Courtyard by Marriott Buffalo Downtown/Canalside

Hotels
Courtyard by Marriott
8.8 (449 reviews)
One Canalside, 125 Main Street , Buffalo , us

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
High parking fees
Inconsistent breakfast service

Categories

Cleanliness
8.38
Some guests reported issues with room cleanliness and pool maintenance.
Service
9.85
Guests appreciated the friendly and helpful staff, particularly at check-in and during their stay.
Location
9.89
Positive feedback on the hotel's central location relative to venues and attractions.
Room Quality
8.84
Rooms were noted as spacious, although several issues were reported with facilities.
Amenities
7.87
Some amenities like the pool and breakfast service received negative remarks.
Value for Money
8.83
Mixed feelings on pricing, particularly due to extra charges for parking and breakfast.
Food and Beverage
7.38
Breakfast service issues were highlighted, diminishing the overall rating.
Overall Experience
9.35
General satisfaction with the stay despite a few specific concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:17

Property Description

Modern Amenities and Comfortable Rooms
Enjoy the convenience of a microwave, refrigerator, and a smart TV in each air-conditioned room at Courtyard by Marriott Buffalo Downtown/Canalside. Relax in the seating area and make use of the en suite bathroom with complimentary toiletries.

On-Site Dining and Leisure Facilities
Indulge in delicious meals at the hotel's restaurant and unwind with a drink at the bar. Stay connected with free WiFi, take a dip in the indoor pool, or keep up with your fitness routine at the on-site gym.

Prime Location and Nearby Attractions
With Canalside just 1 km away, explore the vibrant surroundings easily. Venture to Niagara Falls or visit the Buffalo Zoo, both a short distance from the hotel.

Book your stay at Courtyard by Marriott Buffalo Downtown/Canalside for a perfect blend of comfort, convenience, and entertainment.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BUF

Location

Guest Reviews

8.8
Based on 449 reviews
Cleanliness: 8.38
Service: 9.85
Location: 9.89
Room Quality: 8.84
Amenities: 7.87
Value for Money: 8.83
Food and Beverage: 7.38
Overall Experience: 9.35
C
CHI-ERH solo_traveller us
8
2026-08-08 via Nuitee
K
Kathy solo_traveller us
8
Cons:

Perfume smell in the hallway

2026-08-07 via Nuitee
R
Rich couple us
10
2026-08-05 via Nuitee
H
Hung couple tw
8
Pros:

The room is clean and spacious. The location is next to the highway.

Cons:

The staff did not offer me breakfast at the first time. After I told her I booked the hotel including breakfast, she gave me 15-dollar vouchers for lobby coffee shop. If I can re-do this again, I wouldn't pay for hotel breakfast.
This is my first time staying in this area. As an international tourist, I was surprised to learn that nothing was really going on nearby. so if i can re-do this trip, I may book a hotel near American Falls...

2026-08-02 via Nuitee
M
Moreno Cerutti solo_traveller it
10
2026-07-24 via Nuitee
M
Matt family_with_children us
9
2026-07-06 via Nuitee
C
Castille couple us
10
2026-06-30 via Nuitee
K
Karen couple us
10
We went to Buffalo for the Journey concert and we had a great time while we were there.
Pros:

Close to everything we wanted to do, easy parking.

2026-06-12 via Nuitee
S
Stephanie solo_traveller us
9
Nice short stay
Pros:

Great location!

Cons:

Couldn't get the air conditioner to work

2026-05-18 via Nuitee
R
Rares-Andrei couple ro
9
Excellent location, modern and spacious rooms, and very friendly staff made this a very enjoyable stay overall.
Pros:

We had a very pleasant stay at Courtyard by Marriott Buffalo Downtown/Canalside. We really liked the location of the hotel, which is convenient for exploring the area, as well as the fact that it offers onsite parking (even if it is not free).

The rooms were spacious, modern, and clean, and overall the hotel has a modern feel. The staff was always friendly and helpful, which made the stay even more enjoyable.

Cons:

As small downsides, the shower only had the fixed ceiling-mounted shower head without a movable option, and the WiFi quality was rather poor at times (although this seems to be common in many US hotels).

2026-05-13 via Nuitee
C
Chuchmuch couple ca
9
2026-05-10 via Nuitee
M
mdditt2000 Business Campbell, California
6
Works for a few days.
Pros:

Honestly, I didn't do my homework on Marriott hotels in the downtown Buffalo area. However, after checking in, I noticed a large Marriott nearby. Courtyard is my least favorite hotel in the group, but since my colleagues chose it, I made the reservation. Here is why I rated it a 3:

1. No option to pick points or get a breakfast food & beverage credit. The points option was selected for my stay. Honestly, 1000 points is completely useless. I would have preferred a coffee.
2. Couldn't connect to the Wi-Fi in the room and had to go downstairs to the lobby. Not a big deal since I was only staying two nights.
3. The room was super clean and comfy, but the bed had seen a lot of stays.

That said, the staff was very nice. Shout out to Joanne, Assistant GM, for the nice e-mail response to my concerns.

By the way, the restaurant at the Marriott across the street is famous. Their seafood pasta was incredible. Next time, I would stay at the Marriott.

2026-05-08 via Tripadvisor
K
Kassandra couple us
8
Pros:

Location

2026-05-08 via Nuitee
S
sarahsV100UO Business
10
Jeff!!
Pros:

Jeff, the bartender was an absolute gem. He made one of the best espresso martinis I’ve ever had. His service was superb.

2026-05-07 via Tripadvisor
L
lisa extended_group ca
8
2026-05-02 via Nuitee
J
Josh couple us
7
Arrived at 3am. Couldn’t find reservation but gave us a free night when they discovered the mistake
Pros:

Comfortable

Cons:

Parking, late night front desk

2026-04-21 via Nuitee
R
Romeo couple ch
7
Pros:

-Lage
-Spa
-Fitness
-grosse Zimmer

Cons:

Frühstück

2026-04-07 via Nuitee
T
Tara family_with_children us
3
I won’t ever be going back
Cons:

First off it was way too expensive for a small 1 bed room, we also had to pay for parking there wasn’t a continental breakfast and the TV didn’t work. Lastly there was someone above us that was pounding on the floor for almost 2hrs. I called the front desk and nothing ever happened. I will not be staying at your hotel ever again.

2026-03-28 via Nuitee
L
Lakisha family_with_children us
10
Almost all the staff was amazing with the exception of one male staff.
Pros:

It was very close to venue

Cons:

Had to pay for parking

2026-03-24 via Nuitee
T
Tim extended_group ca
8
Friendly staff, clean and great location.
Pros:

Great location, to the arena, subway/train, naval museum and ball park.

Cons:

Nothing

2026-03-23 via Nuitee