Golden Palace Hotel

Hotels
8.2 (2207 reviews)
Baytursynov Street 54 , Almaty , kz

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Service
Cons:
Room Quality
Amenities

Categories

Cleanliness
8.05
General positive comments about cleanliness, but some reviews indicate room maintenance needed.
Service
8.55
Positive feedback regarding the staff and service quality.
Location
9.05
High praise for location, described as excellent and convenient.
Room Quality
7.55
Some comments mention outdated rooms that require renovation.
Amenities
7.55
Lack of basic amenities like tea/coffee facilities noted.
Value for Money
8.55
General agreement on reasonable pricing relative to service provided.
Food and Beverage
8.05
Breakfast is described as good with a variety of options.
Overall Experience
8.25
Mixed reviews, with some issues but overall a satisfactory experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:31

Property Description

Luxurious Stay in the Heart of Almaty

Convenient Location: Situated in central Almaty, Golden Palace Hotel offers complimentary private parking and Wi-Fi, with Abay Prospekt and Baykonur Metro Station just a kilometer away.

Comfortable Accommodation: The elegantly furnished rooms are equipped with modern amenities such as a minibar, flat-screen TV with cable/satellite channels, and a private bathroom stocked with complimentary toiletries.

Dining and Relaxation: Indulge in delicious meals at the on-site restaurant or unwind with a drink at the bar.

Ready to experience a blend of comfort and convenience? Book your stay at Golden Palace Hotel now and make the most of your visit to Almaty!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children up to and including 5 years old stay for free when using an available extra bed.
    People 6 years old and over stay for KZT 5,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 2207 reviews
Cleanliness: 8.05
Service: 8.55
Location: 9.05
Room Quality: 7.55
Amenities: 7.55
Value for Money: 8.55
Food and Beverage: 8.05
Overall Experience: 8.25
S
Samal • family_with_children • kz
7
2026-04-10 • via Nuitee
A
Aigul • couple • kz
9
2026-04-09 • via Nuitee
Y
Yernaz Yermekov • solo_traveller • kz
7
2026-04-09 • via Nuitee
Молдоев Урмат • family_with_children • kg
9
2026-04-08 • via Nuitee
H
Haleema • solo_traveller • gb
3
Pros:

Very rude behaviour from staff , unprofessional, do not recommend this

2026-04-08 • via Nuitee
A
Andrei • couple • ru
7
2026-04-08 • via Nuitee
D
divine_monster • couple • ru
8
Pros:

Отель расположен недалеко от центра города, рядом есть кафе и магазины, до станции метро идти 10 минут.
Завтрак хороший.

Cons:

Тренажерный зал находится в подвале, где не работает связь. Оборудования там тоже маловато.

2026-04-08 • via Nuitee
A
Aygul • extended_group • kz
1
Pros:

нет вообще Боже упаси туда попасть цена вообще не соответсвует завтраки ужаные запах в отеле ужасный, соседи щумные, и район вообще не очень. Отель не 4 звезды а максимум на 1 звезду
Не рекомендую никому

2026-04-07 • via Nuitee
A
Anna • solo_traveller • kz
10
2026-04-07 • via Nuitee
A
Ahmet Açıkgöz • extended_group • tr
8
2026-04-07 • via Nuitee
O
omas6363 • family_with_children • my
8
Almaty nice and easy
Pros:

1. Location - outstanding
2. Cleanliness - very good
3. Breakfast buffet - good
4. Public transport - good connection

Cons:

1. Traffic noise - slight nuisance

2026-04-07 • via Nuitee
P
PENGFEI • couple • cn
8
还可以的一家酒店
Pros:

首先酒店的前台小姐姐英文很好，是我在哈萨克斯坦遇到第一个会英文的，态度很好很友善的帮助我完成了入住。酒店可以付费洗衣价格合理，早餐也不错。

Cons:

客房的被子实在太薄了….而且窗套也一样
从房价上来看 并不是特别有优势 Wi-Fi很慢

2026-04-06 • via Nuitee
R
Rizza Marie Cecilia • couple • hk
10
2026-04-05 • via Nuitee
M
Muratali • couple • kz
9
2026-04-04 • via Nuitee
D
Diana • solo_traveller • kz
8
2026-04-03 • via Nuitee
Есен • family_with_children • kz
10
Pros:

Все понравилось.

2026-03-31 • via Nuitee
E
Eldiiar • couple • se
8
2026-03-31 • via Nuitee
A
Aliya • couple • kz
10
2026-03-31 • via Nuitee
Y
Yagub Mammadov • family_with_children • az
10
2026-03-30 • via Nuitee
Оспанова • solo_traveller • kz
8
2026-03-30 • via Nuitee