Hotel Village

Hotels
7.1 (2644 reviews)
Steindamm 4 , Hamburg , de

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
Soundproof rooms
Packed lunches
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Interesting ambiance
Cons:
Cleanliness issues
Unsafe area
Room maintenance defects

Categories

Cleanliness
5.85
Multiple reviews mention cleanliness issues, specifically stating rooms and bathrooms were not clean.
Service
8.35
Several reviews noted friendly staff, although there were exceptions in some.
Location
6.85
Location described as central but unsafe, with concerns about nearby homelessness.
Room Quality
6.85
Comments about room defects and issues, such as broken TV and poor maintenance.
Amenities
6.35
Limited mentioned amenities, along with concerns about the lack of an elevator.
Value for Money
7.35
Value rated as acceptable given the price, aligning with basic expectations.
Food and Beverage
7.85
Breakfast received positive reviews but could use more variety.
Overall Experience
7.35
General experience mixed with positive memories but overshadowed by location and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:02

Property Description

Modern Rooms with Free Wi-Fi
Experience comfort and convenience in the heart of Hamburg at our 3-star hotel. Our modern rooms are equipped with cable TV, free Wi-Fi, and unique features like bed canopies and mirrored ceilings.

Delicious Breakfast Until Late
Start your day right with a delicious breakfast served until late every day. Whether you're an early riser or prefer to sleep in, our breakfast from 07:30 to 11:00 has something for everyone.

Convenient Location and 24-Hour Reception
Located near the main railway station in St. Georg, Hotel Village offers easy access to transportation. Our 24-hour reception ensures that you can always get assistance whenever you need it.

Book now to experience the perfect blend of comfort and convenience at Hotel Village in Hamburg.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.1
Based on 2644 reviews
Cleanliness: 5.85
Service: 8.35
Location: 6.85
Room Quality: 6.85
Amenities: 6.35
Value for Money: 7.35
Food and Beverage: 7.85
Overall Experience: 7.35
S
Summer • family_with_children • us
1
2026-03-28 • via Nuitee
E
E • solo_traveller • gb
7
Great.
Pros:

Friendly staff, nice breakfast, good facilities.

Cons:

The stairs.

2026-03-27 • via Nuitee
A
Anne • couple • nl
5
Het was een bijzondere ervaring
Pros:

Het personeel was vriendelijk en het bed lag lekker

Cons:

Het hele hotel stonk naar sigaretten rook, de douche werkte niet goed en het theewater smaakte naar koffie

2026-03-27 • via Nuitee
T
Thomas • family_with_children • de
8
Pros:

Aufregendes Ambiente , mal was anderes als ein normales Hotelzimmer,alles sauber und ordentlich

Cons:

Duschvorhang finde ich ein bisschen unangemessen und der Wasserhahn am Waschbecken war lose sowas muss der Putzkraft doch auffallen.......

2026-03-27 • via Nuitee
N
Nataliia • couple • ua
10
2026-03-26 • via Nuitee
P
P-rick H-mann • solo_traveller • de
9
Sauberes Zimmer, super Lage
Pros:

Es war sauber und zentral

Cons:

Lautstärke draußen, Toilette und Dusche ein Stockwerk tiefer

2026-03-25 • via Nuitee
G
Gerry • extended_group • nl
8
Prachtige stad, fantastische muziek voorstellingen. Komen graag terug
Pros:

Prima locatie in een armer deel van de stad. Het voelde absoluut niet onveilig.
Ik kreeg snel een antwoord op mijn vraag over parkeermogelijkheid, heel fijn.

Cons:

We hadden een heerlijke en schone kamer met een dakterras, maar zonder lift is de vijfde verdieping best een eind omhoog...

2026-03-25 • via Nuitee
K
Kay Schiller • family_with_children • de
6
2026-03-25 • via Nuitee
M
Martina • solo_traveller • de
9
immer wieder ein schönes Erlebnis im Village!
Pros:

Top Früstück!! Alles so liebevoll gemacht.
Mega nettes Personal! Tolles Ambiente im Hotel.

Cons:

Das Wasser staute sich etwas im Waschbecken. Der Abfluss war wohl etwas verstopft. Für mich aber kein großes Problem.

2026-03-25 • via Nuitee
B
Beate • family_with_children • de
7
Pros:

Die Nähe zum Bahnhof war genial.
Das Personal total nett und zuvorkommend.

Cons:

Das Badausstattung ist in die Jahre gekommen.

2026-03-25 • via Nuitee
A
Alexander • family_with_children • de
8
Pros:

sehr freundliches und aufmerksames personal

Cons:

./.

2026-03-25 • via Nuitee
L
Lecki • family_with_children • de
9
Pros:

Das Ambiente ist einmalig. Top Lage zum Hauptbahnhof. Essen, Trinken Einkaufsmöglichkeiten in unmittelbarer Nähe

Cons:

Zur Straßenseite hin war es die Nacht doch recht laut.

2026-03-25 • via Nuitee
A
Adrian • couple • pl
8
2026-03-24 • via Nuitee
A
Albert • couple • de
7
Pros:

Freundliches Personal

Cons:

ich habe ein Zimmer für zwei Personen gebucht, aber wir haben zu dritt übernachtet: meine Frau, ich und eine Kakerlake.

2026-03-23 • via Nuitee
C
chibaya mudharara • solo_traveller • de
5
Pros:

The breakfast was good

Cons:

Shared bathroom,you walk out of your room to a smelly toilet and a small shower.it was not stated on the notes on booking.i feel misrepresented

2026-03-23 • via Nuitee
M
Manfred • couple • at
8
komme gerne wieder ...
Pros:

Top zentrale Lage am Bahnhof (ist jedoch nicht das sauberste Viertel von Hamburg); rustikale und gemütliche Ausstattung; sehr freundliches und bemühtes Personal

Cons:

kleine, optische Instandhaltungsarbeiten wären einmal angebracht ...

2026-03-23 • via Nuitee
E
Erik • couple • de
7
Pros:

Die Lage, das Preis-Leistungsverhältnis und das Personal war durchweg positiv.

Cons:

Die Dusche in unserem Zimmer hatte einen kleinen Defekt.

2026-03-22 • via Nuitee
M
Monica • family_with_children • se
8
Pros:

Ett mycket charmigt o kitschigt litet hotell. Dock ingen hiss, sega trappor. Osäker utemiljö pga drogmissbrukare men väldigt centralt vid Hauptbahnhof. Underbar frukost.

Cons:

Trapporna. Dålig sängbordsbelysning. Utemiljön längs Steindamm.

2026-03-21 • via Nuitee
A
Annette • family_with_children • dk
7
2026-03-21 • via Nuitee
C
Christina • family_with_children • de
7
2026-03-20 • via Nuitee