Hotel Village

Hotels
7.1 (2583 reviews)
Steindamm 4 , Hamburg , de

Children allowed

Facilities

Non-smoking rooms
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
Soundproof rooms
Packed lunches
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Interesting ambiance
Cons:
Cleanliness issues
Unsafe area
Room maintenance defects

Categories

Cleanliness
5.85
Multiple reviews mention cleanliness issues, specifically stating rooms and bathrooms were not clean.
Service
8.35
Several reviews noted friendly staff, although there were exceptions in some.
Location
6.85
Location described as central but unsafe, with concerns about nearby homelessness.
Room Quality
6.85
Comments about room defects and issues, such as broken TV and poor maintenance.
Amenities
6.35
Limited mentioned amenities, along with concerns about the lack of an elevator.
Value for Money
7.35
Value rated as acceptable given the price, aligning with basic expectations.
Food and Beverage
7.85
Breakfast received positive reviews but could use more variety.
Overall Experience
7.35
General experience mixed with positive memories but overshadowed by location and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:02

Property Description

Modern Rooms with Free Wi-Fi
Experience comfort and convenience in the heart of Hamburg at our 3-star hotel. Our modern rooms are equipped with cable TV, free Wi-Fi, and unique features like bed canopies and mirrored ceilings.

Delicious Breakfast Until Late
Start your day right with a delicious breakfast served until late every day. Whether you're an early riser or prefer to sleep in, our breakfast from 07:30 to 11:00 has something for everyone.

Convenient Location and 24-Hour Reception
Located near the main railway station in St. Georg, Hotel Village offers easy access to transportation. Our 24-hour reception ensures that you can always get assistance whenever you need it.

Book now to experience the perfect blend of comfort and convenience at Hotel Village in Hamburg.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.1
Based on 2583 reviews
Cleanliness: 5.85
Service: 8.35
Location: 6.85
Room Quality: 6.85
Amenities: 6.35
Value for Money: 7.35
Food and Beverage: 7.85
Overall Experience: 7.35
M
Marc extended_group de
8
2026-02-14 via Nuitee
G
Gaby family_with_children de
7
Pros:

Gutes Frühstücksangebot.

Cons:

Nichts zu bemängeln

2026-02-14 via Nuitee
I
Ivonne couple de
6
Gerne wieder aber ein anderes Stockwerk!
Pros:

Die Lage in der Nähe des Hauptbahnhofes ist klasse und wir konnten schon etwas früher ins Zimmer.

Cons:

Das W-Lan im 4. Stock hat nicht funktioniert.

2026-02-13 via Nuitee
G
Gabriele family_with_children de
9
2026-02-13 via Nuitee
J
Justine couple fr
10
Magique
Pros:

La Taille des Chambres, la décoration rococo

Cons:

Rien

2026-02-12 via Nuitee
A
Alice solo_traveller gb
2
I stayed one night. It was one too many.
Pros:

I can’t think of anything good

Cons:

Mouldy and awfully claustrophobic shower
The booking didn’t inform me that I would be sharing a shower and toilet
There was a musty smell in the room and everything needs updating
The area is drug central and probably the worst street in Hamburg

2026-02-12 via Nuitee
M
Marwa solo_traveller ma
1
Ich war sehr enttäuscht von meinem Aufenthalt und würde diese Unterkunft nicht weiterempfehlen
Pros:

Leider gar nichts.

Cons:

Das Zimmer war nicht sauber und es gab einen unangenehmen Geruch. Außerdem war ich insgesamt sehr enttäuscht vom Zustand der Unterkunft.

2026-02-12 via Nuitee
B
Bahram family_with_children fr
10
2026-02-11 via Nuitee
P
Petra family_with_children de
8
Pros:

Der Empfang super freundlich und zuvorkommend.
Herrlich gemütliches Bett und ruhiges Zimmer trotz der zentralen Lage.

Cons:

Kein Safe im Zimmer, kein Aufzug.

2026-02-11 via Nuitee
F
Frank Schlimbach family_with_children de
8
2026-02-10 via Nuitee
D
Dagmar family_with_children de
10
Pros:

Wir sind schon zum 3.Mal in diesem schönen Hotel. Es ist diese herzliche, familiäre Atmosphäre, die uns sehr gut gefällt.DIe optimale Anbindung an die Innenstadt!!

2026-02-09 via Nuitee
L
Lars solo_traveller de
6
2026-02-08 via Nuitee
L
Lars solo_traveller de
7
2026-02-08 via Nuitee
F
Fuchs couple de
10
2026-01-31 via Nuitee
K
Konrad couple de
8
2026-01-31 via Nuitee
L
Luis couple py
7
Bien
Pros:

Comoda

Cons:

Limpio

2026-01-29 via Nuitee
C
Carolina solo_traveller de
8
2026-01-28 via Nuitee
K
Kück solo_traveller de
6
Pros:

Das Zimmer war für eine Nacht gut und das Bett sehr gut. Heizung gut.

Cons:

Kein Frühstück um 5 Uhr morgens

2026-01-28 via Nuitee
M
Margit couple de
7
2026-01-27 via Nuitee
S
Susanne family_with_children de
7
Pros:

Es ist ein sehr außergewöhnliches Ambiente und macht es dadurch so besonders.
Das Personal war äußerst nett. Wir haben gut geschlafen

Cons:

Die Zimmer zur Straße sind sehr laut.

2026-01-26 via Nuitee