DoubleTree by Hilton London Chelsea

Hotels
•
Doubletree by Hilton
8.8 (2428 reviews)
Imperial Road , London , gb

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent service
Clean rooms
Comfortable stay
Friendly staff
Cons:
Location is a bit far from main attractions
Limited room amenities
Breakfast quality was poor

Categories

Cleanliness
8.58
The rooms were spotless every single day, but some areas were noted as not having adequate amenities.
Service
9.99
The staff were consistently mentioned as kind, attentive, and effective in their roles.
Location
8.59
The hotel is a bit out of the way from central London, which is a downside.
Room Quality
9.04
Nice room size for London with a generally comfortable stay.
Amenities
8.07
Lacked some basics like water in the fridge and additional room accessories.
Value for Money
8.53
While the service was good, amenities and breakfast were below standard, affecting overall value.
Food and Beverage
8.08
Breakfast was noted as poor, which impacted the dining experience.
Overall Experience
9.55
Despite some shortcomings, the dedicated staff and enjoyable stay contributed to a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:46

Property Description

Luxurious Accommodation
Located in Imperial Wharf near King’s Road, DoubleTree by Hilton London Chelsea offers stylish rooms after a recent full refurbishment. Enjoy free WiFi and a warm cookie welcome at check-in.

Delicious Dining Options
Indulge in a full English breakfast and international dinner menu at the modern restaurant. The bar serves lunch, coffee, and snacks throughout the day.

Convenient Services and Location
Benefit from a 24-hour reception, dry cleaning, and luggage storage services. Public parking is available nearby. With Chelsea Football Club a short walk away and easy access to Shepherd's Bush, book your stay at DoubleTree by Hilton London Chelsea for a delightful experience.

Important information:

Extra beds are available upon request and need to be confirmed by management. This can be requested using the Special Requests box when booking or using the contact details found on the booking confirmation.

When booking more than 10 rooms, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 48 per day.

Location

Guest Reviews

8.8
Based on 2428 reviews
Cleanliness: 8.58
Service: 9.99
Location: 8.59
Room Quality: 9.04
Amenities: 8.07
Value for Money: 8.53
Food and Beverage: 8.08
Overall Experience: 9.55
V
Valentin • couple • fr
7
2026-05-16 • via Nuitee
T
Tia • couple • ie
8
2026-05-16 • via Nuitee
E
Ehab • solo_traveller • eg
9
Good
Pros:

Near to train station
Staff are in mist time friendly

Cons:

I have to change my keys every single time I left the room

2026-05-16 • via Nuitee
A
Andras • family_with_children • gb
10
2026-05-16 • via Nuitee
R
Renzo • couple • nl
8
2026-05-15 • via Nuitee
B
Beverley • couple • gb
9
2026-05-14 • via Nuitee
G
george • couple • za
10
a great night’s sleep!
Pros:

part of the HILTON group. known level of quality. clean linen, comfortable bed, hot shower!

Cons:

no bottled water in the room.

2026-05-14 • via Nuitee
P
Parton • extended_group • us
9
2026-05-13 • via Nuitee
S
Sam • solo_traveller • gb
9
2026-05-12 • via Nuitee
T
Tracey • couple • gb
10
Great hotel which I’d use again in a heart beat.
Pros:

Friendly staff, clean, modern, and in a great location - quiet but a short walk from train station, and shops.

Cons:

Nothing.

2026-05-12 • via Nuitee
M
Michael • solo_traveller • gb
9
2026-05-12 • via Nuitee
P
Peter • couple • gb
9
2026-05-11 • via Nuitee
A
Alina • family_with_children • pl
9
2026-05-11 • via Nuitee
S
Sarah • couple • gb
10
A lovely hotel with great service.
Pros:

The hotel was very well kept and the service was exceptional.

Cons:

Nothing.

2026-05-10 • via Nuitee
I
Ivan • couple • gb
5
Not luxurious, but good value for central London
Pros:

Breakfast fine

Cons:

Very small bathroom.
WC not disabled friendly

2026-05-10 • via Nuitee
S
Scarlett • family_with_children • gb
10
2026-05-10 • via Nuitee
E
Emma • couple • gb
10
Very good
Pros:

Recently refurbished and clean

Cons:

N/a

2026-05-10 • via Nuitee
J
Jacqueline • family_with_children • ch
8
Pros:

Gut, die Lage ist gut erreichbar mit dem Bus und Zug.

Cons:

Sauberkeit weniger, unsere Aussicht war in ein grossen Innenhof

2026-05-09 • via Nuitee
D
Dana • extended_group • us
10
We had a great time.
Pros:

Great location and clean rooms.

Cons:

I wish breakfast was included.

2026-05-09 • via Nuitee
D
Dana • extended_group • us
10
We enjoyed London.
Pros:

Great location and clean rooms.

Cons:

I wish breakfast was included.

2026-05-09 • via Nuitee