The Hotel Beyaz Saray & Spa - Special Category

Hotels
8.2 (1478 reviews)
Yeniceriler Cad. No:77 Beyazit , Istanbul , tr

Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor cleanliness
Inconsistent food quality

Categories

Cleanliness
6.91
Reported issues with dirty bathrooms and poor room maintenance.
Service
9.38
Staff received positive mentions for their friendliness and attentiveness.
Location
9.42
Location is highlighted as perfect with easy access to major attractions.
Room Quality
7.37
Rooms have issues such as poor ventilation and loud noises from the mosque.
Amenities
7.9
Amenities received mixed reviews; some essential items missing in the room.
Value for Money
8.36
Generally felt the price was reasonable though some services fell short.
Food and Beverage
7.41
Breakfast quality was reported as inconsistent and lacking in variety.
Overall Experience
8.88
Despite the criticisms, the overall experience was deemed good.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:09

Property Description

Luxury Accommodation

Indulge in contemporary rooms filled with natural light and equipped with free WiFi and plasma TVs at The Hotel Beyaz Saray.

Relaxation and Wellness

Unwind at the on-site luxury spa with a rejuvenating Turkish bath, sauna, and massage treatments.

Convenient Location

Located in Istanbul’s center, a short stroll from the Grand Bazaar, The Hotel Beyaz Saray offers easy access to local excursions and major airports.

Experience luxury, relaxation, and convenience all in one place at The Hotel Beyaz Saray - Special Category.

Important information:

Guests are kindly requested to show the credit card used for reservation upon check-in.

Please note that the name of the guest needs to correspond with the name on the credit card when booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for € 90 per person per night when using an existing bed.
    People no matter the age stay for € 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1478 reviews
Cleanliness: 6.91
Service: 9.38
Location: 9.42
Room Quality: 7.37
Amenities: 7.9
Value for Money: 8.36
Food and Beverage: 7.41
Overall Experience: 8.88
O
Oriana couple fr
8
2026-02-14 via Nuitee
I
ilknur family_with_children tr
10
2026-02-14 via Nuitee
J
Julie family_with_children fr
9
2026-02-14 via Nuitee
T
Torsten Scheithauer family_with_children de
10
Pros:

Super Lage und toller Ausblick. Ein großzügiges Frühstücksbuffet und durchgehend sehr freundliches Personal. Wenn wir wieder nach Istanbul reisen, ist das Hotel unsere erste Wahl.

Cons:

Die Bilder von den Speisen im Restaurant sind sicherlich nicht in dem Restaurant aufgenommen worden, wir haben das Restaurant deshalb nicht ausprobiert.

2026-02-14 via Nuitee
H
Hegera family_with_children fr
8
Pros:

La propreté et le calme

Cons:

Les horaires de l'espace spa piscine uniquement de 14h à 19h. Le petit déjeuner pas assez de choix en sucré. Le départ tardif n'est pas respecté

2026-02-14 via Nuitee
A
Albert extended_group be
10
Pros:

Top séjour très bien placé bien propre est luxueux

2026-02-14 via Nuitee
G
Gladson extended_group gb
10
2026-02-13 via Nuitee
N
NadaELHADDAD family_with_children be
1
2026-02-13 via Nuitee
M
MUTEB extended_group sa
10
2026-02-12 via Nuitee
E
Elizaveta family_with_children pl
8
Pros:

Location is amazing, you can get to all main attractions in 30 minutes walking range. Beds are comfortable and rooms are clean.

Cons:

Room is very small, TV is very quiet and it's difficult to breath in Atrium rooms because air flows are limited. As well before the trip we asked if they provide you with bathrobes, they answered yes, but it appears that they don't

2026-02-11 via Nuitee
F
Fatiha couple fr
7
ça va dans l ensemble j y retourne pour la 2 fois
Pros:

l emplacement

Cons:

l accueil

2026-02-11 via Nuitee
N
Nazia couple gb
7
Good location, expensive do what it is
Pros:

Location, spa, food

Cons:

Small spa, some staff were rude. Breakfast was basic

2026-02-10 via Nuitee
A
Albert extended_group al
10
2026-02-09 via Nuitee
M
Milán family_with_children hu
4
The staff is absolutely not friendly. Not helpful. As a wellness hotel, one room came with a bathrob
Pros:

The location. The staff in the wellness area was excellent.

Cons:

The staff is absolutely not friendly. Not helpful. As a wellness hotel, one room came with a bathrobe, we didn't get one in the other room, they said it didn't, which is a lie. It would have.
No cleanliness!
The breakfast is plentiful, but it's really bad, the service is very rude.

2026-02-09 via Nuitee
A
andrea eros couple it
8
2026-02-09 via Nuitee
L
Lison family_with_children fr
6
Hôtel bien situé mais personnel assez spécial à la réception, les poubelle n’on pas était changé pendant au moin 2 jours
Pros:

L’hôtel est bien placé, le personnel du petit déjeuner est très gentil et souriant en revanche à l’accueil il ne sont pas très serviable de plus il attendent un pourvoir or cela fait 30 min que nous venions d’arriver tout ça car il nous a aider à monter une poussette, pas de room service coupure d’électricité 2x et d’eau 1x en revanche le hall et très propre et sent bon quand on rentre, nous avons eu une très belle vue et le lit bébé a était installé sans supplément!

2026-02-09 via Nuitee
J
Jenna couple fr
5
hôtel très très bien situé, mais spa et petit déjeuner très moyen.
Pros:

localisation

Cons:

le spa était rempli impossible d'y aller, trop de monde, tout petit,...
Petit déjeuner très moyen...

2026-02-08 via Nuitee
M
Mujedin extended_group mk
10
2026-01-31 via Nuitee
Z
Zhaxylyk couple kz
8
2026-01-31 via Nuitee
A
Atilla extended_group de
9
2026-01-30 via Nuitee