Hyatt Regency Chongming

Hotels
•
Hyatt Regency
8.4 (24 reviews)
Lane799, Lan Hai Road, Chen Jia Town , Chongming , cn

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Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
BBQ facilities
See all facilities

Review Highlights

Pros:
Excellent breakfast variety
Positive staff interactions
Unique hotel design
Cons:
Cleanliness issues in the bathroom
Inconsistent power supply in rooms

Categories

Cleanliness
7.51
Some cleanliness issues mentioned, particularly in the bathroom with cleaning dead corners.
Service
8.98
Staff attitude noted as positive and proactive.
Location
8.52
Hotel design allows appreciation of outside scenery through seasons.
Room Quality
7.97
Rooms have small balconies, which contributes to relaxation.
Amenities
8.5
Amenities like the executive lounge and swing chairs positively mentioned.
Value for Money
8.36
Overall satisfaction with the value provided by the hotel.
Food and Beverage
9.01
Breakfast praised for variety and quality; dinner at the lounge also noted positively.
Overall Experience
8.38
Overall satisfaction highly rated with a few suggestions for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 17:32

Property Description

Luxurious Dog-Friendly Accommodation

Experience a unique stay at Hyatt Regency Chongming, offering dog-friendly rooms with outdoor gardens and canine comforts. Enjoy the stunning views of the East China Sea and the convenience of being next to Dongtan Wetland Park.

Premium Amenities and Services

Indulge in the comfort of well-equipped rooms featuring air conditioning, flat-screen TVs, and balconies. Unwind with complimentary drinks and snacks from the mini bar, and pamper yourself in the private bathroom with a hot tub and bathrobes. Stay connected with free WiFi access and relax with an iPod dock.

Recreational Activities and Facilities

Stay active at the fitness centre, or explore the cycling and hiking opportunities nearby. With meeting facilities, luggage storage, and a children's playground, every guest's needs are catered to at Hyatt Regency Chongming.

Book now and create unforgettable memories at Hyatt Regency Chongming, where luxury meets pet-friendly hospitality.

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SHA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

8.4
Based on 24 reviews
Cleanliness: 7.51
Service: 8.98
Location: 8.52
Room Quality: 7.97
Amenities: 8.5
Value for Money: 8.36
Food and Beverage: 9.01
Overall Experience: 8.38
J
Ji • solo_traveller • de
9
总之嗨是很满意，人的因素90分以上，设计95分，设备85分，维护82分。
Pros:

早餐很不错，大家都有这样的评价。种类多，准备充分，好吃。下午的行政廊吃的也不错，就当晚餐了。工作人员的态度都积极、正面。每个房间都有一个小阳台以及秋千椅，坐着很放松啊。酒店设计独特，廊道贯通，四季都可欣赏屋外风景。

Cons:

卫生间有些清洁的死角，望定期擦除一下。房间里的电源插座，有写无电或供电不稳，可能酒店建的早一点，设备时不时有点小故障，希望管理层通用考虑修缮一下，否则比较丢分。

2025-08-18 • via Nuitee
C
CHUNLEI
10
很满意
Pros:

台风天带家人去度假，也算非常感谢酒店的安排

2025-07-31 • via Nuitee
G
Gloria • solo_traveller • cn
10
2025-07-19 • via Nuitee
E
Emma • with friends • gb
8
Very good
Pros:

It was exactly what we wanted for the National Holiday- quiet and out of the way and we could take our dogs.
Room was comfy and clean - though a little damp.
Staff were friendly and helpful - a few had fantastic English.
Goody bag for the dogs was a nice touch.

Cons:

There was a lot of confusion when we arrived as we were told we had booked the wrong rooms for our dogs. They also wanted a big deposit. Clearly there is a mismatch between booking.com and the hotel in what they offer.
Food was a little limited as only one restaurant was open- but what they had tasted good - though it was overpriced.

2024-10-02 • via Nuitee
A
Andy
6
I do not like this hotel
Pros:

Bad service!

2020-08-05 • via Nuitee
V
Verified traveler • partner
8
Pros:

The hotel is very nice for the area. The only thing is that the balcony in the room is very dirty and not well maintained. And we have to pay for basic bathroom amenities such as tooth brush and tooth paste. It is nice that they are trying to be sustainable, but it would be better if they can still offer the basic amenities on request and not at a price.

2019-12-01 • via Nuitee
L
Lap Wah
10
Pros:

今年第二次入住，感觉还是那么优秀。房间整洁，服务周到。中餐厅食物色香味美，不过茶水价格是一贯五星级收费，缺少便宜的选择。

2019-07-03 • via Nuitee
E
Elena
8
Good hotel, bad timing on our part
Pros:

The hotel is undergoing a major refurb and as a result many things/services are not available. There was, however, no mention of this anywhere on their website.
Other than that, it was a lovely stay, the staff tried their best to be helpful, the bathroom was pretty big and the sleep comfortable.

2019-03-23 • via Nuitee
V
Verified traveler
6
Pros:

对酒店服务非常不满意。
1，入住当天下午打电话到酒店要求房间加床，我跟酒店说因为晚上要晚到，所以希望入住时床已加好了。当晚10点左右入住的时候，前台也说看到备注了，床已经加好了，但是我们到房间一看，根本就没有加床的影子。打电话去前台问，说马上来，但是打了两个电话催，床才姗姗来迟。
2，退房那天，我们早上10半到前台的，前台就一个工作人员在帮一位客人办入住，我从就我一个人排队等到6，7位客人排队等退房，那位前台小姐还是慢悠悠的办入住手续，似乎完全忽略她面前长长的队伍。等轮到我，办完退房手续（5，6分钟），到门口上车已经11点都过了。
凯悦酒店经营成这样也是真心无语

2018-11-05 • via Nuitee
F
FAN
8
崇明凯悦
Pros:

这次是带着爸妈和小朋友一起前往，总体感觉不错，早餐有次饭团等本地特色餐食，比较惊喜。小朋友玩耍的室内外区域设施也比较齐全，唯一的遗憾是赶上儿童泳池维修，宝宝带的泳衣未能用上。总之，酒店环境幽静，是短途出游的较好选择。

2018-03-27 • via Nuitee
E
Ellyn
8
Pros:

Well maintained. Comfortable and quiet. No amenities around

2017-09-22 • via Nuitee
V
Verified traveler
10
值得再來
Pros:

整體而言，酒店服務、設施、餐飲均非常到位。唯一美中不足之處在於，酒店的標示指引小，需要特別注意和尋找，另外不清楚是不是週一的因素，Tea House 未開，但未標示。

2017-07-17 • via Nuitee
V
Verified traveler
6
Pros:

I am a little bit surprised that there is no shop or restaurant near this hotel. Hotel has nice facility like swimming pool, patio, kids park and dog park. If you like to bring kids, dogs and wanted to spend all your time in the hotel, then this is right hotel for you.

2017-04-29 • via Nuitee
V
Verified traveler
8
Pros:

酒店环境优美，但是建议带着宠物住店的客人和不带宠物的客人，办理入住的地方可以分开，因为当一个陌生的狗狗对着陌生的客人狂叫的时候真的蛮恐怖的，特别是它的叫声会让孩子害怕（这个太不应该，也太不人性化）……

2017-02-08 • via Nuitee
J
JIYEONG
8
다시 가고싶은 호텔
Pros:

객실상태와 청결도, 직원들의 영어스피킹 실력, 전반적으로 환대받는다는 느낌을 주는 멋진 호텔이었습니다.
다만 위치가 시내와 많이 떨어져 있어서 다음날 다른 호텔로 옮겨야했지만 호텔안에서 편안하게 쉴 목적으로 가는 거라면 별5개입니다!

2017-01-07 • via Nuitee
A
Aiyi
10
非常好的度假酒店
Pros:

前台服务特别好，其他工作人员也很热情周到，很满意

2016-11-18 • via Nuitee
ゆ〜ゆ〜
10
愛犬と一緒に
Pros:

愛犬と一緒に泊まれるホテルなので予約しました。スタッフの対応も非常に良く、快適に過ごせました。食事もホテル内でも朝昼晩取る事もできます。味もGOODです。毎年お邪魔してましが、又来年も行こうかと思っています。

2016-08-21 • via Nuitee
T
Tamara
8
Lovely, Out of the Way, Hotel
Pros:

My 4 year old daughter and I spent a 3 day weekend here for a staycation getaway. We upgraded to a club room for access to the executive club for breakfast and happy hour. The Market Place is better for breakfast but the club offered plenty to fill us up for dinner. The grounds are very nice, as is the pool, and children's play areas. They rent several types of bicycles including single, tandem, "mommy and me" and for small children. The staff are extremely helpful. Due to a mix up with our room we were upgraded to a children's room for one night and my daughter chose a Frozen-inspired room, which she loved. The balconies with comfy swing chairs are a plus -those with dogs will stay on lower floors with an enclosed patio. Just about all you hear when you open the balcony doors is bird song. The only downside is getting to the hotel without a car. We took an Uber from central Shanghai but in order to return, the hotel would have to either call a Shanghai taxi to the hotel incurring a high fee and at least a 90 minute wait, or the hotel could call a local taxi to come from the nearby town to take us to the island bus station where we would catch a bus to a metro station, and then... Still with advanced planning, it is worth the trip.

2016-08-21 • via Nuitee
V
Verified traveler
10
Pros:

宠物房很贴心，适合家庭游

2016-03-31 • via Nuitee
V
Verified traveler
10
Pros:

This was the 2nd time I stayed in this hotel. Overall I was pleased of the environment and rooms were clean.

2015-10-05 • via Nuitee