Hotel El Español Paseo de Montejo

Hotels
•
Kavia Hotels
7.8 (1405 reviews)
Av. Paseo De Montejo # 484 x 41 Col Centro , Mérida , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor cleanliness
Inadequate amenities

Categories

Cleanliness
6.1
Multiple reviews mention issues with cleanliness, including dirty rooms and bathrooms lacking proper sanitation.
Service
9.07
Staff were described as friendly and helpful, despite some negative remarks in a few reviews.
Location
10
The location is repeatedly noted as excellent and convenient for accessing attractions.
Room Quality
7.06
Rooms were reported as old and some issues like bad odors and maintenance problems were noted.
Amenities
7.09
Amenities described as lacking, with several guests mentioning insufficient supply of necessities.
Value for Money
8.06
Some comments suggest the hotel is acceptable for the price, but others feel it should offer more.
Food and Beverage
6.1
Several guests indicated limited food availability and inconsistent quality, impacting their experience.
Overall Experience
8.9
Mixed overall experience, with positive notes on location and service, but significant criticisms on cleanliness and maintenance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:06

Property Description

Central Location
Located in the heart of Merida, Yucatan, Hotel El Español Paseo de Montejo is the perfect base for exploring the city's vibrant shops and restaurants along Paseo de Montejo Boulevard.

Luxurious Amenities
Indulge in the hotel's outdoor pool and enjoy the convenience of free in-room WiFi. The soundproof suites with flat-screen TVs and safety deposit boxes ensure a comfortable stay.

Exceptional Services
Experience top-notch services including concierge assistance, room service, a sun terrace, and a business center. Everything you need for a relaxing and productive stay is right at your fingertips.

Book now for an unforgettable stay at Hotel El Español Paseo de Montejo and immerse yourself in the rich culture and history of Merida.

Important information:

When booking 3 rooms or more, as well as more than 3 nights, different policies and additional supplements may apply.

Please note that If you want to check in sooner or later than the stipulated time, you can make a request. The property can not guarantee the room later the 6:00 PM without the guest informing the time of arrival.

Reservations with breakfast do not include breakfast for minors who enter free, this service has an additional cost. When booking 3 rooms or more, as well as more than 3 nights, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MID

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not possible).

Location

Guest Reviews

7.8
Based on 1405 reviews
Cleanliness: 6.1
Service: 9.07
Location: 10
Room Quality: 7.06
Amenities: 7.09
Value for Money: 8.06
Food and Beverage: 6.1
Overall Experience: 8.9
R
Rosario • solo_traveller • mx
9
Pros:

La ubicación

Cons:

Que se fuera la luz

2026-06-24 • via Nuitee
M
Mónica • solo_traveller • mx
8
Pros:

Ubicación
Y súper el equipo, Joshua restaurante excelente servicio

Cons:

Gimnasio pésimo

2026-06-21 • via Nuitee
L
LAURA PATRICIA • solo_traveller • mx
3
Cons:

No tienen agua ni café de cortesía la tina no funciona se sale el agua los tapones no cubren

2026-06-21 • via Nuitee
M
Mónica • solo_traveller • mx
8
Pros:

Ubicación y trato del personal, Joshua del restaurante excelente servicio.

Cons:

Gym, aparatos viejos y sin mantenimiento

2026-06-20 • via Nuitee
D
David • extended_group • us
8
2026-06-19 • via Nuitee
R
Rosario • extended_group • mx
7
Esta bien ubicado
Pros:

la ubicación

Cons:

Que aun no recibo mi factura, por ser tema laboral es importante para poder liquidar y reservar en otra oportunidad.

2026-06-19 • via Nuitee
C
Charles • solo_traveller • mx
5
2026-06-18 • via Nuitee
B
Bertinna • solo_traveller • us
5
Pros:

I liked the House keeper Ms. Mary was attentive to the room's cleanliness and was very nice and kind.

Cons:

The front desk person never told us about the parking lot the hotel has. He said we could park in front of the property. And was kind of rude he was there daily in the afternoons, I don't remember his name. He has short hair and is young. The porter was very nice and mentioned the parking lot they had is where we should park. (FYI) For 3 nights we had cold water to shower not good.

2026-06-18 • via Nuitee
D
Daniela • couple • mx
6
Justo y razonable por lo que pagas
Pros:

Ubicación

Cons:

El hotel es antiguo, las camas y almohadas no son cómodas

2026-06-13 • via Nuitee
Y
Yani • solo_traveller • mx
9
Grandiosa Ubicacion
Pros:

La ubicacion del hotel

Cons:

Los baños, siento que pudieron haber acomodado las cosas de mejor manera para hacerlo espacioso

2026-06-10 • via Nuitee
J
José Carlos • solo_traveller • mx
10
Pros:

Excelente ubicación del hotel la atención y las habitaciones estuvieron muy bien

2026-06-09 • via Nuitee
W
Wilma • family_with_children • mx
8
Necesaria y cómoda
Pros:

la ubicación del hotel es excelente para recorrer gran parte de la ciudad.

Cons:

el bufet del desayuno está caro para las pocas opciones que tienen.

2026-06-08 • via Nuitee
C
Cutz Uc • solo_traveller • mx
8
Pros:

La ubicación y el precio

2026-06-07 • via Nuitee
O
Oscar • solo_traveller • mx
10
2026-06-07 • via Nuitee
J
Julio Esquivel • solo_traveller • mx
10
2026-06-07 • via Nuitee
O
Oscar • solo_traveller • mx
10
2026-06-07 • via Nuitee
P
Pedro J • solo_traveller • us
10
Pros:

Everything went well, employees were friendly and professional, they care and respectful

Cons:

The passenger drop off area should be used to pick up or drop off guest and not as a permanent parking spot for taxi drivers waiting to see if anyone cares for a tour. Uber driver have to double park to pick up guest.

2026-06-05 • via Nuitee
A
Antonio • solo_traveller • mx
9
Pros:

La ubicación excelente

Cons:

Las almohadas tenían mal olor

2026-06-04 • via Nuitee
E
Evelyn • solo_traveller • se
4
Jag kommer inte tillbaka fläckiga lakan
Pros:

Den vänliga receptionisten var på väg att avsluta sitt skift. Jag skulle av säkerhetsskäl rekommendera att inte nämna rumsnumret på den gäst som checkade in. Det fanns en annan person som begärde information. Kunde hon avsluta med gästen som redan checkade in.

Cons:

Möblerna ser gamla ut, det finns inga bekvämligheter, inte ens de mest grundläggande sakerna som en vattenflaska. Sängarna är inte i nivå med golvet; de rör sig hela tiden.

2026-06-03 • via Nuitee
A
Aquino López • solo_traveller • mx
9
Estacionamiento
Pros:

La ubicacion

Cons:

Que el estacionamiento no este en el mismo hotel,y que no te aseguren que tengas un espacio disponible ,cuanta esta saturado los lugares ,es decir el estacionamiento esta sujeto a disponibilidad

2026-06-02 • via Nuitee