The Avenue Plaza Hotel

Hotels
Independent
9 (144 reviews)
Magsaysay Avenue, Naga, Camarines Sur, 4400 , Naga , PH

Facilities

Meeting rooms
Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Sauna
Concierge service
Steam room
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
Beautiful establishment
Cons:
Stolen items during stay
Dirty room
Poor drainage

Categories

Cleanliness
6.73
The room was dirty.
Service
9.2
Standard service standard for a hotel of this rating.
Location
10
Standard quality for this hotel tier.
Room Quality
7.74
Standard quality for this hotel tier.
Amenities
9.69
Standard quality for this hotel tier.
Value for Money
9.72
Standard quality for this hotel tier.
Food and Beverage
9.68
Standard quality for this hotel tier.
Overall Experience
9.23
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:16

Property Description

Welcome to The Avenue Plaza Hotel, where comfort meets convenience in the heart of Naga!

Recreational Amenities
Dive into relaxation with our outdoor pool, soothe your senses in our sauna, or energize your spirit in our fully-equipped fitness center, perfect for unwinding after a long day.

Dining Excellence
Indulge in a culinary experience at our restaurant, and enjoy delightful snacks at our café. With 24-hour room service and buffet breakfasts available daily, satisfaction is just a call away.

Convenient Facilities
Stay connected with complimentary Wi-Fi and make use of our 24-hour business center. Our event facilities cater to all your needs, from meetings to weddings, ensuring memorable occasions.

Don't miss out—book your stay at The Avenue Plaza Hotel today and experience the best of Naga!

Important information:

Enjoy a range of recreational amenities, including an outdoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: WNP

Property Policies

  • Pets

    Pets not allowed

  • General

    Professional property host/manager

Location

Guest Reviews

9
Based on 144 reviews
Cleanliness: 6.73
Service: 9.2
Location: 10
Room Quality: 7.74
Amenities: 9.69
Value for Money: 9.72
Food and Beverage: 9.68
Overall Experience: 9.23
I
Imelda couple ph
9
2025-12-25 via Nuitee
M
Miraflor
10
Pros:

Beautiful establishmeny

2025-09-19 via Nuitee
J
John david
2
Pros:

They stole my rolex and doesn’t even help me to locate it. All they do is delay the process. They wont even release the cctv footage to the police. I dont recommend staying at this place. The room was dirty also their drain system in the bathroom doesn't work. Youll be showering with your shower water above your foot. Disgusting.

2025-09-18 via Nuitee
J
Joseph dennis couple ph
8
2025-09-10 via Nuitee
F
Filipinas family with young children ph
9
Excellent!
Pros:

We appreciated the politeness of the staff and the room is clean.
The hotel’s location is perfect for a walk to Basilica and outside restaurants. Also very accessible to any part of the city.

2025-05-26 via Nuitee
E
EMEGIN family
8
Pros:

Airport shuttle was the main reason why I booked this property. Bathroom door needs improvement.

2025-05-09 via Nuitee
E
Edward partner
8
Pros:

Internet was down 2 out of 4 days.
Restaurant is very warm, recommend more air conditioning units be installed.
Excellent staff, very friendly and responsive.
Highly recommend hotel.
Clean and comfortable.

2025-05-01 via Nuitee
C
Craig
6
Pros:

Allot of the equipment did not worj

2025-04-29 via Nuitee
A
Aison family with young children ph
9
Superb
2025-04-17 via Nuitee
E
Emma
8
Pros:

It’s kind of old

2025-02-22 via Nuitee
M
Maria friends
10
Pros:

Staff are very responsive and respectful.

2025-02-10 via Nuitee
F
Fiameta
10
Pros:

Few dining and shopping options nearby

2025-01-30 via Nuitee
C
Christine group ph
6
Service has went down over the years
Pros:

Location

Cons:

It’s not readily prepared for guess. No face towels, no robes, no slippers and no bath towels.

2024-12-25 via Nuitee
M
Maria solo traveller us
8
Very good
Pros:

The staff was very courteous and helpful. Ian , the shuttle bus driver went out of his way to help me secure a bus ticket to Manila when my Cebgo flight cancelled.

2024-12-22 via Nuitee
A
Amy family with young children ph
6
Not worthy for the price we paid.
Pros:

The property boasts a convenient location near various dining options, while the staff provides exceptional service, catering attentively to our every need.

Cons:

We experienced issues with our access card, requiring frequent assistance from lobby staff. Additionally, the facilities show signs of aging, including air conditioning leaks. The breakfast selection falls short for a 4-star hotel.

2024-12-01 via Nuitee
S
Syla young couple ph
10
Exceptional
2024-10-21 via Nuitee
M
Maria family with young children ph
10
Overall excellent.
Pros:

Total great birthday experience.

Cons:

Room cleanliness

2024-10-13 via Nuitee
C
Chris young couple gb
10
Exceptional
2024-09-15 via Nuitee
C
Christy young couple ph
9
Superb
2024-08-24 via Nuitee
T
Tricia young couple gb
8
Very good
2024-08-14 via Nuitee