Hotel Serenissima

Hotels
8.7 (3688 reviews)
Calle Goldoni 4486 , Venice , it
+39 041 520 0011

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Pets allowed
Luggage storage
Airport shuttle
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Review Highlights

Pros:
Great location
Friendly staff
Good breakfast options
Cons:
Cleanliness issues
Small room sizes

Categories

Cleanliness
7.78
There were significant issues with the cleanliness as the smell of sewage was reported in the apartment.
Service
9.25
The staff were friendly, helpful, and accommodating, addressing issues promptly.
Location
9.29
The location was praised for its proximity to major attractions and ease of access.
Room Quality
7.74
Some rooms were described as small, and there were issues with kitchen amenities.
Amenities
8.77
Pet amenities were provided, and the breakfast options were varied.
Value for Money
8.73
Guests felt the pricing was fair for the location and services provided.
Food and Beverage
9.28
The breakfast was well-received, with a good selection of food.
Overall Experience
8.75
Overall, guests enjoyed their stay despite some issues, indicating a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:15

Property Description

Central Location and Professional Service:
Hotel Serenissima, centrally located in Venice, offers professional service and free Wi-Fi. St. Mark’s Square is just a 5-minute walk away, making it the perfect base for exploring the city.

Elegant Venetian Style Rooms:
Experience the charm of Venice in our elegant rooms decorated in a typical Venetian style. Each room is equipped with air conditioning, satellite TV, and independent heating for your comfort.

Delicious Breakfast and Bar Service:
Start your day with a delicious breakfast including sweet and savoury options. Enjoy hot drinks and a variety of beverages at our bar. Breakfast can be savored in the dining room or in the comfort of your room.

Experience the beauty of Venice with us at Hotel Serenissima. Book now for an unforgettable stay.

Important information:

Please note that the hotel does not have an elevator.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VCE

Location

Guest Reviews

8.7
Based on 3688 reviews
Cleanliness: 7.78
Service: 9.25
Location: 9.29
Room Quality: 7.74
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 9.28
Overall Experience: 8.75
I
Isabel • solo_traveller • es
10
2026-08-08 • via Nuitee
L
Leiva Leiva • solo_traveller • es
9
Hotel sencillo...pero encantador!!!
Pros:

Me encantó todo...!!!Sobre todo el personal de recepción.!!!Ha sido una estancia estupenda!!!

Cons:

Pues la verdad es que me encantó todo,no hubo nada que no me gustara.

2026-08-08 • via Nuitee
E
ELISABETTA • solo_traveller • it
9
Ottimo soggiorno.
Pros:

Colazione buona , posizione eccellente.

2026-08-08 • via Nuitee
G
Giorgio Maria • solo_traveller • it
9
Pros:

Eccellente posizione. Staff accogliente. Pulizia. Abbondante e ottima colazione. Lovely rapporto qualità-prezzo. Unico neo: assenza frigorifero in camera. In generale, approved: bene così.

2026-08-08 • via Nuitee
B
Barbara • couple • at
10
Auch ein zweiter und dritter Weckservice wurde sooo lieb durchgeführt
Pros:

Super Lage, sooo nettes Frühstückspersonal, besonders zuvorkommendes Personal an Rezeption

2026-08-08 • via Nuitee
S
Sandra • family_with_children • pl
10
Wszystko było dobrze
Pros:

- pokoje czyste i klimatyczne
- lokalizacja ok
- miły personel
- śniadanie spoko

2026-08-08 • via Nuitee
M
Montse • solo_traveller • es
9
Un hotel al que volvería
Pros:

La ubicación, la amabilidad del personal, limpieza y desayuno.
Aunque el hotel es viejo pienso que tiene mucho encanto.

Cons:

El ruido que hacía el suelo de madera al caminar.

2026-08-08 • via Nuitee
C
Cuma • solo_traveller • ua
10
2026-08-07 • via Nuitee
C
Christopher • couple • us
9
Exactly the experience we were looking for, thanks
Pros:

We liked the location, right in the city and close to everything.

Cons:

Wish we could make coffee in the room or coffee were available, but was easy to get right outside of hotel.

2026-08-07 • via Nuitee
S
Simon • family_with_children • ie
10
L’hôtel porte bien son nom !
Pros:

La chambre est parfaite pour une famille de trois. Il y a tout ce qu’il faut, c’est spacieux et propre.
Le personnel est très compétent et sympathique.
L’hôtel est très bien placé au centre de Venise.
Nous avons passé un très agréable séjour. Merci !

2026-08-07 • via Nuitee
J
Julie • solo_traveller • ca
9
Pros:

Très bien situé et très propre. Le personnel de l'accueil super. Il n'y a pas d'ascenseur, mais le personnel s'empresse de porter les valises pour rendre service.

Cons:

L'espace dans les chambre est restreint, mais un petit frigo serait intéressant à avoir à notre disposition.

2026-08-06 • via Nuitee
B
Brendan • solo_traveller • au
8
Overall I enjoyed my stay
Pros:

Good location, nice breakfast service.

Cons:

I had a single room which was ok, but the bed was a bit lip side so I felt like I might roll out of bed. Dinning are was crowded so I had to return to room and come back at a later time and wait in a queue for awhile.

2026-08-06 • via Nuitee
A
Angelica • solo_traveller • de
7
Pros:

Great location a short walk from Rialto port. Very friendly staff, and it was very clean. Good breakfast with a lot of options. No elevator so there was someone to bring my bags upstairs. The rooms use actual keys, I liked that you hand it in to reception when you go out so there's no chance of losing it. I had to check out very very early in the morning and they gave me a breakfast box to go which was nice!

Cons:

The room was quite small, especially the bathroom if you are a tall person (as in, you may have to sit sideways on the toilet because the wall is too close). I was only here for a couple of days so it wasn't too bad. Despite being a good location for getting around, it is still a high density tourist area. I'm not sure why some hotels still have unsecured wi-fi networks, it can be a major security issue. In general I wish more hotels would have a system for indicating you don't want your towels changed aside from leaving the do not disturb tag on the door all day, which is what I did here.

2026-08-06 • via Nuitee
G
graciela • solo_traveller • ar
10
Todo de 10. Volveria
Pros:

La ubicacion. Las camas . El desayuno. En realidad todo estuvo muy bien y los chicos decla recepcion muy atentos

Cons:

Nada q objetar

2026-08-06 • via Nuitee
B
bánki • couple • hu
10
2026-08-06 • via Nuitee
N
Nataliia • extended_group • dk
8
2026-08-06 • via Nuitee
M
Myrian • solo_traveller • es
10
Exelente !!
Pros:

El desayuno,muy bueno el personal ,siempre atentos.

Cons:

Nada q decir

2026-08-05 • via Nuitee
R
Reis • solo_traveller • it
10
Fantástica
Pros:

Sono uscita da Torino per Venezia! Prenotato queste Hotel Meraviglioso! Una Acoglienza fantástica! Stanza pulittissima, ordinata, profumata anche Area condizionata! Colazione spetacolare! Prezzo stupendo! Consiglio prenotare!

Cons:

Piaciuto tuttoooooooooo!

2026-08-05 • via Nuitee
H
Hande • solo_traveller • tr
10
2026-08-05 • via Nuitee
H
Heidi • couple • no
7
2026-08-05 • via Nuitee