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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Garden
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Breakfast in the room
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Massage services
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Spa/wellness center
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Currency exchange
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Non-smoking throughout
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Private parking
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Outdoor pool
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Daily housekeeping
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Airport shuttle (additional charge)
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Parking garage
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Shuttle service (additional charge)
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Beachfront
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Minimarket on site
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Wheelchair accessible
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Snack bar
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Vending machine - drinks
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Vending machine - snacks
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Sun umbrellas
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Coffee Shop on site
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Fruits
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Outdoor fireplace
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Shallow end
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Beach
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Themed dinner nights
Review Highlights
Categories
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Property Description
Beachfront Paradise in Boca del Rio
Luxurious Accommodations: Enjoy air-conditioned rooms with tiled floors, some boasting breathtaking sea views.
Dining with a View: Indulge in international cuisine at the hotel's restaurant while taking in stunning ocean views.
Fun for Everyone: With a children's swimming pool, ocean-front pool, internet access, and a gift shop, there's something for every guest at Hilton Garden Inn Veracruz Boca del Rio.
Experience the perfect blend of relaxation and excitement - book your stay now!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Que deberían de poner letreros de pasar o no pasar, a las 8 de la mañana, el personal de mantenimiento, solo dijo "buenos días" estando afuera y procedió a abrir la puerta sin preguntar si podía hacerlo o no
Everything was very dirty, and my air conditioner wasn't working properly—it was leaking water into the room. The towels were older than I am, and the pool water was green. Housekeeping consisted only of making the beds and changing the towels; while the customer service was good, the place is in desperate need of maintenance.
Good location service Rent the cars Service tourism Select
Obsolutamente nada
Al llegar a la habitación estaba inundada del aire acondicionado llegue a las 5pm. Y 5 veces se le tuvo que recordar para que subieran a limpiar y su solución solo fue poner toallas a las 10pm. Nos tuvieron que cambiar de habitación despues de las 10pm y a las 12pm nos estaban marcando para abandonar la habitación, cuando tardaron 5 horas en solucionar los problemas de la habitación.
La alberca súper sucia y la agua super turbia. No nos metimos por lo mismo.
No habia agua caliente, xq se descompuso la caldera.
Todos los cuartos estan en deterioro absoluto, no es la calidad de hotel que esperas y no pagas tan caro para que pasen todas estas cosas, es más no parece un Hilton.
También la chica de la limpieza, en la habitación de a lado limpiando con la música súper fuertey cantando, ya estábamos despiertos pero si no fuera asi Y ese dia me quisiera despertar tarde ya me espanto mi sueño.
Un lugar excelente para quedarse en la mejor zona de Veracruz y Boca del Rio, con una vista excelente y una playa tranquila y limpia. Recomendable para visitar en familia. El personal es amable y servicial. Cercano a puntos de interés, restaurantes, plazas, otras playas, etc.
Ubicación
El trato de un empleado de recepción.
La habitación limpia y comoda
Que no estuvo incluido el desayuno
Faltan más sombrillas de sol
No hubo personal que recibiera mi auto
Location
Bad service the door not open,and not let you go inside the room before 3pm is to late, after you travel long Way,I not recommend
la alberca y lo comoda de la cama
que me salio una cucaracha enorme en la habitacion
Ubicacion en la playa
el acceso a la piscina
La zona húmeda de piscina y playa
El olor a humedad en la habitación.
La ubicación
Las instalaciones muy ruidosas
La amabilidad del personal, principalmente quien recibe los autos en el día
Que no hubo silla de ducha y me proporcionaron una silla de aluminio incomoda, avise en la reserva que la requería
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