Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Tour desk
Chapel/shrine
Non-smoking throughout
Shuttle service (additional charge)
Public Bath
Outdoor furniture
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Affordable
Complimentary coffee
Cons:
No hot water
Internet issues
Limited amenities

Categories

Cleanliness
7
Some reviews noted issues with cleanliness such as lack of hot water and general maintenance.
Service
9
Positive remarks on staff friendliness and assistance were noted.
Location
9
Multiple reviews praised the location for its convenience.
Room Quality
8
Room conditions were generally described as comfortable, but some highlighted issues.
Amenities
7
Some amenities were lacking, with mentions of no hot water and limited internet access.
Value for Money
8
Perceived as a good value, but experiences varied.
Food and Beverage
8
Feedback mentioned complimentary coffee which is a plus.
Overall Experience
8
Mixed reviews, but overall many had enjoyable experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 17:33

Property Description

Convenient Location
Hotel Cervantino, centrally located in Tapachula, is a stone's throw away from the Cathedral and Bicentenary Park. With easy access to Miguel Hidalgo Park and a short drive to the beach, this hotel is your gateway to all that Tapachula has to offer.

Personalized Service
Enjoy the comfort of free Wi-Fi, private bathrooms, and complimentary morning coffee in every room. The dedicated staff at the 24-hour reception are ready to assist you with insider tips on exploring Tapachula, ensuring a memorable stay.

Exploration Opportunities
Venture out to explore the nearby Izapa Archaeological Site or take a day trip to witness the majestic Tajumulco Volcano in Guatemala. End your day in comfort at Hotel Cervantino, where convenience meets relaxation.

Experience Tapachula at its best - book your stay at Hotel Cervantino now!

Important information:

You must show a valid photo ID and credit card upon check-in

Please note that the property does not have hot water.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TAP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 9 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 161 reviews
Cleanliness: 7
Service: 9
Location: 9
Room Quality: 8
Amenities: 7
Value for Money: 8
Food and Beverage: 8
Overall Experience: 8
J
joy Hernández • solo_traveller • mx
6
Pros:

La cama es cómoda

Cons:

El tamaño de la cama .

2026-03-05 • via Nuitee
A
Andrea • solo_traveller • it
7
Pros:

Staff molto gentile e disponibile

Cons:

Non c'è acqua calda

2026-02-28 • via Nuitee
S
Steven • solo_traveller • us
8
2026-02-26 • via Nuitee
M
María • couple • mx
10
2026-02-23 • via Nuitee
O
Oscar • solo_traveller • de
9
2026-01-30 • via Nuitee
D
Diana • extended_group • gt
8
Excelente precio calidad
Pros:

La ubicación

Cons:

No había agua caliente para poder bañarse

2026-01-19 • via Nuitee
I
Iris • extended_group • gt
10
Fue placentera, excelente atención
Pros:

Disponibilidad de parqueo

Cons:

Falta agua caliente en la regadera

2026-01-19 • via Nuitee
V
Vilhelmiina • couple • fi
8
2026-01-12 • via Nuitee
E
Escobar • family_with_children • gt
8
2025-12-24 • via Nuitee
J
Joel Norberto • couple • sv
9
2025-12-17 • via Nuitee
J
Jorge Luis • solo_traveller • mx
9
2025-12-12 • via Nuitee
D
Dario • solo_traveller • hr
9
Pros:

It was only for 1 night so i don't really need to complain about anything

Cons:

Nothing

2025-12-09 • via Nuitee
D
Diego Ricardo Gil Bravo • solo_traveller • mx
9
Buen Hotel lo recomiendo 👍
Pros:

El trato amable del personal, buena ubicación, cama y habitación cómoda y limpia, con agua y café gratis todo el tiempo

Cons:

No hay agua caliente

2025-12-05 • via Nuitee
L
Laurent • solo_traveller • mx
10
Pros:

Tudo

Cons:

.

2025-11-27 • via Nuitee
G
Giovanny • couple • mx
8
2025-11-11 • via Nuitee
O
Omar • solo_traveller • gt
9
Pros:

Buenas atención del personal y el café de cortesía que tienen en el lobby.

Cons:

No tienen agua caliente en la ducha.

2025-10-08 • via Nuitee
V
Victor Adolfo • couple • gt
9
Pros:

Ubicación y atención, delicioso café en la recepción

Cons:

Está bien todo

2025-09-29 • via Nuitee
G
Gregory
2
Pros:

The WORST hotel I have EVER stayed at in my 70 years! 1 towel in room for 2 people. NO hot water. AC that barely worked. NO way to lock my door. I had to sleep with a chair blocking the door for security! When I checked out after 1 night of my 3 night stay they gave me NO refund! Horrible!!!

2025-09-28 • via Nuitee
S
Sergio federico
8
Pros:

Todo muy bien gracias x la estancia.

2025-09-25 • via Nuitee
I
IVETTE • solo_traveller • pr
10
Affordable, everything you need + cute
Pros:

It was cute, simple, affordable, everything you need. Staff was so amazing and kind and helpful.

2025-09-14 • via Nuitee