Hotel El Español Paseo de Montejo

Hotels
•
Kavia Hotels
7.8 (1325 reviews)
Av. Paseo De Montejo # 484 x 41 Col Centro , Mérida , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor cleanliness
Inadequate amenities

Categories

Cleanliness
6.1
Multiple reviews mention issues with cleanliness, including dirty rooms and bathrooms lacking proper sanitation.
Service
9.07
Staff were described as friendly and helpful, despite some negative remarks in a few reviews.
Location
10
The location is repeatedly noted as excellent and convenient for accessing attractions.
Room Quality
7.06
Rooms were reported as old and some issues like bad odors and maintenance problems were noted.
Amenities
7.09
Amenities described as lacking, with several guests mentioning insufficient supply of necessities.
Value for Money
8.06
Some comments suggest the hotel is acceptable for the price, but others feel it should offer more.
Food and Beverage
6.1
Several guests indicated limited food availability and inconsistent quality, impacting their experience.
Overall Experience
8.9
Mixed overall experience, with positive notes on location and service, but significant criticisms on cleanliness and maintenance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:06

Property Description

Central Location
Located in the heart of Merida, Yucatan, Hotel El Español Paseo de Montejo is the perfect base for exploring the city's vibrant shops and restaurants along Paseo de Montejo Boulevard.

Luxurious Amenities
Indulge in the hotel's outdoor pool and enjoy the convenience of free in-room WiFi. The soundproof suites with flat-screen TVs and safety deposit boxes ensure a comfortable stay.

Exceptional Services
Experience top-notch services including concierge assistance, room service, a sun terrace, and a business center. Everything you need for a relaxing and productive stay is right at your fingertips.

Book now for an unforgettable stay at Hotel El Español Paseo de Montejo and immerse yourself in the rich culture and history of Merida.

Important information:

When booking 3 rooms or more, as well as more than 3 nights, different policies and additional supplements may apply.

Please note that If you want to check in sooner or later than the stipulated time, you can make a request. The property can not guarantee the room later the 6:00 PM without the guest informing the time of arrival.

Reservations with breakfast do not include breakfast for minors who enter free, this service has an additional cost. When booking 3 rooms or more, as well as more than 3 nights, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MID

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not possible).

Location

Guest Reviews

7.8
Based on 1325 reviews
Cleanliness: 6.1
Service: 9.07
Location: 10
Room Quality: 7.06
Amenities: 7.09
Value for Money: 8.06
Food and Beverage: 6.1
Overall Experience: 8.9
T
Tello • solo_traveller • mx
9
Bien
Pros:

La ubicación

Cons:

No tiene servicio de restaurant, solo el desayuno por la mañana

2026-04-10 • via Nuitee
A
Antonio • family_with_children • mx
10
2026-04-09 • via Nuitee
J
jessica • family_with_children • mx
9
Muy bonito y cómodo
Pros:

Personal muy amable

Cons:

Que él estacionamiento estuviera fuera de las instalaciones y que no se pueda reservar

2026-04-09 • via Nuitee
R
Romero Ricardez • family_with_children • mx
9
2026-04-07 • via Nuitee
G
Grillo • family_with_children • mx
8
2026-04-06 • via Nuitee
F
FRANCISCO Martinez • family_with_children • mx
8
Pros:

La ubicación exelente el aire acondicionado la limpieza

Cons:

Agua caliente no había la tv muy pequeña se prendía cuando prendía el aire acondicionado
No tiene mininar

2026-04-05 • via Nuitee
L
Luis Miguel • family_with_children • mx
9
Pros:

La ubicación

Cons:

El estacionamiento fuera del hotel

2026-04-04 • via Nuitee
B
BERNARDO • family_with_children • mx
10
Pros:

Todo excelente

Cons:

Todo bien

2026-04-01 • via Nuitee
R
Ricardo Carrasco • couple • mx
1
Pros:

Nothing the hotel is terrible

Cons:

Everything

2026-03-31 • via Nuitee
O
Omar • family_with_children • mx
1
MUY INCOMODO
Pros:

No pude dormir por la cantidad de ruido tanto exterior como interior del hotel,, las instalaciones en pésimas condiciones se ve que tiene mucho que no se le fa mantenimiento, el estacionamiento muy pequeño ya ni alcanzamos.

Cons:

El aire acondicionado lleno de moho, que es muy dañino para la salud, el hecho de que los cuartos tengan una puerta que se comparte con otra habitación los hace sentir con poco o casa nada de privacidad ya que escuchas todo lo del cuarto de al lado.

2026-03-30 • via Nuitee
A
Adrian • couple • us
10
Pros:

Very convenient in the middle of strip paseo montejo


Veryety of cafes and restaurants near by

Cons:

Hardly hot water

2026-03-28 • via Nuitee
O
Oscar • family_with_children • mx
8
Pros:

Ubicación

Cons:

El bañó

2026-03-27 • via Nuitee
C
Cyntia • family_with_children • mx
9
2026-03-26 • via Nuitee
L
Lisbeth • couple • us
9
Overall, it was a long stay but I felt satisfied. Good location.
Pros:

The staff was cordial, respectful and provided good customer service. Special thanks to Joshua who went above and beyond accommodating diet conditions.

Cons:

Our room had a leak on the front window.

2026-03-23 • via Nuitee
J
joanna gabriela • family_with_children • mx
8
Pros:

la ubicación

2026-03-23 • via Nuitee
L
Liliana • family_with_children • mx
10
Pros:

La ubicación

Cons:

..

2026-03-19 • via Nuitee
J
José Luis • couple • mx
1
una mala experiencia.
Pros:

el desayuno

Cons:

El servicio de la recepcionista, el cuarto tenia problemas del mini Split, la TV, y era diferente a los demás, y la recepcionista no hizo nada le solicite un cambio y no lo hizo, no me volvería a quedar en ese lugar.

2026-03-17 • via Nuitee
R
Regalado • couple • mx
8
ALEGRIA
Pros:

DESAYUNOS

Cons:

BIEN

2026-03-16 • via Nuitee
R
Ricardo Carrasco • couple • mx
1
I would never stay again even if there was no other hotel
Pros:

Nothing the worst stay I ever had

Cons:

The bath was terrible
The room was terrible
Cold water
Dirt towels
Terrible experience

2026-03-14 • via Nuitee
M
María del Carmen • family_with_children • mx
7
Bonne situation géographique, mais, dommage pour le service.
Pros:

Le très gentil personnel du restaurant.
La vue sur le Palais Canton.
La gentillesse de la femme de chambre.

Cons:

Le personnel de la réception était gentil mais il ne résolvait pas nos problèmes. Il fallait demander les choses 2 ou 3 fois et á la fin on nous disait qu'ils n'avaient pas les moyens pour satisfaire nos besoins (une serviette de mains qui n'avait pas été mise dans la chambre; il n´y avait rien pour mettre les pieds après la douche et le sèche-cheveux ne marchait pas...).
Mes deux courriers sont restés sans réponse, ce qui est vraiment impardonnable. J'ai alors téléphoné. Dans la journée, mais personne n'aa répondu; le soir, une dame qui a dit s'appeler María a répondu de maniere impolie.

2026-03-14 • via Nuitee