Golden Palace Hotel

Hotels
8.2 (2363 reviews)
Baytursynov Street 54 , Almaty , kz

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Service
Cons:
Room Quality
Amenities

Categories

Cleanliness
8.05
General positive comments about cleanliness, but some reviews indicate room maintenance needed.
Service
8.55
Positive feedback regarding the staff and service quality.
Location
9.05
High praise for location, described as excellent and convenient.
Room Quality
7.55
Some comments mention outdated rooms that require renovation.
Amenities
7.55
Lack of basic amenities like tea/coffee facilities noted.
Value for Money
8.55
General agreement on reasonable pricing relative to service provided.
Food and Beverage
8.05
Breakfast is described as good with a variety of options.
Overall Experience
8.25
Mixed reviews, with some issues but overall a satisfactory experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:31

Property Description

Luxurious Stay in the Heart of Almaty

Convenient Location: Situated in central Almaty, Golden Palace Hotel offers complimentary private parking and Wi-Fi, with Abay Prospekt and Baykonur Metro Station just a kilometer away.

Comfortable Accommodation: The elegantly furnished rooms are equipped with modern amenities such as a minibar, flat-screen TV with cable/satellite channels, and a private bathroom stocked with complimentary toiletries.

Dining and Relaxation: Indulge in delicious meals at the on-site restaurant or unwind with a drink at the bar.

Ready to experience a blend of comfort and convenience? Book your stay at Golden Palace Hotel now and make the most of your visit to Almaty!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children up to and including 5 years old stay for free when using an available extra bed.
    People 6 years old and over stay for KZT 5,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 2363 reviews
Cleanliness: 8.05
Service: 8.55
Location: 9.05
Room Quality: 7.55
Amenities: 7.55
Value for Money: 8.55
Food and Beverage: 8.05
Overall Experience: 8.25
A
Ainash • family_with_children • kz
10
2026-05-16 • via Nuitee
N
Nazerke • couple • kz
10
Cons:

Бәрі жақсы👍🏻 Персоналдарда сыпайы, күліп қарсы алып, проблема болса сразу шешіп🥰 бөлме кең, таза, жап-жарық, керектінің бәрімен қамтамасыз етіп қойған, өзіме ұнады. Рахмет, Алматыға жолым түсіп жатса тағы да осында қайта келемін

2026-05-16 • via Nuitee
T
The RealMcCoy • solo_traveller • ru
5
2026-05-15 • via Nuitee
Айгуль • couple • kz
10
2026-05-15 • via Nuitee
Ерик • family_with_children • kz
4
Cons:

Мебель меняли, было шумно. Персонал громко разговаривал между собой.

2026-05-13 • via Nuitee
S
Suvankulov • solo_traveller • uz
8
Pros:

Хорошая гостиница

2026-05-12 • via Nuitee
Александра • couple • kz
6
2026-05-12 • via Nuitee
S
Suvankulov • solo_traveller • uz
8
Pros:

Хорошая гостиница

2026-05-12 • via Nuitee
Y
YEVGENIY • solo_traveller • kz
10
2026-05-11 • via Nuitee
A
Aleksandr • couple • vn
9
Pros:

Один из лучших вариантов по соотношению цена / качество.

2026-05-11 • via Nuitee
Анна • couple • kg
7
2026-05-11 • via Nuitee
K
Krzysztof • couple • pl
8
Było, minęło
Pros:

Dobry hotel, obsługa śniadaniowa ze straszną panią, problem z sejfem, który był ale po dyskusji, spaliśmy dwa razy i drugi raz był fatalny ze względu na obsługę. Lokalizacja była bardzo dobra, dużo sklepików i punktów jedzeniowych.

2026-05-08 • via Nuitee
E
Elgiz • extended_group • kg
10
2026-05-08 • via Nuitee
Лилия • family_with_children • kz
3
Cons:

Номера прокуренные

2026-05-08 • via Nuitee
P
Pulod • couple • tj
6
Pros:

Business lunch in restaurant

Cons:

Internet connection and speed was not good

2026-05-08 • via Nuitee
Алексей • couple • kz
6
Неплохие номера , плохая звукоизоляция , чисто уютно но соотношение цена качество не соответствует
Pros:

Чисто , удобное расположение , хороший сервис

Cons:

Очень маленькие телевизоры в номерах доисторические , нет халатов .

2026-05-08 • via Nuitee
Корганбаева • solo_traveller • kz
10
Pros:

Всё

2026-05-08 • via Nuitee
Y
Yasushi • solo_traveller • jp
7
スタッフが特に親切というわけではないが、ロケーション良く、部屋も価格相応と思う。
Pros:

市街地から近くロケーション良し

Cons:

朝食のレストランが狭い

2026-05-04 • via Nuitee
J
Jankowski • couple • pl
9
2026-05-03 • via Nuitee
A
Andrei • solo_traveller • by
6
Pros:

Месторасположение

Cons:

Уставший номер
Жарко в комнате
Плохо работает душ
Нет вытяжек
Нет полотенцесушителя
Кровать плохого качества

2026-05-03 • via Nuitee