Golden Palace Hotel

Hotels
8.2 (2544 reviews)
Baytursynov Street 54 , Almaty , KZ

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Service
Cons:
Room Quality
Amenities

Categories

Cleanliness
8.05
General positive comments about cleanliness, but some reviews indicate room maintenance needed.
Service
8.55
Positive feedback regarding the staff and service quality.
Location
9.05
High praise for location, described as excellent and convenient.
Room Quality
7.55
Some comments mention outdated rooms that require renovation.
Amenities
7.55
Lack of basic amenities like tea/coffee facilities noted.
Value for Money
8.55
General agreement on reasonable pricing relative to service provided.
Food and Beverage
8.05
Breakfast is described as good with a variety of options.
Overall Experience
8.25
Mixed reviews, with some issues but overall a satisfactory experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:31

Property Description

Luxurious Stay in the Heart of Almaty

Convenient Location: Situated in central Almaty, Golden Palace Hotel offers complimentary private parking and Wi-Fi, with Abay Prospekt and Baykonur Metro Station just a kilometer away.

Comfortable Accommodation: The elegantly furnished rooms are equipped with modern amenities such as a minibar, flat-screen TV with cable/satellite channels, and a private bathroom stocked with complimentary toiletries.

Dining and Relaxation: Indulge in delicious meals at the on-site restaurant or unwind with a drink at the bar.

Ready to experience a blend of comfort and convenience? Book your stay at Golden Palace Hotel now and make the most of your visit to Almaty!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALA

Location

Guest Reviews

8.2
Based on 2544 reviews
Cleanliness: 8.05
Service: 8.55
Location: 9.05
Room Quality: 7.55
Amenities: 7.55
Value for Money: 8.55
Food and Beverage: 8.05
Overall Experience: 8.25
L
LYUDMILA • solo_traveller • kz
10
2026-09-12 • via Nuitee
A
Abu-Ali • solo_traveller • kz
8
2026-09-11 • via Nuitee
D
DMITRYI • solo_traveller • by
7
2026-09-11 • via Nuitee
E
Elena • solo_traveller • ru
3
Отель не соответствует 4 звездам вообще. Отсутствуют заявленные халаты,нет кондиционера для волос, унитаз с рыжими подте
Pros:

Спасибо девушке на ресепшене, что позволила расплатиться долларами.

2026-09-11 • via Nuitee
A
Andrey • couple • ru
6
2026-09-11 • via Nuitee
A
Almn3ee • solo_traveller • ae
7
Pros:

موقعه جيد على بعد 3 كيلو من شارع أربات ، وحول الفندق مطاعم قريبه..

Cons:

المكيف كان ضعيف ما يبرد الغرفه ، السرير غير مريح نوعاً ما ومافيه غير مخده وحده ، البوفيه جيد لكن متروس دهن ، ومكينة الكوفي طابور عليها بطيئه جدا ونوع واحد فيها ومكان البوفيه ضيق..

2026-09-10 • via Nuitee
A
Alisher • solo_traveller • uz
9
2026-09-10 • via Nuitee
A
ALEXANDER • couple • ru
8
2026-09-09 • via Nuitee
L
Lacides Antonio • family_with_children • de
4
Pros:

Gute Lage, zentral, sauber, Frühstück lecker.

Cons:

Frühstückspersonal sehr unfreundlich und nicht kooperativ; die Klimaanlage hat nicht funktioniert- obwohl wir reklamiert hatten- morgens hatte das Zimmer 18 Grad und wir waren erkältet. Personal braucht mehr Training, wir wurden um 22:30 Uhr ohne ersichtlichen Grund auf dem Zimmer angerufen und aufgeweckt; für Familien nicht geeignet, bspw ist kein Kinderstuhl vorhanden

2026-09-09 • via Nuitee
L
Lacides Antonio • family_with_children • de
5
2026-09-09 • via Nuitee
Мария • family_with_children • kz
9
2026-09-08 • via Nuitee
G
Gulnara • family_with_children • kg
10
очень приятный отель и персонал.
Pros:

Завтрак хороший,кровати ,подушки удобные,размер комнаты и ванны нормальный для двоих.Завтрак аж с 7 до 10 часов ,есть кофемашина!

2026-09-07 • via Nuitee
Z
Zhanar • couple • kz
10
Комфортное проживание
Pros:

Все

Cons:

Все понравилось

2026-09-07 • via Nuitee
O
O'Sullivan • solo_traveller • gb
10
Short and very sweet
Pros:

I couldn't find a fault, perfect hotel in a beautiful city

2026-09-07 • via Nuitee
A
Ainash • extended_group • kz
10
2026-09-06 • via Nuitee
R
Ruslan • solo_traveller • kz
8
2026-09-06 • via Nuitee
N
Nils • couple • de
7
2026-09-06 • via Nuitee
S
Simona • couple • it
9
2026-09-05 • via Nuitee
M
Mirkhodja • solo_traveller • uz
8
Pros:

Facility

Cons:

Breakfast

2026-09-05 • via Nuitee
S
Shynar • solo_traveller • kz
10
2026-09-04 • via Nuitee