Hotel Savaro

Hotels
Independent
6.6 (20 reviews)
Calle Vicente Guerrero No. 73, Col. Centro, Zihuatanejo, GRO, 76808 , Zihuatanejo , MX

Facilities

Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Wheelchair accessible
Elevator
Smoke-free property
Wheelchair accessible parking
Free self parking
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location for landmarks and beaches
Cons:
Mixed reviews on cleanliness
Limited amenities with closed restaurant and bar

Categories

Cleanliness
6
Mixed reviews on cleanliness, with some guests mentioning issues related to dated showers and restrooms.
Service
7.5
Friendly and helpful staff despite some language challenges. However, some guests noted lack of attention at night.
Location
8.3
Convenient location near key landmarks, beaches, and restaurants with a quiet street ambiance.
Room Quality
7
Comfortable rooms, but some maintenance issues noted. Balcony and pool area chairs could be more comfortable.
Amenities
7
Mixed reviews on amenities, with mention of closed hotel restaurant and bar not updated on the website.
Value for Money
7.5
Varied opinions on pricing, with some guests feeling it was reasonable given the location while others found it high for the services offered.
Food and Beverage
7.3
Good feedback on breakfast and restaurant services, but some guests wished for more variety.
Overall Experience
7.6
Most guests had a positive overall experience, enjoying the convenient location and quiet ambiance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-03 03:10

Property Description

Nestled in the heart of Zihuatanejo, Hotel Savaro is your haven for relaxation and adventure.

Recreational Delights: Immerse yourself in our stunning outdoor pool or unwind on the terrace surrounded by lush gardens, the perfect backdrop for a leisurely afternoon.

Culinary Experience: Savor mouthwatering Mexican cuisine at our on-site CAFETERIA ARMIDA, or enjoy a cozy coffee at our cafe. We also offer room service for those who prefer to dine in.

Comfort & Convenience: Our 22 individually furnished guest rooms are equipped with complimentary high-speed internet and cable programming. With a 24-hour front desk and free self-parking, your stay will be as seamless as it is enjoyable.

Escape to Hotel Savaro and book your ultimate getaway today!

Important information:

  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZIH

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

6.6
Based on 20 reviews
Cleanliness: 6
Service: 7.5
Location: 8.3
Room Quality: 7
Amenities: 7
Value for Money: 7.5
Food and Beverage: 7.3
Overall Experience: 7.6
E
Enrique
6
Pros:

Nunca hay agua caliente. En la noche el personal no está al pendiente para abrirte

2025-03-31 via Nuitee
E
Edgar family
10
Pros:

Me agrado que las instalaciónes cuentan con elevador y pues para mis padres qué son adultos mayores fue de mucho beneplacito

2025-03-22 via Nuitee
D
Daniel
8
Pros:

The hotel staff were friendly and helpful. We traveled from the US and there were some language challenges we had to work through. The rooms were comfortable, but the shower and restrooms are dated. The balcony and pool area chairs are not very comfortable for long stretches of time. The pool deck is a great location with a view of downtown. You are minutes from the Mercado, beaches and restaurants. The street is very quiet in the evenings. The hotel restaurant and bar were closed and that was not updated on the website.

2025-03-07 via Nuitee
L
Lourdes
8
Pros:

Me fue muy bien el clima muy agradable me gustaria que la alberca fuera grande ya que es muy pequeña y no estaba llena totalmente

2024-01-06 via Nuitee
C
Cindy family
8
Pros:

In general we really liked the hotel.

Only bad experience, we weren’t allowed any extra bed sheets to cover us at night, we used our restroom towels to cover us.

Older style hotel, with a nice staircase and elevator! Great AC and cable tv! The hotel has a nice roof top with a pleasant view and small pool. The area was kept clean and well light. A safe environment.

2023-09-23 via Nuitee
I
Ivan friends
10
Pros:

The warm welcome

2023-08-18 via Nuitee
L
luis
10
Pros:

Recomendado al 1,000% , las señoritas de recepción, Laura y eunice, hicieron de mi estadia algo muy agradable, ojala y esto lo vea gerencia para que les den mi agradecimiento

2023-04-19 via Nuitee
R
Rene
6
Renser ikke pool
Pros:

De er dårlige til at rense pool og pool er meget lille men de er flinke på hotellet

2023-02-24 via Nuitee
D
David Xicotencatl Mendez
2
Pros:

Intentaron secuestrar a mi esposo dentro del hotel, el mismo personal

2023-02-14 via Nuitee
J
Jean-Noel
8
Pros:

C’est un bel petit hôtel mais tenu dans un état déplorable: une belle piscine avec aucun entretien minimum. La terrasse du toit serait un bel endroit pour passer du temps mais tout est en état de délabrement. La chambre était très petite sans vue extérieur: une fenêtre givrée donnant sur l’escalier intérieur.
Le personnel est aimable même s’il t’oublie la dernière journée.

2023-02-03 via Nuitee
O
Omar
10
Pros:

Easy check in, great value and friendly staff.

2023-01-23 via Nuitee
R
Randall friends
8
Pros:

Very walkable area, close to lots of bars, food stalls, shopping, but far enough away that its quiet at night. Rooftop is great for hanging out too. Would stay there again if ever back in Zihua.

2022-12-05 via Nuitee
J
Juan Jose
10
Pros:

Buen servicio

2022-12-02 via Nuitee
V
Verified traveler
4
Deja mucho que desear
Pros:

el hotel esta centrico, a calles largas de la playa, de la cancha municipal, a media calle de transporte publico... lo malo es que es verdad que no hay agua,el dia que llegue pude bañarme pero los dos siguientes al despertar y querer bañarme tres gotitas salieron y eso de salir a corretear al de recepción o buscarlo por q luego no habia nadie fue un suplicio..ademas de que leyendo reseñas lei que no habia agua caliente y hable antes de llegar para saber si era verdad y me dijeron que eso era antes.. constate que cero agua y mucho menos caliente!! yo creo nadie prende el boiler ni la bomba... la tv al llegar desconfigurada y no se veia ni un canal, al pedir ayuda a recepcion tuve que esperar un buen rato a que llegara otro chico y configurara el codificador...sirve por centrico y solo para dejar las cosas por que sin agua no es muy funcional que digamos.El wifi solo sin problemas accese el 1er dia, al siguiente conectaba como hotspot y mi face trataba de conectarlo por ATT que ni tengo, mala espina me dio eso. Solo me hospedaria ahi de nuevo si no encontara lugar en otro lado. la relacion precio/calidad nada que ver, caro para las deficiencias que tiene. disculpen pero no me gusto.Se que habra a quienes si o que corran con mas suerte que yo. gracias por sus servicios.

2019-11-27 via Nuitee
V
Verified traveler partner
8
Pros:

que la regadera no servia y el control del clima no marcaba como querias el clima pero de ahi todo bien
lo unico malo del restaurant ... y la alberca pensaba que era como la del hotel de ixtapa el mas economico que hay al lado de similares me parece perfecto que este en el piso 4 nomas que le falta que este mas grande asi ni ganas dan de meterse

2019-07-30 via Nuitee
V
Verified traveler family
10
Pros:

Super bien. Comodo, limpio, economico, centrico. Excelente atención

2019-07-28 via Nuitee
P
Patricia
2
Pésimo servicio y calidad
Pros:

Muy mal servicio, te ofrecen servicio de agua caliente y no hay, su logística con el estacionamiento pésima, cada que algún huésped sale te hablan para mover el carro, así sean las 3 am, el último día tardé casi una hora para salir del hotel por la situación de los carros, había que esperar a que los movieran los dueños; de tres días, 2 no había agua para bañarse, no llevan bien el registro de sus habitaciones disponibles, nuestro tercer día, llegó alguien del hotel a las 7 am a abrirnos la puerta de la habitación xq pensaban que ya no estábamos. La “alberca” sucia, descuidada y además en una altura imposible para una persona adulta. Una pésima experiencia por un costo más alto o igual que algunos hoteles de buena calidad que están en la playa.

2019-04-23 via Nuitee
V
Verified traveler family
6
Pros:

me gusto la ubicacion de hotel, pero me agradaria mejoria en sus instalaciones y mayor limpieza

2019-04-22 via Nuitee
X
xuexiang
4
no towel, no drink water no cup, not hot water
Pros:

no towel, no drink water no cup, not hot water, no tV remote controller, big noise from cocking area ( or nearby restaurant. and big cocking smell in the morning to room.
after call the reception for towel, tell to send later but never sent.

2018-03-31 via Nuitee
L
Laura
4
Room for Improvement
Pros:

The staff were lovely, but that's one of the few good things I can say about it. The biggest problem was cleanliness. The room was OK, but all the stairs and halls beyond the lobby were gross. I also had to buy my own toilet paper twice.

2016-01-03 via Nuitee