De Palma Hotel Shah Alam

Hotels
7.7 (1383 reviews)
No 6 , Jalan Nelayan 19/15, Seksyen 19, , Shah Alam , my

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Kid meals
Fence around pool
See all facilities

Review Highlights

Pros:
Good location
Spacious rooms
Friendly staff
Variety in food
Cons:
Cleanliness issues
Service variability
Noise from outside
Inadequate facilities

Categories

Cleanliness
6.45
Specific issues with dirtiness, such as finding cockroaches and a moldy bathroom.
Service
8.45
Staff friendly and accommodating, although some reviews noted lack of friendliness.
Location
8.45
Conveniently located near shops and restaurants, with easy parking.
Room Quality
7.45
Rooms are spacious and comfortable, but there were some complaints about maintenance.
Amenities
6.95
Basic amenities available, but lacking in some entertainment options such as Netflix.
Value for Money
7.95
Generally seen as fair value, though some noted it didn't feel like a 4-star experience.
Food and Beverage
8.45
Breakfast variety praised, and the food quality received positive remarks.
Overall Experience
7.45
Mixed experiences with both positive aspects and multiple complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:33

Property Description

Convenient Location and Nearby Attractions

  • 20-minute drive from Subang Airport
  • 40 minutes to Kuala Lumpur International Airport
  • 10 minutes to Shah Alam Lake Garden

Modern Rooms with Amenities

  • Colourful interiors with en suite bathrooms
  • Air-conditioned with cable TV and tea/coffee facilities
  • Some rooms feature a seating area and flat-screen TV

Dining Options

  • Rumbia Coffee House offers local and western meals
  • Room service available from 8.00am to 7.00pm during MCO 3.0

To enjoy a comfortable stay with modern amenities and dining options, book your stay at De Palma Hotel Shah Alam now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for MYR 80 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 1383 reviews
Cleanliness: 6.45
Service: 8.45
Location: 8.45
Room Quality: 7.45
Amenities: 6.95
Value for Money: 7.95
Food and Beverage: 8.45
Overall Experience: 7.45
L
laila shukor • family_with_children • my
6
Pros:

Layanan staff sangat memuaskan serta tempat parking yang dekat dan mudah.

Cons:

Aircond kurang sejuk,karpet ada kesan kotoran dan lantai bilik mandi tersumbat mohon baikpulih terima kasih.

2026-03-12 • via Nuitee
A
AFIFAH SAHIDAN • family_with_children • my
10
2026-03-11 • via Nuitee
L
Liza K • family_with_children • my
8
Value for money, 3 star stay
Pros:

Most facilities were updated and clean. Easy check in n check out. The rooms were roomy and basic animeties were provided.
We were there to experience the iftar this year. The food spread was decent. Most local dishes were excellent. The food stalls offered quite a variety of dishes too. The venue for iftar was well managed n facilities for solat was provided n very conviniently located.

Cons:

The environment were a bit noisy as it is quite close to the main road, across a lot of factories. Especially motorbike noises.
We stayed in room with breakfast (sahur:3-4am), however the spread was a bit dissapointing. They gave the same food served for iftar the previous nite. Bread and cereal were provided, however it was missing the egg station. Would have appreciated at least, boiled or half boiled eggs. Fruits were also absent n salad bar.

2026-03-11 • via Nuitee
A
AFIFAH SAHIDAN • family_with_children • my
9
2026-03-11 • via Nuitee
A
AFIFAH SAHIDAN • family_with_children • my
9
2026-03-11 • via Nuitee
R
RABAA • family_with_children • my
7
2026-03-09 • via Nuitee
N
Nur Fara Wahidah • couple • my
8
Overali was okay to me n family
Pros:

Free parking and easy to access

Cons:

The blanket are re-usable not washed

2026-03-08 • via Nuitee
F
Faezahwati • couple • my
8
2026-03-07 • via Nuitee
A
Azhfar • solo_traveller • my
1
Pros:

Sahur sedap

Cons:

Aircond tak sejuk langsung. Call reception panggil maintenance lambat sampai. Kali ke 3 call baru sampai. Hampir 2 jam menunggu baru tiba. Kena tunggu orang baiki aircond basuh filter & sebagainya. Cadar kotor ada kesan darah. Kapet pun kotor. Ditawarkan tukar bilik tetapi bilik berbunyi bising pulak.

2026-03-07 • via Nuitee
J
Jahari • couple • my
10
Spacious!
Pros:

Newly renovated

Cons:

Moist smell in the room

2026-03-04 • via Nuitee
R
Rasinah • family_with_children • my
9
2026-03-04 • via Nuitee
I
Izlin Zuriani • family_with_children • my
9
2026-03-04 • via Nuitee
W
Wanie Mazlan • extended_group • my
7
Cons:

Only the air-conditioner not working very well.. forgot to tell to the receptionist regarding this issue

2026-03-02 • via Nuitee
N
Nurul Najwa • extended_group • my
5
Pros:

Parking full

Cons:

Bilik ad lipas. Aircond ambik masa lama untuj sejuk.

2026-03-01 • via Nuitee
M
Mohamad Hilmi • family_with_children • my
7
2026-02-27 • via Nuitee
K
Khan • couple • my
10
Pros:

Excellent

Cons:

INVOICE LATE TO RECEIVE

2026-02-27 • via Nuitee
M
MOHD NUZLI • couple • my
9
2026-02-26 • via Nuitee
N
Nooraini • family_with_children • my
7
2026-02-22 • via Nuitee
N
Nooraini • family_with_children • my
7
2026-02-22 • via Nuitee
M
Mihat • family_with_children • my
9
2026-02-14 • via Nuitee