Sanctuary Hotel Luang Prabang

Hotels
9.1 (203 reviews)
Kitsalat Road, Ban Aham , Luang Prabang , la

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Spacious rooms
Location
Cons:
WiFi inconsistencies
Noise issues from renovations

Categories

Cleanliness
8.16
Guests noted issues with room cleaning and maintenance in certain reviews.
Service
9.63
Highlighted as friendly, attentive, and professional in multiple reviews.
Location
9.37
Centrally located and praised for its accessible surroundings.
Room Quality
8.92
Rooms described as spacious with good amenities, though some noted lighting could improve.
Amenities
9.15
Amenities such as the gym and pool received positive remarks.
Value for Money
8.81
Overall value appreciated, but some concerns over specific amenities.
Food and Beverage
9.46
Breakfast and dining options were frequently praised for quality and variety.
Overall Experience
9.33
Overall guest experience reported very positively with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-27 00:56

Property Description

Convenient Location
Situated just 200 meters from Dara Market, Sanctuary Hotel Luang Prabang offers easy access to local attractions and shopping opportunities.

Modern Amenities
Enjoy air-conditioned rooms with free Wi-Fi, flat-screen TVs, minibars, and safety deposit boxes, ensuring a comfortable stay.

Relaxing Atmosphere
Unwind at the hotel's bar, savoring your favorite beverages after a day of exploring the nearby Ethnic Museum and night market.

To experience the charm of Luang Prabang with convenience and comfort, book your stay at Sanctuary Hotel today.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LPQ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 12 years old stay for US$15 per person per night when using an existing bed.
    Children up to and including 12 years old stay for US$15 per person per night when using an available extra bed.
    People 13 years old and over stay for US$30 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 203 reviews
Cleanliness: 8.16
Service: 9.63
Location: 9.37
Room Quality: 8.92
Amenities: 9.15
Value for Money: 8.81
Food and Beverage: 9.46
Overall Experience: 9.33
L
lionel • solo_traveller • fr
9
Pros:

Joli cadre, et idéalement placé.

Cons:

Rien

2026-05-08 • via Nuitee
V
Valérie • solo_traveller • fr
10
Parfait
Pros:

Nous avons passé 5 jours au Sanctuary. L' accueil est digne d 'un très grand hôtel . Tout est fait pour que le client se sente bien. Mention spéciale à Noi et à son dévouement. Le niveau de services est excellent. Le parc de l'hôtel est beau et tree bien entretenu. La chambre est confortable. La piscine est appréciable. La localisation est à 10 mn à pied du night market. Autre mention spéciale à Manola au café Auguste pour le petit déjeuner qui est très serviable. Bref on reviendra 👍

Cons:

rien . ILe top serait d avoir le petit déjeuner au sein du jardin.

2026-05-05 • via Nuitee
T
T. • family_with_children • th
9
2026-04-22 • via Nuitee
R
Rebecca • couple • au
10
2026-04-21 • via Nuitee
M
Marine • solo_traveller • fr
9
2026-04-18 • via Nuitee
R
Rebecca • couple • au
9
Pros:

The staff were friendly and very helpful. The rooms and facilities are beautiful. Loved my massage!

2026-04-10 • via Nuitee
S
sue • couple • gb
10
Pros:

Great location with easy walk into town. Lovely pool area.

2026-04-01 • via Nuitee
M
Makoto • couple • th
6
Very friendly staff but tha facility not worth the price at all.
Pros:

Very good location. Not far from downtown but quiet and segregated.

Cons:

The room was shockingly small.

2026-03-25 • via Nuitee
J
Jean-Luc • family_with_children • fr
9
2026-03-06 • via Nuitee
R
Rika • family_with_children • th
9
Pros:

Very relaxing cute boutique hotel in walking distance to the main part of Luang Prabang.

2026-02-12 • via Nuitee
L
Lynda • couple • gb
10
Exceptional customer service and facilities highly recommend.
Pros:

The location was great only a short walk into the main town. Great restaurant and lovely garden area with lake. Facilities included gym, outdoor pool and spa . The crowning glory was the staff all so friendly and welcoming couldn’t praise them enough. Thanks to Lou (front desk Manager) for all his help and advice.

Cons:

Nothing negative about the Sanctuary all very positive.

2026-01-27 • via Nuitee
B
Bernard • couple • fr
7
Hôtel charmant mais je ne prendrais plus une chambré unes Unesco
Pros:

Le lieu, le jardin, l’emplacement, la gentillesse du personnel

Cons:

Notre chambre Unesco car sur la rue, bruyante, pas assez d’éclairage et l’eau chaude qu’il faut attendre pendant 5 bonnes minutes

2026-01-19 • via Nuitee
J
Janet • couple • fr
10
A very comfortable stay
Pros:

Hotel was very well situated with a nice green space and shaded seating areas. Very good breakfast and staff were very friendly.

2026-01-15 • via Nuitee
C
Carolyn • family_with_children • nz
9
Lovely hotel
Pros:

Great boutique hotel. Fantastic breakfast.

2026-01-10 • via Nuitee
C
claire • couple • za
8
2026-01-08 • via Nuitee
S
Sasha • couple • gb
9
Pros:

Great staff who went above and beyond to help us. Hotel is a secret oasis of calm with a great pool and tasty breakfast

2026-01-04 • via Nuitee
A
Andreas • couple • ch
8
Great personnel, nice touches throughout the hotel and very good breakfast - good choices and high quality.
Pros:

Spacious, mostly quiet, nice mix of green and small buildings.

Cons:

Because it’s a wooden structure, the guests above us on the last morning woke us up by just walking up and down stairs or moving chairs around.

2025-12-17 • via Nuitee
B
Brooke • extended_group • us
10
Pros:

breakfast was perfect, staff was so friendly and helpful, the app to talk to the concierge is great, overall a lovely experience!

Cons:

nothing! we loved our stay!

2025-12-13 • via Nuitee
D
Dr. Felix Ott • family_with_children • de
9
Pros:

Ein hervorragendes Hotel für einen Besuch in Luang Prabang! Die gesamte Anlage ist unglaublich gepflegt und ansprechend gestaltet – besonders der Seerosenteich sorgt für eine entspannte Atmosphäre.
Wir waren sehr zufrieden mit unserem Zimmer, das ausgesprochen geräumig war. Auch die Ausstattung lässt keine Wünsche offen; es gibt sogar einen Pool und einen Fitnessraum. Das Frühstück war sehr gut und bot einen tollen Start in den Tag.
Ein besonderes Highlight war unser Abendessen im hoteleigenen Restaurant „Chez Auguste“. Die Mischung aus asiatischen und vor allem französischen Kreationen ist sehr gelungen. Dazu muss man unbedingt die Cocktails probieren – die waren hervorragend!
Abgerundet wird der Aufenthalt durch die tolle Lage und das bemerkenswert freundliche Personal. Wir kommen gerne wieder!

Cons:

Die Beleuchtung der Zimmer könnte verbessert werden

2025-12-08 • via Nuitee
L
Liz • couple • us
9
Beautiful oasis in the hub bub of Luang Prabang.
Pros:

Quiet, centrally located, clean, beautiful, excellent breakfast!

2025-12-04 • via Nuitee