Wanda Reign Wuhan

Hotels
CN Wanda
9.2 (45 reviews)
No. 138 Donghu Road, Shuiguohu Street, Wuchang District, Wuhan, Hubei , Wuhan , CN

Facilities

Meeting rooms
Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Sauna
Designated smoking area
Concierge service
Steam room
Elevator
See all facilities

Review Highlights

Pros:
Great hotel
Enjoyed the massage chair
Room upgrade
Cons:
Cold staff during check-in
No prior email communication

Categories

Cleanliness
8.26
The front desk staff's coldness during check-in and lack of communication were noted.
Service
9.23
Service was generally acceptable, though the staff could improve their warmth.
Location
9.27
Location was not explicitly mentioned but expected to be convenient for this hotel category.
Room Quality
9.22
The room was upgraded, but the guest did not notice significant differences.
Amenities
9.75
Guests enjoyed the massage chair, which enhanced their stay.
Value for Money
9.21
Perceived value is good based on the amenities.
Food and Beverage
9.26
Not specifically mentioned, assumed to meet standard expectations.
Overall Experience
9.43
Overall, a good experience despite minor service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:58

Property Description

Experience the luxury of Wanda Reign Wuhan, a premier destination where comfort meets elegance.

Indulgent Spa Services
Pamper yourself with our onsite massages, body treatments, and rejuvenating facials, ensuring you leave feeling refreshed and revitalized.

Exceptional Dining Options
Savor exquisite dishes at CAFE REIGN, one of our three fine restaurants, or enjoy the convenience of 24-hour room service. Don’t forget to unwind with a drink at our stylish bar/lounge.

Premier Amenities for All
Enjoy recreational amenities like an indoor pool, sauna, and an advanced fitness center. With complimentary Wi-Fi and a business center, we cater to both leisure and business travelers.

Your perfect getaway awaits—book your stay at Wanda Reign Wuhan today!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: WUH

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

  • General

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Location

Guest Reviews

9.2
Based on 45 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 9.22
Amenities: 9.75
Value for Money: 9.21
Food and Beverage: 9.26
Overall Experience: 9.43
Y
YUMO family
2
Pros:

WORST five star hotel ever (I’ve never left a negative review and have to leave one for this hotel)
Dirty room( hair on the toilet, dust on lamps, squeaky shower), terrible service(no cancellations, no room change), and absolute UNSAFE.
Super noisy(you can hear the entire streets honking day and night)
First night at 2am, someone tried to push our door open. Second night around 3:30am someone knocked and tried again. My mom and I were terrified and couldn’t sleep.
This hotel is not clean, not quiet and definitely NOT SAFE. Women and families with kids please avoid at all costs.
史上最差五星级酒店(我从来都没写过差评,但这个实在太差了!)
房间又脏又吵:马桶上有头发,灯上都是灰,淋浴一开吱吱响。想退房不给退,想换房说已经是最安静的。大马路上的喇叭早上晚上都听得一清二楚。
更离谱的是安全问题!第一晚凌晨两点有人多次推门,第二晚三点半又有人敲门+推门!半夜被吓醒,根本不敢睡。作为女生我从来没住过这么恐怖的五星级酒店。带孩子的家庭,单独女性千万别来!

2025-09-30 via Nuitee
M
manachan friends
4
Pros:

チェックインとチェックアウトの際のフロントスタッフの対応が冷たかった。予約の前日か当日のメール案内が全くなかった。

2025-09-05 via Nuitee
J
Junhui partner
8
Pros:

To be fair, it's a great hotel. I especially enjoyed the massage chair they equiped. The only little disappointment I got is I was told the room was upgraded but wasn't able to find any difference.

2025-08-31 via Nuitee
P
pierre
8
Pros:

Central and high quality amenities.

2025-05-21 via Nuitee
X
Xu
10
Pros:

One of the best hotels in Wuhan, great facility and service. East lake view from room window is amazing. Highly recommended.

2025-03-23 via Nuitee
E
Enwei
10
Pros:

They have massage machine in the room!!!! Close to the lake and provincal museum. Metro down the stair.

2025-03-22 via Nuitee
J
Joshua
10
최고의 호텔
Pros:

너무 훌륭한 6성급 호텔잌다
다른 최고급 호텔과 비교해도
전혀 손색이 없음.

화려하고 편안하며
고급짐.

2024-10-31 via Nuitee
Y
Yanmin
10
Pros:

Very convenient location and many dining choices.

2024-08-25 via Nuitee
C
CHANGJIANG family_with_children
10
Pros:

喝醉酒,倒在电梯间里,是服务生把我用轮椅送回房间的。

2024-08-19 via Nuitee
Y
YUE friends
4
Pros:

The room is all full of golden stuff but too shining to make you feel comfortable. The massage chair is very unique and helped me relax my muscles. I kind of wish all the hotel rooms provide that facility. The breakfast in the cafeteria was mediocre and food in the restaurant was above average. There are not many good dining places downstairs unless you take a taxi.

Neither the front desk nor the concierge could give clear information about how to find the underpass, which was really close but hidden when we found out incidentally by ourselves. They could easily take us down there in a minute but they chose not to. Not good service.

Something I learned from staying at this hotel: the extravagant affluent designs and settings does not really guarantee a quality service.

2023-12-09 via Nuitee
J
Jason self
2
Pros:

Not worth the money, food is average, lobby decoration is strange, don’t waste your money to stay in this hotel

2019-11-18 via Nuitee
M
Matthew
10
Lovely Hotel and Neighborhood
Pros:

Definitely the most opulent hotel I’ve stayed at, though there are definitely some signs of wear. Service was great and the location is quite well placed, with a lot of things to do in the area. Would stay again -

2019-10-17 via Nuitee
V
Verified traveler
10
Pros:

This hotel is 7 stars , the best if the best . Amazing location, beautiful rooms , beautiful lobby , instant service .
I would say

2019-10-11 via Nuitee
K
Kath family
10
Pros:

Perfect stay! Close to commercial street and attractions! Had a good time here in Wuhan!

2019-09-03 via Nuitee
V
Verified traveler
10
Pros:

One of the best and newest luxury five-star hotel in Wuhan. Great facility, location and services. Lots of store and restaurants are nearby, including the Hanshow, the largest indoor water show in Asia.

2019-08-23 via Nuitee
V
Verified traveler self
10
Pros:

Loved the massage chair in the living room.
Right next to the Han Theatre.

2019-08-05 via Nuitee
X
xiaohui
10
Pros:

感谢贵酒店的人性化服务,得知我女儿的生日,宾客关系主任Ann和Zoe给我们送来了蛋糕,非常感谢她们的服务,很贴心很热情,我特别的开心,女儿也特别开心。

2019-07-19 via Nuitee
V
Verified traveler friends
10
Pros:

영어를 하실 수 있는 분이 따로 계셔서 편의를 되게 많이 봐주세요! 매우 편했습니다! 완전 깨끗하구요!

2019-06-21 via Nuitee
V
Verified traveler partner
8
Pros:

Like property decoration. Didn’t like the work outside the hotel

2019-05-06 via Nuitee
V
Verified traveler
10
a very good hotel
Pros:

The hotel stay was very comfortable, and the staff were all pretty nice and very helpful, the only thing was there were constructions outside of the hotel.

2019-04-15 via Nuitee