food quality was criticized, especially regarding the breakfast and restaurant offerings.
Overall Experience
8.86
Overall, a positive experience with emphasis on location, cleanliness, and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:53

Property Description

Luxurious 4-Star Stay in Puerto de la Cruz

Modern Facilities and Stunning Views: Hotel AF Valle Orotava offers beautifully renovated rooms with sea and Teide views, a rooftop terrace, and a heated saltwater pool for a truly relaxing stay.

Delicious Dining Options: Indulge in a variety of culinary delights at the buffet and à la carte restaurants, ensuring a satisfying dining experience during your stay.

Convenient Location with Nearby Attractions: Explore the vibrant Puerto de la Cruz with ease, as the hotel is within walking distance to popular attractions like Loro Parque, Playa Jardín, and the Botanical Garden. With so much to see and do nearby, your stay at Hotel AF Valle Orotava promises to be unforgettable.

Book your stay now at Hotel AF Valle Orotava for a perfect blend of luxury, comfort, and convenience.

Important information:

Room rates on 25 and 31 December include a gala dinner. Any guests in excess of the maximum occupancy of the room, including children, will be charged separately.

When booking more than 5 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TFN

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 2581 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 7.85
Amenities: 8.88
Value for Money: 8.34
Food and Beverage: 6.89
Overall Experience: 8.86
D
Dabiel Enrique • couple • es
9
2026-04-27 • via Nuitee
A
Alexandra • solo_traveller • de
9
Jederzeit gerne wieder
Pros:

Das Hotel liegt zwar an einer stark befahrenen Straße, aber die Fenster schließen sehr gut. Alles ist optimal zu Fuß zu erreichen. Der Hotel Pool auf dem Dach ist ein Traum!

Cons:

Frühstück war ausgeschrieben bis 10:00 Uhr, kurz vor zehn wurden die Kaffeemaschinen ausgeschaltet und um 10:19 Uhr kam bereits der Restaurantleiter und bat mich, den Frühstücksraum doch nun zu verlassen. Das hat mich doch etwas geärgert!

2026-04-27 • via Nuitee
M
Marco Antonio • extended_group • es
10
Cómoda y buena experiencia.
Pros:

Muy cómodo y moderno.

Cons:

Un poco lejos de la ciudad.

2026-04-26 • via Nuitee
S
Sandra Margarita • solo_traveller • es
5
Pros:

La ubicación

2026-04-25 • via Nuitee
E
ERIC • couple • fr
8
Globalement, très bon séjour dans un hôtel très bien placé à Puerto de la Cruz
Pros:

Emplacement proche du centre et des restaurants le soir. Petit déjeuner très varié.
La piscine chauffée sur le toi avec vue sur le Teide

Cons:

Sol abîmé dans notre salle de bain (fuite douche)
La piscine ferme à 18h seulement donc pas pratique lors des journées de visite.
Pas de parking

2026-04-20 • via Nuitee
N
Nuria • solo_traveller • es
10
Volveremos
Pros:

Segunda vez que nos hospedamos ahí y seguiremos repitiendo.
El tiempo no acompaño pero el hotel estupendo.

2026-04-18 • via Nuitee
K
Keyla María • couple • es
10
Gran experiencia
Pros:

Las instalaciones

Cons:

Las bebidas de los desayunos un poco de mala calidad

2026-04-12 • via Nuitee
J
Jolanta • solo_traveller • pl
10
Wspaniały pobyt
Pros:

Bardzo dobre śniadania, duży wybór chociaż codziennie raczej to samo.Natomiast kolację codziennie coś innego.Wspanialy basen z podgrzewaną wodą.Super lokalizacja.Bylismy drugi raz i na pewno wrócimy

Cons:

Nie było nic takiego

2026-04-09 • via Nuitee
G
Gitta • family_with_children • dk
8
Pros:

Er godt hotel og med god beliggenhed.
Rent og pænt.
God morgenmad.

Cons:

Der var ikke noget, jeg ikke kunne lide.

2026-04-08 • via Nuitee
V
Víctor • family_with_children • es
8
2026-04-07 • via Nuitee
F
Françoise • solo_traveller • fr
9
Pros:

L efficacité et l amabilité du personnel, à la réception, au restaurant et les personnes du ménage

Cons:

RAS

2026-04-06 • via Nuitee
2
2005 • couple • es
9
2026-04-06 • via Nuitee
L
Leocadio • family_with_children • es
8
Cons:

Tuvimos un problema de mantenimiento, y el servicio tardó muchísimo en ir a repararlo. Era domingo y el de mantenimiento entraba tarde.....no lo entiendo.

2026-04-06 • via Nuitee
D
Da Silva • solo_traveller • es
10
Pros:

De todo buena ubicación el personal excelente

Cons:

Nada todo excelente

2026-04-06 • via Nuitee
C
Campos Meneses • couple • es
8
2026-04-05 • via Nuitee
S
Sophia • couple • es
5
Sin más
Pros:

Cobran por absolutamente todo! A la hora de la cena nos cobraron por la bebidas cosa que en el check in no te comentan q tienes incluido y q no . Por otro lado , había contratado un servicio de feliz cumpleaños que calidad precio … nefasto. 3-4 globos 40€ , lo hubiera sabido y no lo contrato.

2026-04-05 • via Nuitee
N
Nicolás • couple • es
9
Increíblemente cómodo y cercano.
Pros:

Todo fue muy bien, pero cabe destacar el trato del personal, sobretodo en recepción fueron increíble y se han portado genial.

2026-04-04 • via Nuitee
L
Laura • couple • do
5
2026-04-04 • via Nuitee
J
Jane • family_with_children • gb
9
2026-04-03 • via Nuitee
O
Ofelia • solo_traveller • es
9
Acorde a su categoría
Pros:

Trato cordial, limpieza, cercanía de la estación de autobuses

Cons:

No puedo decir nada negativo

2026-04-01 • via Nuitee