Panorama Retreat & Resort

Hotels
8 (793 reviews)
180 Olinda Creek Road , Kalorama , au

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good value for money
Peaceful location
Clean rooms
Cons:
Small bathrooms
Poor amenities
Dated rooms
Internet issues

Categories

Cleanliness
7.83
Some reviewers mentioned that the rooms were clean, though several expressed dissatisfaction with dated conditions.
Service
9.3
Staff were described as friendly and helpful, responding well to queries.
Location
8.84
Many reviewers appreciated the peaceful setting and convenience of the location.
Room Quality
7.29
Some rooms reported to be small, with issues like poor reception and creaking floors.
Amenities
6.82
Amenities like WiFi and refrigerators were lacking, leading to dissatisfaction.
Value for Money
8.28
Guests felt they received good value, though some commented on trade-offs for lower prices.
Food and Beverage
7.33
Breakfast was not available on-site, which disappointed some guests.
Overall Experience
8.3
Mixed feelings overall, with some enjoying their stay while others faced significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:05

Property Description

Luxurious Amenities
Indulge in the seasonal outdoor pool, fitness centre, and garden at Panorama Retreat & Resort. Enjoy the shared lounge, restaurant, and bar for a relaxing getaway.

Comfortable Accommodation
Unwind in rooms equipped with air conditioning, flat-screen TV, and private bathroom with free toiletries. Some rooms offer a patio for a serene retreat.

Leisure Activities
Take advantage of the sun terrace and tennis courts during your stay. Explore nearby attractions like Chadstone Shopping Mall and Princess Theatre for a memorable experience.

Book your stay at Panorama Retreat & Resort now for an unforgettable vacation experience.

Important information:

Please note that there is a 2% charge when you pay with a Visa or Mastercard credit card.

Please note that there is a 3% charge when you pay with an American Express or Diners Club credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 793 reviews
Cleanliness: 7.83
Service: 9.3
Location: 8.84
Room Quality: 7.29
Amenities: 6.82
Value for Money: 8.28
Food and Beverage: 7.33
Overall Experience: 8.3
T
Tania Barry couple au
8
Pros:

The fresh place and the neat of the gardens surrounded the retreat

Cons:

The carpet is outdated, but it's very clean, and the bathroom is way too small fir our likely

2026-02-14 via Nuitee
M
Michelle couple au
5
Fun but definitely not what the pictures looked like. Staff had no care and rooms were not even made up with towelsetc-
Pros:

The large hall and billiard table

Cons:

Thread bare carpet
Lack of staff- left before 4pm and did not see anyone the next morning
No response to issues raised
Needs a makeover
Incorrect signage - dirt road- no food available.

2026-02-09 via Nuitee
M
Michelle solo_traveller au
5
Place was definitely a lot more run down than advertised, staff went missing and we were basically left alone I.the buil
Pros:

Bed was firm

Cons:

Shower was terrible, wasn’t supplied with a towel.
Room was tiny, tired and worn out- asked to move and staff didn’t come back to me.

2026-02-09 via Nuitee
S
Simone couple au
5
Pros:

The pool.

Cons:

No concealed drive, singage stating another name, no dinning options , no food options or breakfast options, no room frigde, no pool towels

2026-01-29 via Nuitee
J
Jaimie couple au
9
2026-01-27 via Nuitee
C
cerone couple au
5
2026-01-27 via Nuitee
M
MIRIA solo_traveller au
9
2026-01-24 via Nuitee
D
David couple au
6
2026-01-24 via Nuitee
C
Chona couple au
9
2026-01-24 via Nuitee
J
Jason couple au
7
Pros:

A beautiful area to stay

2026-01-24 via Nuitee
B
Blake solo_traveller au
10
Incredible Hidden Gem
Pros:

Incredible location with unique characteristics for relaxing and unwinding.
It may not be perfect to everyone's liking but it was perfect for me and others who love scenery, great service from caring staff, the serenity in the evenings all in fashionable characteristics.

Cons:

TV reception isn't the best at times but this isn't a bad thing as there's plenty of natural entertainment to satisfy most cravings.

2026-01-24 via Nuitee
E
Eve Sirinya couple au
10
Stunning place!
Pros:

We stayed at Panorama Retreat and Resort last night, and it was such an unexpected gem!
The place is incredibly peaceful a huge resort we happened to book randomly, and it turned out to be such a beautiful surprise.
Driving down there felt like entering another world.

We were lucky to meet the owner who looks after the place; she was so lovely and welcoming. She even took us around the resort, and the view behind the hotel was absolutely stunning surrounded by big trees and calm nature.

We’ll definitely come back again for sure!

2026-01-21 via Nuitee
L
Lily couple au
10
Peaceful and quiet
Pros:

Loved the rooms, peaceful, beautiful gardens,

2026-01-21 via Nuitee
F
Fiona couple au
1
It felt more like a backpackers hostel rather than a hotel.
Pros:

We brought a friend and they accommodated the request for his room to be next to ours.

Cons:

A lot of windy roads to get to - advertised as a "panorama" hotel for it's panoramic views which is a misconception. They have an ant infestation at the entrance to the rooms from the rear carpark. The walls are so thin, the rooms are exceptionally noisy. There are gaps in the doors to the rooms that light comes in from the corridor which is on all night. The bathrooms are so small and the shower pressure is terrible. The beds are uncomfortable, none of us really got any sleep. Definitely do not recommend unless you are backpacking and don't care about any luxuries. And the staff member was rude to my partner when checking in as we arrived late (which was notified) but she was exceptionally rude about it as he was asking where the box was for picking up the AH key. And it wasn't in an obvious location. It used to go by a different name "Country Place" which was still the sign at the entrance from the road.

2026-01-20 via Nuitee
A
Avi solo_traveller au
3
Had a very unfortunately difficult experience
Pros:

Nice garden and location

Cons:

There was no body on site during night. No fridge facility in the bedroom.
Power outrage on 16 Jan 2026 at 3am until morning. No water supply. The water came back with dirt and dirty muddy water. No customer service. No one on site to help out. I used medical device and there was no power on 16th Jan 2026 at 3am. Had a sleepless night. I was scared and was only resident in the hotel.

2026-01-20 via Nuitee
S
Sofia couple au
10
The best way to embrace nature, without the additional frills
Pros:

I love that this place is tucked away in a beautiful, tranquil part of the Dandenongs. We really enjoy going for hikes and exploring the local walking tracks around the Olinda Falls area. This is wonderful value for money.

Cons:

This is not a dislike, but just something to point out to others looking to book here. They don't have onsite food/ bar that is open.

They do have a complimentary coffee / tea station and bottled water and breakfast packs so be prepared to drive 5mins down the road to enjoy lunch / dinner offsite. This is one of the reasons why the accommodation is so affordable.

2026-01-19 via Nuitee
S
Sofia couple au
10
2026-01-19 via Nuitee
Y
Yingzhe solo_traveller au
9
2026-01-19 via Nuitee
S
Sofia extended_group au
9
2026-01-19 via Nuitee
M
Michelle solo_traveller au
8
Good
Pros:

it was great, very comfortable

Cons:

I got there a bit later in the evening and didn't realise there was no facility for getting any snacks or food. i should have read the email better.
That would have made it perfect though. even a vending machine would have been amazing.

2026-01-19 via Nuitee