Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good location
Quality food
Cons:
Cleanliness issues
Noisy environment
High prices

Categories

Cleanliness
5.38
Several reviews indicated poor cleanliness and old facilities.
Service
9.25
Staff was generally described as friendly and helpful, contributing positively to the experience.
Location
8.89
Location was often highlighted as convenient and in a secure area.
Room Quality
7.84
Rooms were praised in some reviews, but cleanliness issues were noted.
Amenities
6.87
Amenities received mixed feedback, with some being out of service and complaints about the pool area.
Value for Money
7.13
Some reviews mentioned expensive pricing for the quality offered.
Food and Beverage
8.88
Food quality received positive feedback, although some noted room for improvement in service.
Overall Experience
8.15
Overall experiences varied, but the majority felt positively about specific aspects despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 12:54

Property Description

Convenient Location
Located just 100 metres from Liberty Plaza Shopping Complex and 500 metres from Crestcat Shopping Complex, Hotel Renuka City is the perfect choice for shopping enthusiasts and business travelers alike.

Comfortable Accommodation
Experience comfort in every detail with rooms featuring hardwood floors, cable TV channels, a minibar, and tea/coffee making facilities. The private bathrooms with free toiletries ensure a relaxing stay.

Exceptional Services
Enjoy the convenience of 24-hour room service, a 24-hour front desk, and a variety of dining options including the Palmyrah Restaurant serving a mix of traditional Sri Lankan, Indian, and European cuisine.

Book now to experience the perfect blend of convenience and comfort at Hotel Renuka City!

Important information:

Please note that the total price of the reservation will be charged at least 3 days prior to arrival in USD. Please note that the credit card used to pay for a room reservation should be presented on check-in at the hotel. Payments cannot be made with a third party’s credit card unless the third party card holder and the card is present at check-in.

Please note that:
- One child up to 6 years can be accommodated free of charge when using existing bedding. Baby cots can be provided free of charge subject to availability.
- One child 7 years and above or an adult is charged USD 23.45 per person per night (including all the taxes) in an extra bed. (Rate on Room Only)
- One child 7 years and above or an adult is charged USD 36.48 per person per night (including all the taxes) in an extra bed. (Rate Including Breakfast)

Any changes and cancelations should be made before 12 pm ( Sri Lanka daylight savings time), 3 days prior to arrival date.
Extra beds can only be placed in a Standard Room or a Super Deluxe Room
The maximum number of extra beds in a room is 1.
The maximum number of extra cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid separately during your stay.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 576 reviews
Cleanliness: 5.38
Service: 9.25
Location: 8.89
Room Quality: 7.84
Amenities: 6.87
Value for Money: 7.13
Food and Beverage: 8.88
Overall Experience: 8.15
T
thavanitha • family_with_children • nl
8
Hygiënische hotel.
Pros:

Schone kamers. Goede service van personeel.

Cons:

Drukke weg. Maar wel genoeg tuktuk voor de deur om eentje te nemen.
We moesten al om 12uur uitchecken terwijl bij booking.com 16uur stond. Na overleg deden ze niet moeilijk om ons te laten blijven tot 14uur. We waren hierdoor wel veelste vroeg bij vliegveld.

2026-02-14 • via Nuitee
C
Christopher • family_with_children • au
9
2026-02-14 • via Nuitee
E
Ewa • extended_group • pl
8
2026-02-14 • via Nuitee
D
David • solo_traveller • es
1
Terrible. If you wanna sleep at night go to one of the other hotels in the area
Pros:

Nothing.

Cons:

Really bad quality an old hotel with a much needed renovation. They have update anything in long time.

There is a huge noise at all times coming from road where the hotel is. This is one of the busiest streets in the area however the windows are very old and you can hear every car passing by.

The rooms are small with old furniture and a deep cleaning required.

The hotel don’t offer any water bottles, instead they have a flask bottle with purified water. The breakfast has very limited options.

2026-02-13 • via Nuitee
C
Chris • solo_traveller • gb
8
Pros:

Hotel is in great location for the city
The Pool is very small but clean and the staff very attentive
The restaurant was fantastic, some of the best food I have eaten on the Island

Cons:

Food and drink very expensive a lot of taxes added to list prices.
Rooms in the new block face a 3 lift journey to the Pool
The advertised Eclipse Bar does not exist. But you can get drinks at Pool and Restaurant.

2026-02-13 • via Nuitee
P
pascal • family_with_children • gb
10
2026-02-11 • via Nuitee
S
sofia • couple • at
7
Hat alles gepasst.
Pros:

Die Ausstattung (Pool, Fitnessstudio und Zimmer) war sehr gut. Das Personal war aber sehr freundlich und zuvorkommend.

Cons:

Etwas lange und verwirrende Wege bis zum dem Poolbereich. Roomservice hat über eine Stunde gebraucht.

2026-02-11 • via Nuitee
A
Alice • couple • it
8
2026-02-10 • via Nuitee
P
Pär • solo_traveller • se
7
Pros:

Läget och poolen!

Cons:

Lite strul vid betalningen som drogs 2 ggr men löste sig senare och när vi kom ner till frukosten skulle vi betala det som vi redan betalt så vi fick gå och prata med reseptionen som fick ringa till matsalen!

2026-02-09 • via Nuitee
A
Anna • couple • pl
8
2026-02-09 • via Nuitee
K
K • family_with_children • sk
10
Pros:

Nice hotel in the centre, we enjoyed our stay there

2026-02-09 • via Nuitee
D
Di • couple • gb
8
Would return if I re visiting the city
Pros:

Great staff, lovely pool lady. Check in very quick,
Good pool. Had lunch there, it was delicious.

Cons:

Not much to do in that area but tuk tuk readily available

2026-02-09 • via Nuitee
M
Margrit • family_with_children • ca
10
Pros:

Location, helpful staff,many choices at Breakfast. Loved the rooftop with the swimming pool!

2026-02-08 • via Nuitee
M
Michelle • couple • ca
7
2026-01-31 • via Nuitee
M
Marina • family_with_children • au
10
2026-01-31 • via Nuitee
S
Sophy • couple • ch
3
2026-01-30 • via Nuitee
C
Charlotte • solo_traveller • gb
6
2026-01-30 • via Nuitee
P
Patricia • couple • de
10
Gerne wieder !
Pros:

Sehr schönes geräumiges und sauberes Zimmer. Lage sehr gut, alles schnell zu erreichen. Personal sehr freundlich

2026-01-30 • via Nuitee
R
Ratnakar • family_with_children • in
1
Pros:

Nothing, its worst Hotel in Colombo.

Cons:

Everything is worst here

2026-01-30 • via Nuitee
S
Sivathasan • solo_traveller • gb
6
Pros:

the food

Cons:

very old fashion rooms and dated property

2026-01-29 • via Nuitee