Hotel Serenissima

Hotels
8.7 (3744 reviews)
Calle Goldoni 4486 , Venice , IT
+39 041 520 0011
[email protected]

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Children allowed
Pets allowed

Facilities

Free breakfast
Free WiFi
Air conditioning
24-hour front desk
Room service
Heating
Pets allowed
Luggage storage
Airport shuttle
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent central location (near San Marco/Rialto)
Friendly, helpful and attentive staff
Very good/excellent breakfast with variety
Clean and quiet hotel
Convenient for sightseeing; many would return
Cons:
Rooms are small and bathrooms can be very tight
No elevator
Shower/douche and bathroom ventilation could be improved
AC often controlled via reception (inconvenient)
Some guests noted price is high / value concerns
Occasional payment/checkout confusion

Categories

Cleanliness
8.8
Generally praised as clean and impeccable by multiple guests; a few mentioned a bad smell/poor bathroom ventilation in some rooms.
Service
9.4
Staff repeatedly described as friendly, helpful and attentive; positive reception service and assistance mentioned in many reviews.
Location
9.8
Excellent central location near Piazza San Marco/Rialto cited across reviews as a major positive.
Room Quality
7.6
Rooms often described as small with tight bathrooms; some found beds firm and lighting in bathrooms limited; fine for short stays but space is constrained.
Amenities
7.2
Basic amenities present but some shortcomings: no elevator, no small fridge in rooms, slippers missing in some, shower/douche could be improved, AC control handled by reception causing inconvenience.
Value for Money
8.2
Mixed notes: many felt the experience matched expectations for central Venice (location, breakfast), while a number commented prices were high and checkout/payment information caused confusion.
Food and Beverage
9
Breakfast repeatedly described as very good/excellent/fabulous with variety that pleased different guests—one of the strongest positives.
Overall Experience
9.6
Overall very positive stays with many guests saying they would return; central location, friendly staff and strong breakfast drive high overall satisfaction despite some room/amenity issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:39

Property Description

In the heart of Venice, between the Rialto Bridge and Piazza San Marco, the Dal Borgo family has welcomed guests since 1960 at the two-star Hotel Serenissima. Intimate and well-kept, it offers bright rooms, furnished simply but comfortably, with all the essential amenities, plus an internal bar.

Important information:

Please note that the hotel does not have an elevator.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VCE

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed. A cot for children up to 2 years costs 15 EUR per night.

  • Age restriction

    Guests must be at least 18 years old to check in.

  • Internet

    WiFi is available and is free of charge.

  • Smoking

    Non-smoking throughout.

See all policies

Location

Guest Reviews

8.7
Based on 3744 reviews
Cleanliness: 8.8
Service: 9.4
Location: 9.8
Room Quality: 7.6
Amenities: 7.2
Value for Money: 8.2
Food and Beverage: 9
Overall Experience: 9.6
K
Klaus-Bernd • solo_traveller • de
9
2026-11-07 • via Nuitee
I
IARA • family_with_children • ar
9
2026-11-07 • via Nuitee
R
Raúl • family_with_children • es
10
Pros:

La ubicación y el desayuno. Excelente ambas.

Cons:

Que no tuviese ascensor, estábamos en la tercera planta y subir y bajar con las maletas era complicado.

2026-11-07 • via Nuitee
M
Margot • solo_traveller • gb
8
2026-11-07 • via Nuitee
R
Ruben • couple • es
10
Sitio perfecto
Pros:

Servicio excelente, el desayuno un 10 y el personal de lo mejor de Venecia.

2026-11-06 • via Nuitee
S
SOPHIE • family_with_children • fr
9
tres agréable sejour , reposant
Pros:

accueil professionnel et accueillant , petit dej tres copieux , tres bon emplacement , calme , chambre pour 3 spacieuse avec lits tres confortables

Cons:

peut être mettre quelques fauteuils à la réception?

2026-11-05 • via Nuitee
O
Oliver • family_with_children • de
9
2026-11-05 • via Nuitee
C
Cynthia • family_with_children • es
9
2026-11-03 • via Nuitee
R
Richard • solo_traveller • fr
10
Pros:

L’emplacement
L’accueil

Cons:

La douche
Le pommeau fixé au mur n’est pas pratique

2026-11-02 • via Nuitee
A
Annamária • couple • hu
10
2026-11-01 • via Nuitee
L
Lipinová • solo_traveller • cz
10
2026-11-01 • via Nuitee
L
Levi Daniel • family_with_children • es
10
Genial
Pros:

La atención del personal de recepción y de comedor.

Cons:

Todo estuvo bien

2026-11-01 • via Nuitee
I
Ingletizziamo • solo_traveller • it
8
Pros:

La posizione dell'albergo è strategica. Tra Piazza San Marco e Ponte di Rialto. Staff gentile e profressionale.

Cons:

La serratura per girare la chiave alla camera è abbastanza dura. Alla prima non sempre si riesce ad aprire.

2026-11-01 • via Nuitee
G
Gwladys • solo_traveller • fr
10
Agréable premier séjour au Serenissima
Pros:

L’hôtel est très bien situé entre le Rialto et la place San Marco, le personnel est très professionnel: accueil, renseignements, … Le petit déjeuner est varié, sans oublier des propositions sans gluten. L’établissement, la salle du petit déjeune ainsi que les chambres sont impeccables.

2026-11-01 • via Nuitee
M
Michael • couple • de
7
2026-10-31 • via Nuitee
M
Mick • solo_traveller • ie
8
Friendly, clean and convenient property.
Pros:

Great location, clean, comfortable, lovely staff

Cons:

Just that there wasn’t a walk-in shower, but it was possible to shower in the bathtub. Wouldn’t be great if I had mobility issues. But otherwise Hotel Serenissima was great.

2026-10-31 • via Nuitee
T
Thomas • solo_traveller • de
10
Gutes Hotel in Toplage zwischen Rialto und San Marco
Pros:

Nettes Personal, gutes Frühstück, zentrale Lage

Cons:

-

2026-10-30 • via Nuitee
R
robert • extended_group • fr
8
personnel aimable
Pros:

chambre

Cons:

problème avec le terminal de paiement

2026-10-30 • via Nuitee
M
Marie Christine • couple • fr
10
Pros:

la literie : très confortable....Situation ...au calme...Près du pont du rialto donc bon repère. Le petit déjeuner EXTRA

Cons:

Il faudrait améliorer la douche....

2026-10-30 • via Nuitee
A
Alois • couple • at
8
Pros:

Gute Lage, gutes Frühstück, nettes Personal

Cons:

Zimmer war klein, Bad sehr eng

2026-10-30 • via Nuitee