Pompeii Ruins Hotel

A very friendly hotel, with staff who did everything they could to help us, despite the language barrier. It is comfortable, if old fashioned in decor, which we liked. We had expected to be able to get breakfast and a beer or a glass of wine at night, neither of which was available, though you can get non-alcoholic hot and cold drinks and snacks from vending machines in the foyer. The area is basically industrial but is convenient for the Pompeii ruins, which are just a 20 minute walk away.

We stayed for 2 nights in May... the rooms are clean if a little dated .. bathroom clean shower rather small but I've noticed this in the last couple of hotels .Bed was comfortable and we slept well bed linen and towels spotlessly clean . Our room no3 only had a very small window but it wasn't a problem for us .. some rooms have a balcony. The staff were helpful spoke a little English but we managed to understand each other there are no tea making facilities in the room (finding a kettle in your room in Italy is a massive bonus I'd pack a travel kettle) but we could use the kettle near reception there is a coffe vending machine and a drink and snack machine also relatively cheap . This hotel is perfect for the Pompeii ruins which are about 15 mins walk there are restaurants and bars within walking distance there is mc Donald's nearby and a supermarket. Becareful of the road outside the hotel there is no footpath but that's no fault of the hotel . They have parking and a pleasant courtyard to sit in .we payed 40 euros a night and it was value for money basic maybe but clean comfortable and friendly

Whatever you do, do not book this hotel. I booked this hotel for the 4th March 2023. I booked it through Booking.com who then proceeded to put the booking through to Agoda. I decided to send an email to ask how to check in due to the time of arrival (between 9pm and 10pm ). They emailed me back saying that i did not have a booking and to pay for it through agoda. Then, when i sent the confirmation cert, they said they do npt work with Agoda. After much back and forth I've had to book elsewhere. Needless to say, they are refusing my refund and charging me for a room they have said 4 times i did not have!!! Eventually they have admitted that theyve made a mistake, said i could have a room but would you want to stay there because if you didnt they'ed take your money anyway? Do yourself a favour, do not book this place, save yourself the hassle of battling two hotel suppliers and a hotelier that cares not for your suffering only profit.

Mix up with booking even though owner confirmed booking by email. They were surprised to see me. Changed tax from 12 euros to 28 euros. No-one informed me. I asked what time breakfast was as I booked B&B back in June and was told they stopped serving breakfast 2 days before I came. Again no-one told me. Was given a room that had damp bedding and pillows and when I eventually explained the situation after many hand signals, I got replacement pillows and a single sheet and had to make the bed myself. The site giving information on the hotel has English/Italian. No-one spoke English and I felt that they really didn't want to deal with me because I only spoke English. I wanted to come home after the first day. Spoilt my first holiday in 4 years. I would never recommend this hotel to anyone.

At first glance, the hotel looked nice and welcoming. The staff seemed hospitable. The hotel is located conveniently when it comes to the ruins. However, there were some things about the room worth mentioning.

1. We noticed black mold in the windows both in the bathroom and bedroom. Also in the shower.

2. The shower would change temperature constantly which made it hard to get properly clean.

3. There was no handsoap provided. Luckily we brought our own but this could be a problem for short term visitors.

4. The walls seemed paper thin because we could hear everything happening outside and even heard our neighbors having you know what with the tv on full blast.

5. The bed is super uncomfortable and sprainy. My partner and I woke up with terrible backaches.

6. The location was really gloomy and didn't show what Pompeii had to offer at all.

It was so bad we decided to check out early and stay another place to get a better experience of the city. Waste of money but we refused to stay another night. I highly recommend booking accommodation much closer to the centre!

Location, location, location! And a host and hotel owner who excels in the very best service. Everything was above our expectation. Affordable, affordable, affordable!
PS! Take the opportunity to recommend an unpretentious family-run tavern / pizzeria, Delicia, just 100 meters from Pompei Ruins de Charme.

We stayed at this wonderful B&B for one night and we also asked Dino to drive us to Sorrento and Naples. The B&B is beautifully decorated, and it's also so close to the ruins, the location couldn't be more perfect. And the best part about it is Dino himself, so friendly, so full of correct advice and super helpful! Frankly, haven't come across a single host as amazing as Dino is! Highly recommend this B&B!!

Nonostante sia un B&B e nonostante l’offerta prevedesse la prima colazione inclusa, all’arrivo sono stato informato che, causa covid, la colazione non veniva fornita.
La porta della camera era difettosa e non chiudeva bene.
La camera è dotata di una finestra lunga circa un metro e larga circa 30 cm. Più che una finestra è una bocca di lupo, e sorge il dubbio che sia una camera illegale dal punto di vista urbanistico.
All’arrivo la camera aveva il condizionatore acceso a 17 gradi. Ho chiesto di spegnerlo, ma la sera dopo al rientro era di nuovo a 17 gradi. Il contrasto con la temperatura esterna era piuttosto sgradevole e anche in questo caso sorge il dubbio che esista qualche divieto a temperature così basse.
... Per il resto tutto perfetto ...

When we stayed, there was severe black mould in the bathroom, a great big stain on the wall of the bedroom, air con didn't work, the main door was broken as if someone had try to break in. The only reason we got a different room was due to the description stating air con included so they had to provide it, very rude staff. Would not recommend!

There was damp all around the window and the air conditioning the nets were damp and dirty. The sink in the bathroom kept coming away from the wall.
The heating went off before 7pm so the room was freezing had to get into bed to keep warm.
Breakfast was a joke one croissant each and a glass of water did ask for a juice was told they dont do any.
When I ask them to book a taxi was to to call them myself I tried they didn't speak English and kept hanging up on merit took me ages to get someone to help me. Will deffo not be staying there again.

On arrival gardens well presented reception hallways clean well presented ! But the truth came out breakfast x1 crossient 1 coffee ask for more at your peril !! . NO lounge seating area staff were very helpful but the owners daughter very rude no customer service. If your unlucky enough to have room 13 a disgusting stained beaten mattress awaits you with blood stained sheets. HAIRDRYER taped to the wall and the dried flowers outside the room filthy avoid the desolate dirty unhygienic B&b

Very close to the attractions great location Owners are just after the money!!! No service you pay for everything they don't care breakfast is Italian only 1 croissant and only 1 coffee nothing else very poor) breakfast what breakfast!!! you have to pay ie any extas. No Where to sit and relax. The room (3) was clean but the bed is worn-out very uncomfortable. my sister was in room 13 the bed is stinking stained all over DONT BOOK HERE RUBBISH 😡

In short don’t stay here unless you have a car or bike. The area has nothing and it’s 25 minutes walk to Pompeii (town) 10-15 minutes to the ruins.

Ants were everywhere In this hotel, we had to change rooms when we arrived as ants were all over the shower. Ants are on walls in the corridors, on the floor and everywhere outside (less of an issue).

The rooms are cheap and walls very thin and you can hear too much. The curtains in our rooms were pathetic and woke us up with light by 6am!

Even though it’s a cheap hotel I can deal with most issues but the ants is unacceptable. Breakfast will leave you hungry, not worth waking up for.

I booked the hotel Pompeii Ruins on the internet some months before in order to be close to The historical sites. I have no complaints about it, it is very good value for money. The rooms are a little old fashioned and basic but we're adequate for our needs. The garden at the front is a very nice place to sit and have breakfast, we also sat there one or two evenings. It is quite a long walk to town to find restaurants etc and not a terribly safe road to walk along.

small room with curtains but no window ,very depresive, some tiny window in more than 2meters high, not that close to centr, just like 1km from pompey entrance, breakfast creckers and jam, one croasant, better to go mcdonald behind

Bella struttura con posizione in una via tranquilla abbastanza vicina agli scavi ,parcheggio privato . Colazione modesta.

Hotel is Cheap. the breakfast is nice we had coffee toast and crossiants. Staff were very friendly. Was great to have the free parking so I felt our car was safe. Room was basic and fine. Bed was clean. I think this hotel is a great low cost option. For £25 me and my fiance stayed for one night and got breakfast which is just amazing value. Some reviews are very harsh on this hotel but I think it's cheap and cheerful and you get what you pay for and we we're happy with it

There may be better choices than this hotel, but we were not in the mood for looking. We arrived after dark and there was only one small room left. But it worked for us and the price was definitely right. Free parking (very important to us). Breakfast was nothing to write home about but more than adequate. Not the laden tables of pies, tarts and cookies, but more like a real Italian would have for breakfast. No complaints and rather grateful to the staff for their kindness.

Good location if you want to visit Pompeii ruins, hard to find

Where do I start.
The owner and daughter are rude, arrogant and just don't care about the customers.
Room is very very basic. Bathroom smells of sewage. If you want a good breakfast go somewhere else, it's pathetic. The only person that works there, that is great is Antonio (night shift) he helped us with advice etc for sight seeing.