Embassy Suites by Hilton Santo Domingo

Hotels
•
Hilton Worldwide
9.2 (227 reviews)
Ave. Tiradentes #32, Corner of Gustavo Mejia, Santo Domingo, 10119 , Santo Domingo , DO
809-68-50001

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Facilities

Free breakfast
Meeting rooms
Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Elevator
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Delicious food
Comfortable rooms
Cons:
Cleanliness issues
Charges for room upgrades

Categories

Cleanliness
8.1
Some reviews indicated cleanliness issues, particularly with stained rugs and water damage.
Service
9.98
Overall, the service was praised as exceptional, with many guests highlighting the friendliness and helpfulness of the staff.
Location
9.61
The hotel is located in a convenient neighborhood with good access to shopping and dining options.
Room Quality
9.06
Rooms were generally described as clean, comfortable, with good views, although some concerns about crew's perception.
Amenities
9.09
Amenities were mentioned positively, with excellent food options and additional facilities like a pool.
Value for Money
8.55
Good pricing mentioned, though concerns about charges for room upgrades affected perception.
Food and Beverage
9.6
Food received high praise, particularly the breakfast and overall dining experience.
Overall Experience
9.57
Most reviews reflected a strong overall experience, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:44

Property Description

Experience luxury and comfort at our premier hotel in the heart of Santo Domingo, offering an unparalleled stay that combines relaxation with modern amenities.

Recreational Facilities
Unwind by our outdoor pool, energize at our 24-hour fitness center, or explore the city with our bicycle rentals. Enjoy daily complimentary receptions, making it easy to connect with fellow travelers.

Dining Options
Savor delectable cuisine in our on-site restaurant or enjoy room service during designated hours. Don’t miss our generous buffet breakfast available throughout the week, setting you up for a day of adventure.

Spacious Guestrooms
Our 180 guestrooms feature kitchenettes, premium 37-inch flat-screen TVs, and iPod docking stations for your entertainment. Complimentary Wi-Fi, laptop-compatible safes, and modern conveniences ensure you feel right at home.

Book your unforgettable stay at Embassy Suites by Hilton Santo Domingo today!

Important information:

  • Pool access available from 7:00 AM to 9:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Free in-room WiFi has a 3-device limit.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDQ

Property Policies

  • Pets

    Pets not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

9.2
Based on 227 reviews
Cleanliness: 8.1
Service: 9.98
Location: 9.61
Room Quality: 9.06
Amenities: 9.09
Value for Money: 8.55
Food and Beverage: 9.6
Overall Experience: 9.57
T
Torres Perez • solo_traveller • pr
10
Pros:

El personal su atencion la limpiesa de verdad que es tremendo hotel

Cons:

Nada todo estaba perfecto y bello

2026-07-17 • via Nuitee
L
Leticia • couple • do
10
2026-07-15 • via Nuitee
A
Ana • couple • do
10
2026-07-12 • via Nuitee
J
Jonathan • family_with_children • ca
9
2026-07-09 • via Nuitee
M
Mendoza • solo_traveller • cr
10
2026-07-06 • via Nuitee
M
muzzioli • family_with_children • it
5
Mi aspettavo di piu
Cons:

Eravamo in 8, abbiamo prenotato due camere da 4 ma quando siamo arrivati le camere erano allestite per 2, non avevano pronto il secondo letto, gli asciugamani e i cuscini, quando abbiamo chiamato in reception (erano le 21 e viaggiavamo con bambini) ci hanno risposto che lo dovevamo dire noi se volevamo il secondo letto(?!) e che se era proprio necessario sarebbero venuti subito… “proprio necessario ??”
Really??

2026-07-06 • via Nuitee
P
Paola • solo_traveller • it
6
2026-07-04 • via Nuitee
P
Pablo • couple • do
10
2026-07-02 • via Nuitee
L
Luis • solo_traveller • do
9
Pros:

big room with great commodities.
varied breakfast, continental and dominican, delicious.

Cons:

parking was a bit confusing but understandable.

2026-07-02 • via Nuitee
M
Mynor • family_with_children • gt
10
2026-06-30 • via Nuitee
E
Elizahoyos • solo_traveller • co
10
2026-06-26 • via Nuitee
A
Alanny • family_with_children • us
10
Pros:

Excellent

2026-06-14 • via Nuitee
E
Emmanuel Patrice • solo_traveller • gp
6
Correct
Pros:

Le petit déjeuner et la localisation et la restauration

Cons:

La barrière de la langue l’espagnol est pratiqué hors en recevant des touristes et hommes d’affaires l’anglais serait le minimum

2026-06-08 • via Nuitee
P
Perez • family_with_children • do
9
2026-06-05 • via Nuitee
B
boutique • family_with_children • do
4
Cons:

The hotel keeps debiting my card even in 4 days I left the hotel. This hotel is not a safe place to use your debit or credit card

2026-06-04 • via Nuitee
L
LETICIA • extended_group • do
9
2026-06-01 • via Nuitee
F
Fabio • solo_traveller • br
10
Excelente hotel
2026-05-31 • via Nuitee
W
WILLIAMS • couple • es
10
2026-05-30 • via Nuitee
E
Erika • solo_traveller • do
10
2026-05-29 • via Nuitee
L
Luis • couple • do
8
Buena experiencia
Pros:

Buena ubicación , parqueo accesible

Cons:

Es difícil orientarse en el uso de los espacios

2026-05-28 • via Nuitee