Share this hotel
Facilities
Property facilities
-
Fitness facilities
-
Express check-out
-
Comprehensive recycling policy
-
No single-use plastic stirrers
-
Free WiFi
-
24-hour front desk
-
Luggage storage
-
Express check-in/check-out
-
Designated smoking area
-
Concierge service
-
Wheelchair accessible
-
Elevator
-
Fitness facilities
-
Conference space
-
Breakfast available (surcharge)
-
Safe-deposit box at front desk
-
Multilingual staff
-
Free newspapers in lobby
-
Express check-out
-
Wedding services
-
Express check-in
-
Tours/ticket assistance
-
Snack bar/deli
-
Free self parking
-
Housekeeping on request
-
Shopping mall on site
-
Ballroom
-
Banquet hall
-
LED light bulbs
-
Recycling
-
Visual alarms in hallways
-
Change of bed sheets (on request)
-
Stair-free path to entrance
-
Vegetarian breakfast available
-
Double-glazing on all windows
-
Energy-saving switches
-
At least 80% of all lighting comes from LEDs
-
Comprehensive food waste policy
-
Vegan menu options available
-
Vegetarian menu options available
-
Comprehensive recycling policy
-
No single-use plastic stirrers
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Discover a luxurious retreat in the heart of Qingdao at The Westin Qingdao, where comfort meets convenience.
Recreational Facilities
Indulge in relaxation with our stunning indoor pool and well-equipped fitness center, designed to enhance your wellness experience during your stay.
Dining Excellence
Savor a culinary journey at our two exquisite restaurants, including Five Sen5es, or enjoy 24-hour room service for a cozy dining option in the comfort of your room.
Convenient Amenities
With 321 beautifully appointed air-conditioned rooms featuring minibars, LCD TVs, and complimentary Wi-Fi, your comfort and connectivity are prioritized. Our business center, meeting rooms, and concierge services offer everything you need for a seamless stay.
Escape to The Westin Qingdao for an unforgettable experience—book your room now!
- No pets and no service animals are allowed at this property.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property Policies
-
Pets
Pets not allowed
-
Pets
Service animals not allowed
-
Guest type
LGBTQ friendly
-
General
Professional property host/manager
-
Sustainability Certifications
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
Location
Guest Reviews
Staff was the best of all!
The room was spotless and well-appointed, the staff was attentive and welcoming, and the amenities made my stay both relaxing and convenient. I especially appreciated the quiet atmosphere and comfortable bed—perfect for a restful night after a long day.
n/a
I love my stay in The Westin Qingdao, great location close to public transport and shopping centre, easy walk to the seaside. I lost my stuff behind and checked out this morning, Lily from the customer service called me and arrange post of my bracelet to me.
I personally think the hotel accommodation rate is of good value for the money I paid. There’s nothing I dislike so far.
Schone kamer
Niets
I had a wonderful stay at The Westin Qingdao.
The location is excellent. The hotel is right next to May Fourth Square and MixC Qingdao (Wanxiangcheng), so it was very convenient to walk around, shop, or find restaurants nearby.
Even though I am a Marriott Gold member, the hotel kindly upgraded me to a larger room. I also received a room with a view overlooking the iconic sculpture at May Fourth Square, which made the stay even more memorable. The room itself was very clean, comfortable, and well maintained.
The breakfast was outstanding. honestly one of the best hotel breakfasts I have experienced. There was a wide variety of food, the quality was excellent, and everything tasted great.
I was also given complimentary lounge access, which allowed me to enjoy afternoon tea during my stay. It was a very nice addition and made the overall experience even better.
Another convenient aspect was how easy it was to receive deliveries. Food delivery arrived quickly, and the hotel staff were also helpful in receiving packages.
Overall, this hotel offers great quality and value. I would like to thank the staff for their warm hospitality and excellent service.
Great location, excellent service.
Close to the promenade, shopping centre and metro.
Great location , staff is friendly and helpful
Rooms are clean
Nothing, everything was great for me
BACKGROUND:
I specifically upgraded to the Executive Floor for our wedding anniversary celebration based on your website's assurance that:
1. Rooms on the executive floor were newly renovated
2. Executive Lounge access with premium amenities would be provided
3. This would meet Westin brand standards for a special occasion
The reality fell drastically short of these promises and Marriott Bonvoy standards.
CRITICAL SERVICE FAILURES:
1. MISREPRESENTATION OF ROOM CONDITION
I was explicitly told the Executive Floor rooms were "newly renovated." The room I received was extremely outdated and in no way reflected the renovation status promised during the upsell.
2. EXECUTIVE LOUNGE - UNACCEPTABLE STANDARDS
No breakfast service: The lounge opened at 12pm, unlike standard executive lounges across Marriott properties which serve breakfast
Inadequate supplies: The lounge ran out of wine glasses. When I attempted to use a champagne flute instead, it was visibly cracked, forcing me to drink red wine from a paper cup
This is completely unacceptable for a property charging premium rates for executive floor access
3. FOOD QUALITY & SAFETY CONCERNS
Breakfast area: Extremely disorganized and overcrowded, resembling "a zoo" rather than a premium hotel dining experience
Cross-contamination risk: Same tongs were used for both raw and cooked items - a serious food safety violation
Temperature control failure: Most items were not properly heated
Overall quality: Food quality was significantly below Westin standards
Room service failure: Club sandwich delivered on Jan 3rd was completely unacceptable [Photo attached]
4. FACILITY INFORMATION FAILURES
Unable to locate the Westin Heavenly Spa despite multiple inquiries
Gym staff provided incorrect directions
Lack of proper signage and staff knowledge of basic hotel facilities
5. STAFFING & COMMUNICATION DEFICIENCIES
Severe lack of English-speaking staff for an international luxury brand
Management was notably absent and unavailable throughout our stay
Unable to escalate concerns in real-time due to language barriers and management accessibility
所在場所
6Fにある中華レストラン
クソみたいに不味かった
Great location. Very clean. Staff is very friendly.
Nothing. Everything was great.
Location & Service
Nil
Excelente location
No English staff
Huge room for a very affordable and reasonable price with impeccable location, right next to subway exit E and walking distance to huge shopping mall.
Food delivery can be sent directly to your room by robot with a phone call to the front desk.
Amenities were refilled each day including bath salt and bottled waters as well.
Bed is gigantic and comfortable.
The water pressure for shower is very weak.
Hotel phone inside the room is confusing and difficult to use, had to use the phone on the office desk instead.
Your guide to the flawless travel experience
Popular Countries
Get our app
