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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Garden
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Breakfast in the room
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Massage services
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Spa/wellness center
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Currency exchange
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Non-smoking throughout
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Private parking
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Outdoor pool
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Daily housekeeping
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Airport shuttle (additional charge)
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Parking garage
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Shuttle service (additional charge)
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Beachfront
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Minimarket on site
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Wheelchair accessible
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Snack bar
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Vending machine - drinks
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Vending machine - snacks
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Sun umbrellas
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Coffee Shop on site
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Fruits
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Outdoor fireplace
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Shallow end
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Beach
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Themed dinner nights
Review Highlights
Categories
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Property Description
Beachfront Paradise in Boca del Rio
Luxurious Accommodations: Enjoy air-conditioned rooms with tiled floors, some boasting breathtaking sea views.
Dining with a View: Indulge in international cuisine at the hotel's restaurant while taking in stunning ocean views.
Fun for Everyone: With a children's swimming pool, ocean-front pool, internet access, and a gift shop, there's something for every guest at Hilton Garden Inn Veracruz Boca del Rio.
Experience the perfect blend of relaxation and excitement - book your stay now!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children from 1 year old to 3 years old stay for free when using an available cot.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Guest Reviews
Location
Bad service the door not open,and not let you go inside the room before 3pm is to late, after you travel long Way,I not recommend
La habitación limpia y comoda
Que no estuvo incluido el desayuno
Faltan más sombrillas de sol
No hubo personal que recibiera mi auto
la alberca y lo comoda de la cama
que me salio una cucaracha enorme en la habitacion
Ubicacion en la playa
el acceso a la piscina
La zona húmeda de piscina y playa
El olor a humedad en la habitación.
La ubicación
Las instalaciones muy ruidosas
La amabilidad del personal, principalmente quien recibe los autos en el día
Que no hubo silla de ducha y me proporcionaron una silla de aluminio incomoda, avise en la reserva que la requería
Instalaciones y restaurante
Que todo el fin de semana había eventos en el jardín y eso quita privacidad a la hora de estar en las albercas. Muy poca presión en las regaderas y en el WC. Estacionamiento muy pequeño.
Atención del personal
Cuartos y aire acondicionado y horarios del bar y albercas
Muy bueno el desayuno
Definitivamente la ubicación
El hotel es viejo, tiene muchos puntos en contra, sinceramente no volvería a hospedarme aquí;
1. El aire acondicionado es bastante ruidoso y justo en la noche es difícil poder dormir
2. En la regadera la presión del agua es intermitente, no puedes darte una ducha fluida
3. En el baño de la alberca, a mi hermana y a mi nos dio toques el interruptor del baño
4. Solicitamos una toalla para la habitación en más de una ocasión, porque éramos 3 personas y siempre tardaban muchísimo o de plano no la llevaban
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