Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great service
Cleanliness
Cons:
Noise in the morning

Categories

Cleanliness
9.33
Guests consistently mentioned a clean and comfortable environment.
Service
9.8
Multiple reviews praised the staff for being professional and welcoming, particularly mentioning Joyce.
Location
9.34
The hotel is ideally located for exploring central Hanoi, close to key attractions.
Room Quality
9.29
Rooms are described as clean, modern, and comfortable.
Amenities
9.32
Amenities such as breakfast and the sauna were well-received.
Value for Money
9.28
Positive feedback on the quality received for the price paid.
Food and Beverage
9.13
Breakfast received praise for its variety and quality.
Overall Experience
9.7
Overall guest feedback indicates a highly satisfying experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:45

Property Description

Colonial-Style Villa with Modern Amenities

Spacious Accommodation and Convenient Location
De Syloia Hotel, a charming colonial-style villa, is ideally situated near the Opera House, Old Quarter, and Hoan Kiem Lake. The spacious rooms feature luxurious amenities such as a bathtub and complimentary WiFi, providing a comfortable stay in the heart of Hanoi.

Fitness Center and Local Tour Desk
Guests can stay active at the well-equipped fitness center or explore the city with ease using the tour desk to plan day trips to nearby attractions. For convenience, car rental services are also available on-site, ensuring a seamless travel experience.

Authentic Dining Experience
Indulge in authentic Vietnamese cuisine at Cay Cau restaurant, offering a delightful culinary journey. Whether dining in the restaurant or enjoying a meal in the privacy of your room, the hotel provides a memorable gastronomic experience.

Book your stay at De Syloia Hotel for a perfect blend of colonial charm and modern convenience.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 9 years old stay for VND 250,000 per person per night when using an existing bed.
    People 10 years old and over stay for VND 700,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 207 reviews
Cleanliness: 9.33
Service: 9.8
Location: 9.34
Room Quality: 9.29
Amenities: 9.32
Value for Money: 9.28
Food and Beverage: 9.13
Overall Experience: 9.7
E
Escape46138394624 Friends getaway
10
Great Hotel
Pros:

Rustic feeling, friendly staffs and foods from the Cay Cau taste stunning. Convenient location, quite distance from the massive noise of the street but still close enough to travel around the city on foots, room was nice and cozy, too. Shout out to Mr Huy night receptionist for his amazing service and to all of the front desk team, respectively.

2026-03-13 via Tripadvisor
6
661jaimiet Couples
10
Beautiful amazing
Pros:

Great customer service kind caring. Rooms were beautiful and very clean. Smell was calming and pleasant Amazing attention to detail.
Would recommend and will definitely be back

2026-03-09 via Tripadvisor
N
nelsonaD3083DX Family
10
Well Done
Pros:

The memorable experience I had with The De Syloia Hotel began with an efficient, friendly and warm smile of the staff at the curb and lasted through my two stays at the Hotel. It is a property with a robust and charming history in a part of the city that invites you to stroll the neighborhood. Despite being a busy early afternoon the staff handled each one of with a personal touch. Nam particularly made an impression on me with a smile, politeness and touch of efficiency that rose above the rest. He and his team particularly made our experience at the hotel stand out amongst many. He remembered us when we returned to the hotel for a final stay. Once again he walked me to the cab waved goodbye making me feel that I was leaving a very familiar place.

Congratulations Nam and his peers a job well done! Adieu…

2026-03-06 via Tripadvisor
H
hillh2026 Business
10
Nice hotel
Pros:

The location of this hotel is convenient. There are many check-in points and Internet celebrity restaurants around. The hotel's hygiene is very good, the service is also excellent, and the space in the room is also very good. Although there are not so many kinds of breakfast, it is expensive and delicious. At the same time, the hotel also provides lunch and dinner. There is a bar on the top floor, and there are discounts for drinking in the afternoon., in the bar the waitress Nguyen Bao Ngoc is not only beautiful, always smiling, but also has a great service attitude. This is a hotel worth visiting.

2026-02-26 via Tripadvisor
N
nathan family_with_children gb
10
Pros:

Everything. No faults at all

2026-02-22 via Nuitee
C
Culture258390 Couples
10
Wonderful Hotel and Staff
Pros:

We had a wonderful stay in Hanoi and couldn’t have picked a better spot for my trip. The location was ideal—just a short, easy walk to the Old Quarter, which meant we could explore all the lively streets, shops, and food stalls during the day, then return to a peaceful and quiet room at night.

The staff were absolutely fantastic. From check-in to check-out, everyone was warm, welcoming, and genuinely attentive. A special thank you to Joyce, Nam, Dung, Ngoc, and Quang Anh for going above and beyond to make my stay so comfortable and memorable. Your kindness, professionalism, and helpful recommendations made a real difference.

Breakfast at the restaurant was another highlight. The spread was delicious and varied, with fresh local Vietnamese dishes alongside international favorites.

Overall, this hotel made our Hanoi experience even more special. Excellent service, amazing breakfast, and a perfect location close to the Old Quarter while still offering a quiet night’s sleep. I would happily stay here again and highly recommend it to anyone visiting Hanoi!

2026-02-19 via Tripadvisor
C
craigsG7337BI Couples
10
Wonderful stay in Hanoi. The people were lovely, always smiling, and making us feel welcome.
Pros:

The staff was wonderful from greeting to checkout especially Lucy and Dung. The rooms were spacious and well furnished with a bedroom tv and a separate room for lounging with a tv. The breakfast was filled with a variety of food, breads, cereals and fruits. You can also have eggs, pancakes, and waffles specially ordered. The sky bar was a nice setting to relax and enjoy a cocktail of your choice. There were many brands available.

2026-02-10 via Tripadvisor
C
Cafi couple it
10
Il migliore senza dubbio
Pros:

Da 10 senza dubbio. Il miglior Hotel in cui son stato ad Hanoi. Camera elegante, bella, spaziosa e comoda. Personale gentilissimo. In una zona tranquilla a due passi dai migliori ristoranti in città e poco distante dal centro.

2026-01-28 via Nuitee
G
Graham_Thomson Couples Edinburgh, Scotland
10
Perfect oasis to start our tour of Vietnam.
Pros:

Our first hotel in our 3 week tour of Vietnam and it certainly set the standard for the trip. Jetlagged, tired and grubby we arrived to staff who were just perfect and made us comfortable after a long day travelling, The scent of lemongrass in reception was perfect and we were served a welcome tea as we signed in. The room was bright and clean with a large bed (I am 6' 3" / 1.90m). We stayed for 3 nights and the staff continued to be excellent with great restaurant recommendations. Breakfast was delicious with a wide range of choices both European and Vietnamese. The fresh fruit was outstanding. I wouldn't look at another hotel if I ever stayed in Hanoi again.

2026-01-23 via Tripadvisor
F
Farhad couple us
10
Excellent stay.
Pros:

Staff very professional, knowledgeable, courteous and helpful. I highly recommend this hotel.

Cons:

Amazing front-desk staff.

2026-01-19 via Nuitee
M
Martine couple fr
10
Le confort de l'hôtel et l'accueil du personnel, nous a mis tout de suite à l'aise.
Pros:

La gentillesse et la disponibilité du personnel.
Hôtel au décor paisible et chaleureux, bien situé ds le quartier des ambassades et début du quartier colonial. Pas loin du petit lac Hoan-Kiem. Petit déjeuner excellent, grand choix.

2026-01-19 via Nuitee
A
Anna couple gb
8
Excellent hotel with very nice large rooms and windows overlooking Hanoi
Pros:

The rooms are beautifully decorated and very clean. It feels like a luxury hotel at a very good price. The staff are really kind and helpful and the breakfast is good. It’s also in a quieter part of town but still walkable to the old quarter.

Cons:

The bathroom did start to smell a bit of drains by the morning which is probably more a reflection of the old plumbing as the bathroom itself was very very clean. The sauna facilities were also closed up and unavailable for use which was a bit of a shame as it is advertised as one of the facilities on booking.com

2026-01-18 via Nuitee
S
Stefano family_with_children sm
9
2026-01-12 via Nuitee
M
Marcus couple ch
10
2026-01-12 via Nuitee
F
Francesca family_with_children it
10
Pros:

Hotel pulito zona tranquilla letto comodo
Lo consiglio

2026-01-11 via Nuitee
J
Jonas couple se
9
Excellent place
Pros:

We really enjoyed our stay at this calm, comfortable and clean hotel in the French quarter. The staff made us feel very welcome.

2026-01-09 via Nuitee
C
chris couple gb
9
Very helpful Dung, Ngoc team
Pros:

Very friendly professional staff / good location

2026-01-09 via Nuitee
T
Thi Thu Linh couple de
10
Always coming back!
Pros:

Thanks to the Employees of De Syloia. Everyone was very nice and helped us anytime. They even remember us and our favorite snacks. When we are in Hanoi we are always coming back here. Also the location is perfect. You can walk to the old quarter, there are plenty of shops and food spots, a pharmacy and much more to explore. Again we want to thank the lovely staff.

2026-01-05 via Nuitee
M
Mohammad family_with_children ca
9
Solace in Hà Noi
Pros:

Location was excellent, breakfast was varied and delicious, all staff were polite and helpful throughout the stay, the room was clean, comfortable and large, and finally the sauna and steam room were cherry on the cake.

Cons:

Nothing, highly recommend staying here.

2026-01-05 via Nuitee
T
Thi Thu Linh couple de
10
2026-01-05 via Nuitee