De Palma Hotel Shah Alam

Hotels
7.7 (1430 reviews)
No 6 , Jalan Nelayan 19/15, Seksyen 19, , Shah Alam , my

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Kid meals
See all facilities

Review Highlights

Pros:
Good location
Spacious rooms
Friendly staff
Variety in food
Cons:
Cleanliness issues
Service variability
Noise from outside
Inadequate facilities

Categories

Cleanliness
6.45
Specific issues with dirtiness, such as finding cockroaches and a moldy bathroom.
Service
8.45
Staff friendly and accommodating, although some reviews noted lack of friendliness.
Location
8.45
Conveniently located near shops and restaurants, with easy parking.
Room Quality
7.45
Rooms are spacious and comfortable, but there were some complaints about maintenance.
Amenities
6.95
Basic amenities available, but lacking in some entertainment options such as Netflix.
Value for Money
7.95
Generally seen as fair value, though some noted it didn't feel like a 4-star experience.
Food and Beverage
8.45
Breakfast variety praised, and the food quality received positive remarks.
Overall Experience
7.45
Mixed experiences with both positive aspects and multiple complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:33

Property Description

Convenient Location and Nearby Attractions

  • 20-minute drive from Subang Airport
  • 40 minutes to Kuala Lumpur International Airport
  • 10 minutes to Shah Alam Lake Garden

Modern Rooms with Amenities

  • Colourful interiors with en suite bathrooms
  • Air-conditioned with cable TV and tea/coffee facilities
  • Some rooms feature a seating area and flat-screen TV

Dining Options

  • Rumbia Coffee House offers local and western meals
  • Room service available from 8.00am to 7.00pm during MCO 3.0

To enjoy a comfortable stay with modern amenities and dining options, book your stay at De Palma Hotel Shah Alam now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for MYR 80 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 1430 reviews
Cleanliness: 6.45
Service: 8.45
Location: 8.45
Room Quality: 7.45
Amenities: 6.95
Value for Money: 7.95
Food and Beverage: 8.45
Overall Experience: 7.45
M
Musa • couple • my
8
2026-05-02 • via Nuitee
A
Azira Ezryn • solo_traveller • my
8
2026-04-27 • via Nuitee
N
NUR SYAIRAH SAFIAH • couple • my
8
2026-04-27 • via Nuitee
A
arziani • couple • my
9
2026-04-25 • via Nuitee
A
arziani • couple • my
9
2026-04-25 • via Nuitee
A
arziani • couple • my
9
2026-04-25 • via Nuitee
N
Noor Mohamad Akmar • solo_traveller • my
3
Pros:

Staff not friendly. Room was not serviced until needed to call second time

Cons:

Staff need yo improve their attitude

2026-04-24 • via Nuitee
M
Mohd Desa Othman • family_with_children • my
7
Pros:

Breakfast is good

2026-04-20 • via Nuitee
R
Rosly • solo_traveller • my
8
Pros:

Generally ok

Cons:

The room air conditioner not functioning well

2026-04-19 • via Nuitee
M
Mohd Saidi • family_with_children • my
9
Value for money
Pros:

Ample parking, cosy rooms

Cons:

The aircon takes longer than usual to cool the room ...

2026-04-11 • via Nuitee
A
Abdul Hadi • solo_traveller • my
9
2026-04-10 • via Nuitee
N
Nurul • extended_group • my
10
2026-04-07 • via Nuitee
S
Siti Aishah • family_with_children • my
8
Pros:

murah dan selesa ..breakfast sedap baik

2026-04-07 • via Nuitee
A
Annantharaj • solo_traveller • my
1
2026-04-07 • via Nuitee
M
Mohd Nizam • family_with_children • my
9
Pros:

Location

Cons:

Nil

2026-04-04 • via Nuitee
M
MOHD • family_with_children • my
9
Pros:

na

Cons:

na

2026-04-03 • via Nuitee
N
Noraini • couple • my
7
2026-04-03 • via Nuitee
L
Linda • extended_group • sg
4
Cons:

Aircon not working well

2026-04-01 • via Nuitee
N
Nurzahidah • extended_group • my
8
2026-04-01 • via Nuitee
M
Mohamad Ezhaq • family_with_children • my
5
Pros:

Location

Cons:

Air cond issue, room and walkway are warm.

2026-03-30 • via Nuitee