Stay Inn Hotel

Hotels
Independent
5 (20 reviews)
Lot 19, Block C, SEDCO Complex, Kota Kinabalu, Sabah, 88300 , Kota Kinabalu , MY

Facilities

Free WiFi
24-hour front desk
Smoke-free property

Review Highlights

Pros:
Cheap
Friendly staff
Great location
Near markets
Cons:
Unpleasant odors
Non-functional amenities
Smelly and dirty rooms
Poor maintenance
Cramped space
Inconsistent service

Categories

Cleanliness
4.2
Numerous guests complained about unpleasant odors, smelly and dirty rooms, indicating significant issues with cleanliness.
Service
5.6
While some guests found the staff friendly, there were complaints indicating inconsistent customer service quality.
Location
8.4
Most guests agreed that the hotel's location was favorable, close to local attractions and markets.
Room Quality
3
Guests commonly reported rooms being small, cramped with non-functional amenities, such as broken TVs and water heaters.
Amenities
3.5
Due to reports of non-working TVs, broken water heaters, and lacking overall maintenance, the rating for amenities is low.
Value for Money
4.5
Some guests felt the hotel was cheap, but the majority of the reviews suggest dissatisfaction with the value for the price, given the quality issues.
Food and Beverage
5
Food and beverage services were not prominently mentioned in the reviews, suggesting a neutral sentiment towards this category.
Overall Experience
4.4
Guests' experiences tilted towards the negative side, with more reviewers expressing disappointment than satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-30 00:19

Property Description

Centrally Located Stay

Convenient Amenities: Enjoy room service, dry cleaning, and a 24-hour front desk.

Comfortable Accommodations: Relax in air-conditioned rooms with LCD TVs, free Wi-Fi, and private bathrooms.

Prime Location: Explore nearby attractions like Petagas War Memorial and Queen Elizabeth Hospital.

Ready to experience comfort and convenience? Book your stay at Stay Inn Hotel now!

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKI

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

5
Based on 20 reviews
Cleanliness: 4.2
Service: 5.6
Location: 8.4
Room Quality: 3
Amenities: 3.5
Value for Money: 4.5
Food and Beverage: 5
Overall Experience: 4.4
W
WooSung
8
저렴한 가격에 1박 할 수 있는 모텔같은 호텔
Pros:

코타키나발루에 새벽에 도착하여 저렴한 가격(2만원 대)에 1박할 요량으로 묵었습니다. 새벽 1시쯤 도착했는데 예약 페이지를 출력해서 갔더니 금방 방을 내 줬습니다.
장점 : 시내에서 가깝다. 싸다. 복도에 냉수 정수기가 있다. 깔끔한 편이다. 에어컨이 빵빵하다.
단점 : 엘리베이터가 없다. 냉장고가 없다.(물은 2병 있음) WIFI가 없다.
3층에 방을 내 줬는데, 엘리베이터가 없어 캐리어 3개 및 유모차 옮기느라 힘들었습니다. 그래도 캐리어 몇 개는 카운터 보는 사람이 좀 옮겨 줬습니다. 방은 깔끔한 편이었고, 가격대를 생각하면 만족스러웠습니다. 문 앞에 공유기가 보이긴 했는데 무선 WIFI는 안 잡히더군요. 1박하고 근처에서 아침 먹고 바로 체크아웃 하고 메인 호텔로 이동했습니다.

2017-06-20 via Nuitee
K
KUNPEI
2
가격정도에요...
Pros:

공항과 가까운 곳에서 잠만 잘까 해서 싼 맛에 예약했는데,
호텔이라기 보단.. 여인숙에 가까웠습니당 ㅠ-ㅠ
완전 심각할 정도는 아닌데....
그냥 정말 싼 맛에 딱 그정도랄까요?
호텔을 생각하고 가시면 안될것같아용....
매우 낡았고 직원분들은 영어가 안되셔서 약간 힘들었습니다.

2017-05-08 via Nuitee
V
Verified traveler
2
절대가지마세요
Pros:

썩었음
진짜 왕 불친절
호텔스닷컴에서 예약사항이 전달도 안되나봄
내가 예약 사항 프린트해갔는데 계속 의심하고
계속 실랑이 하다가 겨우겨우 들어감

그릐고 무슨 호텔스닷컴에 나온 지도는 다 틀린거여서 택시비도 몇배로 물음

2017-04-18 via Nuitee
조승훈
6
새벽 도착이라 공항과 가까운 곳으로
Pros:

시설 기대하지않고 새벽도착이라 공항과 가깝고 그냥 잠깐 있는 곳으로 좋았어요~ 엘베없고요ㅠ 시설 굉장히 낙후되어있지만 가성비, 거리, 도착시간이 새벽이라는 점을 감안해본다면 욕할 것도 없이 적당합니다 :) 하지만 다음 날 바로 힐튼가서 힐링했어용

2017-03-30 via Nuitee
A
AEYOUNG
2
절대 가고 싶지 않은 곳
Pros:

맘에 드는 곳이 하나도 없는 곳 지저분하고 불친절하고 시설 엉망 전기시설이 불안불안 키 꼿는 곳은 망가져서 쓸수 없는 상태 정말 절대 권하고 싶지 않은 곳이네요
엘레베이터도 없어서 무거운 짐을 들고 오르락 내리락 해야하고 방도 너무 비좁고 기타등등 정말 안 좋아요

2017-02-02 via Nuitee
V
Verified traveler
2
Pros:

uncomfortable experience.
no elevator and weird pathways to rooms
problems during registration.

2017-01-06 via Nuitee
V
Verified traveler
6
Sub par experience
Pros:

Male staff at reception was incredibly rude and not helpful. It was clean enough for only having to stay there one night. Very small room but you get what you pay for.

2017-01-03 via Nuitee
V
Verified traveler
6
저렴하게 1박하기 좋음
Pros:

밤늦게 도착해서 잠만 자려고 저렴한곳으로 예약함
전체적으로는 깨끗함.

2016-12-23 via Nuitee
K
kuo
2
Near night market,very noisy all night
Pros:

We reserved the room and paid to Expedia by internet. The reception staff says the hotel has no informed also no room while we arrival hotel. It's a very bad travel night.

2016-11-29 via Nuitee
V
Verified traveler
4
Bad servic
Pros:

• I had problem to open toilet door. Its stuck from the inside. I take around 10 minute to open it. Phewwww. I cant on tv for 3 hour until i report to the servis desk. Its really dissapoint me to stay there again.

2016-09-13 via Nuitee
I
Izz
8
Reasonable price. Walkable in town area.
Pros:

Staff unfriendly, noisy, dirty sidewalk to hotel room.

2016-09-02 via Nuitee
M
malviana vivi
6
Bagus tapi tidak memuaskan
Pros:

Penginapan ok. Cuma keadaan bilik kecil bagi queen room. Bilik mandi tidak selesa sebab bersambung terus dengan tandas, tiada penghadang. Bilik bau hapak. Wifi perfume tetapi line slow sehingga pelanggan tidak dapat Sambung

2016-06-13 via Nuitee
V
Verified traveler
8
Pros:

La habitación era muy pequeñita pero no se puede pedir mucho más por ese precio. Muy bien para ahorrar dinero.

2016-03-27 via Nuitee
V
Verified traveler
8
It is located near from airport. I was satisfied t
Pros:

It is located near from airport. I was satisfied to cost-effetiveness.

2016-03-02 via Nuitee
J
juillet
2
빨리 아침이 되서 다른 호텔로 옮기고 싶은 느낌
Pros:

처음 도착해서 로비를 봤을 때 어라? 로비야..? 그리고 방을 들어가서 오마이갓..하지만 직원들은 웃음으로 대해줬고 화장실도 깔끔했습니다. 그래도 전 저기에 가지 않을 것입니다

2016-02-23 via Nuitee
V
Verified traveler
4
Soket rosak
Pros:

Soket rosak dan tidak dapat mengecas telefon pintar & camera

2016-01-12 via Nuitee
G
Gregory
2
Dump
Pros:

This is a shocker.. 25 steps and a long overhead bridge to get to the room. No help with bags and the room stank of paint odour giving me a headache breathing it. The TV had only 5 local channels in malay plus a sports channel. Even in the family room we had one glass to share, or some paper cups were offerred. Drunks and motorbikes outside all night. WiFi didn't exist... we were duped! Terrible and misrepresented.

2015-11-25 via Nuitee
A
Alysia
6
Meh...
Pros:

The place is pretty run down compared to the pictures. The wifi never worked the whole time after constantly asking them to fix it. There are massive amounts of stairs, horrible for anyone with a big bag. The location was close to the mall, which was nice.

2015-10-03 via Nuitee
N
Nurul Hakimah
6
Strategic spot
Pros:

Cheap hotel with sufficient facilities located in a strategic area for food and shopping

2015-07-14 via Nuitee
H
Helmi
6
Affordable & comfortable when travelling alone
Pros:

It's located in a strategic location, close to major shopping areas & 24hour stores. The room was comfortable. The downside was I need to carry my 8months old baby to the 3rd floor using stairs (no elevator) & broken wifi. Overall the room was clean, affordable & comfortable

2015-07-07 via Nuitee