Lisbon Arsenal Suites

Hotels
7.6 (1937 reviews)
Rua do Arsenal 60 , Lisbon , pt

Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Inadequate cleanliness
Limited breakfast options
Noise issues

Categories

Cleanliness
6.6
Several reviews mentioned issues with stained towels and overall cleanliness.
Service
8.6
The staff were noted to be friendly and attentive, providing good customer service.
Location
9.1
Multiple reviews praised the fantastic location, being near restaurants and tourist areas.
Room Quality
7.1
Rooms were described as clean and decent, but some mentioned noise issues and furnishings needing updates.
Amenities
7.6
Basic amenities were available, but several guests noted areas for improvement.
Value for Money
7.1
Guests felt the value was reasonable, though some were disappointed with aspects of their stay.
Food and Beverage
6.6
Breakfast options were mentioned as very basic, leading to a lower rating.
Overall Experience
8.1
Despite some complaints, overall experiences were predominantly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:54

Property Description

Historical Downtown Location
Located in Lisbon’s historical downtown, Lisbon Arsenal Suites offers a prime location just steps away from popular attractions like Chiado and Cais do Sodré, providing stunning views of the Tagus River. The carefully decorated units showcase historical Lisbon themes, immersing guests in the city’s rich culture.

Well-Equipped Accommodations
All rooms, studios, and apartments at Lisbon Arsenal Suites feature modern amenities including a flat-screen cable TV, tea/coffee facilities, and air conditioning. Guests can enjoy the convenience of a private bathroom, with studios and apartments also offering kitchenettes or full kitchens. Free WiFi is available throughout the property.

Convenient Amenities and Nearby Attractions
Guests can choose to cook in their own kitchen or explore traditional Portuguese restaurants nearby. With Bairro Alto and Chiado Metro Station within walking distance, and Comércio Square just 200 metres away, guests have easy access to the city’s vibrant nightlife and cultural sites. Additionally, the hotel is a short drive from Lisbon International Airport, offering convenience for travelers.

Ready to immerse yourself in Lisbon’s charm? Book your stay at Lisbon Arsenal Suites now!

Important information:

Please note that all units, except the Apartment, have mini-bar and room-service.

The reception is closed daily between 12:30 and 13:30.

All early arrivals are always subject to availability on the day.

Please note that paid public parking is available in the property's surroundings.

Please note that the credit card used to make the reservation must be presented at check-in. To guests not presenting the credit card, accommodations can be refused.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 1937 reviews
Cleanliness: 6.6
Service: 8.6
Location: 9.1
Room Quality: 7.1
Amenities: 7.6
Value for Money: 7.1
Food and Beverage: 6.6
Overall Experience: 8.1
K
KATIA extended_group br
9
Suíte com praticidade e conforto
Pros:

A localização é privilegiada, pertinho da praça do comércio e da estação Santa Apolónia e de pontos de ônibus. A suíte possui cafeteira, chaleira, microondas, fogão de indução, fribogar, equipamentos que proporcionam pequenas refeições

Cons:

Faltou uma ducha higiênica ou bidê, para a mulher principalmente faz diferença.
Espelhos grandes na sala para mulher também é necessário para quem viaja em grupo enqto uma está no banheiro outra se arruma no quarto e espelho grande vc tem visão do corpo.

2026-04-04 via Nuitee
E
Elizabeth solo_traveller gb
7
Great location with a few minor issues.
Pros:

The location was central to everything really. Easy to get to transport if wanted to explore further afield.
The room was clean, and the beds were comfy. The room was made up every day, which was lovely. The shower water pressure was immense.

Cons:

It was a double room... we were only given one cup...we then got another one from reception, and this was then taken away when the cleaner came in.
The bathroom, especially the shower, had some leakage issues/no holder for the shower head. The air con didn't work on the last night. The noise outside was loud, which was fine with the window closed and the air con overnight until the air con didn't work...

2026-04-02 via Nuitee
G
Gyorgyi Agnes family_with_children hu
7
2026-04-02 via Nuitee
C
cindy couple fr
5
2026-04-01 via Nuitee
G
Girlie Mae Andrada family_with_children gb
3
Aircon not working in the room but we were still charged full price
Pros:

The location was very close to amenities and transport links. A few metres away from Praça do Comércio, the Time Out Market and the famous pink street. The staff allowed us to drop our luggage before the check in time at 3pm and offered to keep our luggage the next morning while we went sight seeing.

Cons:

The reception staff who checked us in did not inform us that the room they put us in had a broken air-conditioning unit. We only found out at night when we came back from sight seeing, tired, hot and bothered and desperately needed a cooling system. When we went to the reception staff on night duty, he non-chalantly said "your aircon is not working. Nothing I can do as the hotel is fully booked." Instead of apologies, or offer of an electric fan, he huffed and puffed and rolled his eyes. He said the Aircon has been broken for 2 weeks and the manager knows about it. He let me write a formal complaint in their book of doom but I bet it meant nothing to him When I asked for an electric fan, he was reluctant to give me one (a very small one) because it was for the reception. We had no choice but to have the windows open which means we heard all the loud noise from the road traffic and shouts of drunk people coming from their parties. We had a very poor sleep because of the heat and the noise. The room was also a little dated and tired.

2026-04-01 via Nuitee
L
Leandra solo_traveller br
9
Pros:

Localização
Limpeza
Organização
Simpatia e atenção dos funcionários

Cons:

Não tinha sabonete líquido no Dispenser do banho..

2026-03-31 via Nuitee
C
carmen couple es
10
Pros:

La amabilidad del personal, el encanto del lugar, muy limpio y muy bien ubicado

2026-03-30 via Nuitee
K
KATIA extended_group br
9
Viagem agradável e prática !
Pros:

Localização perfeita! Perto da praça do comércio, metrô, ponto de ônibus e comércios . Há um cantinho para usar funcionalidades como chaleira, microondas, etc

Cons:

Faltou uma ducha higiênica, item necessário para nós mulheres e tbm um espelho grande de corpo na sala/quarto até pra facilitar viagens com várias pessoas

2026-03-27 via Nuitee
L
Lendvai couple hu
9
Pros:

Elhelyezkedés a városközpontban van.

2026-03-25 via Nuitee
A
Anna solo_traveller us
3
Great location but not getting what you paid for when it comes to the room amenities.
Pros:

Great location

Cons:

The shower was VERY small and hot water was VERY limited. My air con was broken and I asked to have someone look at it several times and no one ever did. I stayed 3 days and had no air con and no help in trying to fix the issue.

2026-03-24 via Nuitee
I
Ivan couple es
4
El llit era incòmode (dos petits ajuntats). El mobiliari en mal estat (làmpada, capçal de llit...)
2026-03-23 via Nuitee
A
Ania extended_group pl
8
2026-03-19 via Nuitee
A
Alexandru couple ro
8
2026-03-19 via Nuitee
S
Serge family_with_children ca
8
Pros:

L'emplacement, centro, est super quoique quelque peu bruyant, lors du passage des tramway

Cons:

Il manque un petit fauteil et une petite table pour accompagner le fauteuil présent. Pour une chambre pour 2, un seul fauteuil, ça fait drôle un peu.
Aussi, la pomme de douche arrose partout, devrait être changé.

2026-03-19 via Nuitee
M
Mattia couple it
10
2026-03-16 via Nuitee
V
Verónica Francisca extended_group ar
7
Pros:

Estaba muy cerca de todo y el personal muy amable, nos permitió dejar las valijas tanto antes del check-in como después del check out

Cons:

La habitación era para 4 pero una de las camas en realidad era un poco improvisada con un colchón muy finito y muy incómodo, las otras 2 camas sin embargo estaban bien. Las canillas estaban viejas, una perdía agua y la otra estaba a punto de salirse. También tuvimos que pedir papel higiénico y toallas porque no estaba preparado para 4 personas.

2026-03-15 via Nuitee
H
hofland couple nl
7
2026-03-14 via Nuitee
L
liliana extended_group fr
7
séjour agréable
Pros:

très bon emplacement à quelques pas de la place du commerce et des rues piétonnes
parking à proximité
tout est simple et rapide d'accès pour les piétons
personnel agréable

Cons:

l'isolation des chambres
on peut facilement entendre les voisins et le bruit extérieur est assez présent, passage du tramway
si sommeil léger prioriser une chambre ne donnant pas côté rue

2026-03-09 via Nuitee
D
Dimitrichka solo_traveller es
7
2026-03-09 via Nuitee
M
Marco couple it
6
2026-03-09 via Nuitee