The Avenue Plaza Hotel

Hospitality and customer service was excellent

will not be staying at this hotel again. The towels were limited and below standard. The sink was clogged, and the hot shower knob was extremely difficult to turn. Breakfast had very limited selections. The internet was unreliable — I couldn’t stay connected and had to log in repeatedly.

Beautiful establishmeny

They stole my rolex and doesn’t even help me to locate it. All they do is delay the process. They wont even release the cctv footage to the police. I dont recommend staying at this place. The room was dirty also their drain system in the bathroom doesn't work. Youll be showering with your shower water above your foot. Disgusting.

it would have been a pleasant stay should the fridge been working. it had to be replaced twice. our room smelled funny but the freshener sprayed only masked the odor for a few hours.

there was a small platter of fruits (1 piece each of banana, apple and citrus) that welcomed us as we entered our room. the ginger ale came 15 minutes late.

service crew was attentive and cheerful. shout out to ms. pearl who provided me a stationery when i requested one. she really went the extra mile to find that single sheet.

breakfast was acceptable. nothing spectacular about the delectability of their food but it would do to satisfy your morning hunger.

The hotel is perfectly situated at the heart of Naga’s commercial district, with a lot of interesting restaurants and fast food. I stayed in one of their executive suites and was impressed by the amenities in the room. Based on what I’ve read in previous reviews, I braced myself to a shoddy internet access but was pleasantlh surprised about the consistent and reasonably fast internet that I was able to log-in to my work’s VPN and got into a number of Teams calls.

When I’m back in CamSur, I will definitely book my reservations in this hotel. Way much better experience than what I experienced when I stayed at Villa Caceres.

We appreciated the politeness of the staff and the room is clean.
The hotel’s location is perfect for a walk to Basilica and outside restaurants. Also very accessible to any part of the city.

Airport shuttle was the main reason why I booked this property. Bathroom door needs improvement.

Internet was down 2 out of 4 days.
Restaurant is very warm, recommend more air conditioning units be installed.
Excellent staff, very friendly and responsive.
Highly recommend hotel.
Clean and comfortable.

Allot of the equipment did not worj

It’s kind of old

Staff are very responsive and respectful.

Few dining and shopping options nearby

Location

The staff was very courteous and helpful. Ian , the shuttle bus driver went out of his way to help me secure a bus ticket to Manila when my Cebgo flight cancelled.

The property boasts a convenient location near various dining options, while the staff provides exceptional service, catering attentively to our every need.