Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good location
Quality food
Cons:
Cleanliness issues
Noisy environment
High prices

Categories

Cleanliness
5.38
Several reviews indicated poor cleanliness and old facilities.
Service
9.25
Staff was generally described as friendly and helpful, contributing positively to the experience.
Location
8.89
Location was often highlighted as convenient and in a secure area.
Room Quality
7.84
Rooms were praised in some reviews, but cleanliness issues were noted.
Amenities
6.87
Amenities received mixed feedback, with some being out of service and complaints about the pool area.
Value for Money
7.13
Some reviews mentioned expensive pricing for the quality offered.
Food and Beverage
8.88
Food quality received positive feedback, although some noted room for improvement in service.
Overall Experience
8.15
Overall experiences varied, but the majority felt positively about specific aspects despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 12:54

Property Description

Convenient Location
Located just 100 metres from Liberty Plaza Shopping Complex and 500 metres from Crestcat Shopping Complex, Hotel Renuka City is the perfect choice for shopping enthusiasts and business travelers alike.

Comfortable Accommodation
Experience comfort in every detail with rooms featuring hardwood floors, cable TV channels, a minibar, and tea/coffee making facilities. The private bathrooms with free toiletries ensure a relaxing stay.

Exceptional Services
Enjoy the convenience of 24-hour room service, a 24-hour front desk, and a variety of dining options including the Palmyrah Restaurant serving a mix of traditional Sri Lankan, Indian, and European cuisine.

Book now to experience the perfect blend of convenience and comfort at Hotel Renuka City!

Important information:

Please note that the total price of the reservation will be charged at least 3 days prior to arrival in USD. Please note that the credit card used to pay for a room reservation should be presented on check-in at the hotel. Payments cannot be made with a third party’s credit card unless the third party card holder and the card is present at check-in.

Please note that:
- One child up to 6 years can be accommodated free of charge when using existing bedding. Baby cots can be provided free of charge subject to availability.
- One child 7 years and above or an adult is charged USD 23.45 per person per night (including all the taxes) in an extra bed. (Rate on Room Only)
- One child 7 years and above or an adult is charged USD 36.48 per person per night (including all the taxes) in an extra bed. (Rate Including Breakfast)

Any changes and cancelations should be made before 12 pm ( Sri Lanka daylight savings time), 3 days prior to arrival date.
Extra beds can only be placed in a Standard Room or a Super Deluxe Room
The maximum number of extra beds in a room is 1.
The maximum number of extra cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid separately during your stay.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 656 reviews
Cleanliness: 5.38
Service: 9.25
Location: 8.89
Room Quality: 7.84
Amenities: 6.87
Value for Money: 7.13
Food and Beverage: 8.88
Overall Experience: 8.15
S
SHONA • family_with_children • fr
7
A fuir
Pros:

La piscine sur le rooftop
La gentillesse du serveur au pool house

Cons:

Nous avons réservé pour 4 personnes. On nous a donné une chambre pour 2 et malgré une discussion avec eux, nous devions nous débrouiller avec ça. Soit, dormir à 4 dans le lit ! Du grand n’importe quoi ! Ils n’ont rien voulu savoir.

2026-05-12 • via Nuitee
Y
yinqin • couple • cn
5
2026-05-10 • via Nuitee
J
Jeni • couple • au
2
Do not stay at this property. Very overpriced for very little
Pros:

This property is extremely ordinary, just don’t stay there!

Cons:

On arrival our first room had a vile smell that was nauseating, we were moved to another room that also had the same smell. The whole property has a very musty damp smell. The rooftop bar/pool facilities and service is very poor.

2026-05-06 • via Nuitee
R
Ratnawathy • solo_traveller • gb
6
2026-05-06 • via Nuitee
M
Moorthy • solo_traveller • au
6
Pros:

Very good restaurant

Cons:

Initial room had a leak & staff were not friendly

2026-05-04 • via Nuitee
H
Helmut • solo_traveller • at
8
Pros:

preis Leistungs Verhältnis

2026-05-04 • via Nuitee
H
Heinz • couple • ch
5
Pros:

Gutes Frühstück
Pool auf dem Dach

Cons:

Zimmer wurde nie gemacht, man musste selber nach WC Papier fragen, Kübel wurden nie gelehrt.

2026-05-01 • via Nuitee
S
steve • solo_traveller • gb
8
Met our needs
Pros:

Everything we needed pool was nice with good view, location ok bit of a walk to fort area but knew this.
Staff very friendly

Cons:

Hotel has 3 sections so getting from one to another and the pool was not straightforward, may e due to middle east problem but checked online and better hotels for the cost.

2026-04-24 • via Nuitee
R
Ratnawathy • solo_traveller • gb
8
2026-04-24 • via Nuitee
S
Sophia • family_with_children • it
8
2026-04-24 • via Nuitee
D
Dr.Rumal • couple • lk
9
2026-04-23 • via Nuitee
J
Jonas • couple • se
8
2026-04-21 • via Nuitee
M
Maria • couple • fr
6
2026-04-19 • via Nuitee
M
Martinn • solo_traveller • gb
10
2026-04-17 • via Nuitee
S
Samantha • solo_traveller • gb
10
2026-04-16 • via Nuitee
N
Natascha • solo_traveller • de
9
2026-04-15 • via Nuitee
K
Karen • solo_traveller • au
8
2026-04-08 • via Nuitee
D
DOMINIQUE • family_with_children • nc
7
Pros:

Personnel très efficace et accueillant, la chambre est confortable.

Cons:

L'espace piscine en rooftop n'est pas comme illustré sur les photos, beaucoup moins attrayant. L'hôtel est situé en bord de mer mais séparé par une voie de chemin de fer.

2026-04-07 • via Nuitee
W
Wilson • family_with_children • my
1
Pros:

Only the location

Cons:

Everything else was bad to be noted. Body felt itchy due to bed bed had cockroach bad standard to be noted.

2026-04-06 • via Nuitee
U
Udayasiri • couple • au
8
2026-04-05 • via Nuitee