Sunway Lost World Hotel

Hotels
•
Sunway Hotels & Resorts
8.2 (1146 reviews)
No. 2, Persiaran Lagun Sunway 1, Sunway City Ipoh , Ipoh , MY
+60 5-540 8888

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Proximity to theme park
Friendly staff
Cons:
Cleanliness issues
Limited food variety

Categories

Cleanliness
6.69
Numerous comments about odors and cleanliness issues suggest poor maintenance.
Service
9.16
Many reviews mention friendly and helpful staff, contributing positively to the service experience.
Location
9.2
The hotel is praised for its proximity to the theme park, making it a strategic location for visitors.
Room Quality
7.65
Some complaints about amenities and water pressure indicate room quality could be improved.
Amenities
8.18
Water park facilities and complimentary perks are highlights, but more variety is needed.
Value for Money
8.64
The inclusion of theme park tickets adds value, although some guests feel prices are premium.
Food and Beverage
7.19
Breakfast options are limited, and there are complaints regarding quality.
Overall Experience
8.86
Despite several issues, guests appreciate the overall experience at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:36

Property Description

Direct Access to Theme Park and Hot Springs
Enjoy classic rooms with access to the Lost World of Tambun Theme Park and complimentary use of the Lost World Hot Springs.

Scenic Views and Convenient Amenities
The air-conditioned rooms offer garden views, flat-screen TVs, and tea/coffee makers for your comfort.

Relaxation and Leisure
Unwind at the spa with an infinity pool, hot springs, and soothing massages for a rejuvenating experience.

Book now for a relaxing getaway at Lost World Hotel.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that the theme park is closed on Tuesdays, with the exception of local public holidays and local school holidays.
The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.
Please note that there would be an extra bed with additional charge for all the hotel rooms (except for Glamping and Malayana Floating Villa - no extra bed available).

**Theme park is close every Tuesday except for Malaysian School Holidays & Malaysian Public Holidays)
**Lost World Hot Springs Night Park operating hours: Daily: 6pm - 11pm
**Theme Park operating hours : Daily 11am- 6pm ,except for Public Holidays/School Holidays: 10am-6pmGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IPH

Location

Guest Reviews

8.2
Based on 1146 reviews
Cleanliness: 6.69
Service: 9.16
Location: 9.2
Room Quality: 7.65
Amenities: 8.18
Value for Money: 8.64
Food and Beverage: 7.19
Overall Experience: 8.86
R
Rubayna • family_with_children • my
10
Pros:

Everything

Cons:

Nothing

2026-09-07 • via Nuitee
T
Thasheni • family_with_children • my
5
Overall okay, wouldnt have booked if I knew the place was not as expected. Since it’s Sunway property I believe it has t
Pros:

Walking distance to Lost World Park

Cons:

Small room, congested. No internet connected tv. Window so small. No laundry or spa nearby to hotel. Not as good as the one at Sunway. Didn’t have the basic complimentary drinks inside the fridge.

2026-09-06 • via Nuitee
N
Nor Azmi • family_with_children • my
9
Pros:

Strategic location - near by the parks
Comfortable room
Delicious foods

Cons:

Need to improve the accuracy of the informations - some informations are not describe by the staffs

2026-09-06 • via Nuitee
W
Wong • family_with_children • my
6
Pros:

Location is good.

Cons:

Hotel is abit old now. For the price given is a bit too expensive.

2026-09-04 • via Nuitee
S
Sylvia Irene • family_with_children • my
9
Pros:

The room was great, spacious and the bed was really comfortable

Cons:

Everything was good, maybe can improve on the breakfast.

2026-09-04 • via Nuitee
W
Wan Rohaini • solo_traveller • my
8
2026-09-03 • via Nuitee
A
Anna • family_with_children • pl
9
2026-08-28 • via Nuitee
M
Muhd Hisyamuddin • family_with_children • my
10
Pros:

All good

Cons:

No

2026-08-26 • via Nuitee
E
ezza3773 • solo_traveller • my
8
2026-08-25 • via Nuitee
D
DANIELE • family_with_children • it
7
2026-08-24 • via Nuitee
O
Oliver Fröhlich • family_with_children • ch
7
Pros:

das frühstük buffet war im Wasserpark nur über die strasse die auswahl war riesig. als hotel gäste konnten wir den Wasserpark ab 18.00 Uhr nutzen und in der abendstimmung war das fantasisch, der wasser park bietet auch noch einen kleinen Zoo und einen Spatziergang durch eine Fantasiewelt das war sehr schön.

2026-08-20 • via Nuitee
M
Mun Hui • extended_group • my
8
Pros:

Room is suitable for family with children and very spacious.

Cons:

There 2 toilets but only 1 with shower .

2026-08-19 • via Nuitee
A
Aminath Ifasha • solo_traveller • mv
8
2026-08-18 • via Nuitee
S
Sharifah • extended_group • my
9
2026-08-17 • via Nuitee
A
Ali Al-Amani • family_with_children • my
9
2026-08-17 • via Nuitee
H
Hadini • solo_traveller • my
9
Pros:

room very comfort

Cons:

parking lot too far

2026-08-16 • via Nuitee
K
Kavitha • solo_traveller • my
4
Pros:

Near to theme park

Cons:

Water pressure low
Room card not working few times

2026-08-15 • via Nuitee
N
Nick • family_with_children • au
6
2026-08-07 • via Nuitee
N
Nur Syahirah • solo_traveller • my
10
2026-08-02 • via Nuitee
M
Mohamad • couple • my
9
2026-07-20 • via Nuitee