Grand Alora Hotel

Hotels
7.4 (1600 reviews)
No 888, Persiaran Bandar Baru Mergong, Lebuhraya Sultanah Bahiyah , Alor Setar , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Cleanliness issues
Old amenities
Inadequate lighting

Categories

Cleanliness
6.43
Several reviews mentioned issues with cleanliness in rooms and bathrooms.
Service
8.4
Most reviews praised the friendly and responsive staff.
Location
8.44
The hotel is well-located near shops and attractions.
Room Quality
6.89
Some guests mentioned the room lighting was poor and there were minor issues.
Amenities
6.92
Amenities showed signs of aging and needed improvement based on multiple reviews.
Value for Money
7.88
Guests felt the price was acceptable relative to the experience.
Food and Beverage
6.93
Food quality was mentioned positively, though options were sometimes limited.
Overall Experience
7.3
Guests had a balanced experience with both positive and negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:34

Property Description

Convenient Location:
Located in the heart of Alor Setar City, the hotel is situated opposite the Lotus hypermarket, offering guests easy access to shopping and dining options.

Modern Rooms:
The rooms at Grand Alora Hotel are contemporary and equipped with essential amenities like a safe, flat-screen TV, and tea/coffee making facilities for a comfortable stay.

Facilities and Services:
Guests can enjoy complimentary Wi-Fi, a fitness centre, meeting/banquet facilities, and a 24-hour front desk with free parking, ensuring a convenient and hassle-free experience.

To book your stay at Grand Alora Hotel and experience the perfect blend of comfort and convenience, visit our website now.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AOR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    People 3 years old and over stay for MYR 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 1600 reviews
Cleanliness: 6.43
Service: 8.4
Location: 8.44
Room Quality: 6.89
Amenities: 6.92
Value for Money: 7.88
Food and Beverage: 6.93
Overall Experience: 7.3
Z
ZAMRI • couple • my
10
Cons:

No smart TV

2026-03-08 • via Nuitee
N
Nur Sakinah • solo_traveller • my
5
2026-03-07 • via Nuitee
A
Ariffudin • couple • my
7
2026-03-01 • via Nuitee
Z
Zaini • couple • my
2
Run down hotel
Cons:

The Property should be classified as two stars NOT a four stars as claimed.

2026-02-23 • via Nuitee
N
Nor • solo_traveller • my
8
2026-02-14 • via Nuitee
S
Syed Nadzeem • solo_traveller • my
10
2026-01-31 • via Nuitee
S
SITI MAZUIN • couple • my
8
Pros:

DEKAT DGN KEDAI, Pasaraya.
Bilik bersih selesa. Bantal pun selesa.

Cons:

LAMPU BILIK MINIMUM,

2026-01-29 • via Nuitee
A
Aien • couple • my
4
2026-01-27 • via Nuitee
N
Norhazwani • couple • my
10
Pros:

Everything was perfect! Keep up the good work

Cons:

Nothing

2026-01-27 • via Nuitee
H
Hadromi • couple • my
8
2026-01-25 • via Nuitee
S
Syarifah Norasikin • couple • my
9
2026-01-24 • via Nuitee
N
Noor Hafiz • extended_group • my
10
2026-01-23 • via Nuitee
S
Shikin • couple • my
10
2026-01-23 • via Nuitee
F
Fauzi • couple • my
9
2026-01-23 • via Nuitee
N
nazifah • extended_group • my
8
Pros:

Good location

2026-01-22 • via Nuitee
A
ahmad sobri • family_with_children • my
5
2026-01-22 • via Nuitee
R
Raju • couple • in
4
2026-01-21 • via Nuitee
M
Mohamad Rizal • couple • my
8
2026-01-20 • via Nuitee
N
Nur Farahana • couple • my
8
2026-01-19 • via Nuitee
D
David • extended_group • my
6
ok
Pros:

ok sjh

Cons:

Ada kerja kebaikkan

2026-01-19 • via Nuitee