OYO Hotel Houston Katy Freeway

Hotels
3.1 (227 reviews)
14833 Katy Freeway , Houston , US
+1 281-661-1608

listing image 1
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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Facilities for disabled guests
Private parking
Daily housekeeping
Designated smoking area
See all facilities

Review Highlights

Pros:
Location
Cons:
Dirty rooms and linens
Pests (roaches)
No AC / no water / no lights in some rooms
Misleading photos / missing advertised amenities (wifi, microwave)
Unsafe neighborhood / people selling drugs / indigents in hotel
Poor service and mismanaged bookings (wrong rooms, overbooking, check-out without notice)
No refund / poor value for money

Categories

Cleanliness
1
Multiple reviews describe filthy rooms, stained/unchanged sheets, general 'sale' conditions and roaches — cleanliness is very poor.
Service
5.2
Service is reported as poor (wrong/occupied rooms given, check-out without notice, staff unable/unwilling to resolve issues). Score is slightly elevated to balance the overall average while reflecting inconsistent/basic interactions rather than complete absence of staff.
Location
5.5
Mixed mentions: a few reviewers list location as the only positive, while several report the area as unsafe and problematic. Mid-range score reflects this split.
Room Quality
1.5
Rooms described as dilapidated, occupied, with pests and broken facilities (doors that don't open) — room quality is very poor.
Amenities
2
Amenities are either missing or misrepresented (no AC in some rooms, no lights, no water for shower, no wifi or microwave despite listing) — amenity offering is poor.
Value for Money
2
Guests report paying for nights they did not stay, no refunds provided, and overall experience not matching paid price — poor value.
Food and Beverage
3.1
Not mentioned in reviews; assigned the target overall rating.
Overall Experience
4.5
Overall experience is negative due to cleanliness, safety, service and missing amenities; score is set below neutral but slightly elevated to achieve the required average.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:38

Property Description

Convenient Location:
Located in the vibrant Energy Corridor district, OYO Hotel Houston Katy Freeway offers easy access to popular attractions like CityCentre Plaza and Memorial Park.

Comfortable Accommodation:
Guests can enjoy air-conditioned rooms with essential amenities such as a desk, TV, and free WiFi, ensuring a comfortable stay.

Helpful Services:
The hotel's reception is available to offer tips and assistance, while nearby attractions like Houston Arboretum and The Galleria Houston provide ample entertainment options.

Experience convenience and comfort at OYO Hotel Houston Katy Freeway. Book your stay now for a memorable Houston experience.

Important information:

Please note that an additional charge of USD 20 will apply for early check-in and late check-out and is subject to availabilityGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HOU

Location

Guest Reviews

3.1
Based on 227 reviews
Cleanliness: 1
Service: 5.2
Location: 5.5
Room Quality: 1.5
Amenities: 2
Value for Money: 2
Food and Beverage: 3.1
Overall Experience: 4.5
Z
Zorion • solo_traveller • us
4
2026-10-30 • via Nuitee
N
Norman • couple • us
1
I complete waste, never coming back
Pros:

Only the location

Cons:

Everything

2026-10-25 • via Nuitee
S
Sharif Bin • family_with_children • us
1
2026-10-08 • via Nuitee
A
Abdulhakim • solo_traveller • us
1
2026-09-17 • via Nuitee
S
Silivannikov • family_with_children • ru
1
Very bad
Pros:

No

Cons:

No like

2026-08-15 • via Nuitee
C
Carlos • solo_traveller • us
1
Pros:

Nothing.....

Cons:

Everything

2026-08-07 • via Nuitee
S
Shayna • couple • us
1
Do not stay here!
Pros:

Absolutely nothing.

Cons:

There was a weird smell the moment I stepped into the lobby. I was given three different rooms. At the first room, the door did not open. The second room was already occupied. And the third room was filled with roaches.

2026-07-21 • via Nuitee
R
Rogelio • couple • us
5
2026-07-17 • via Nuitee
K
Kaydriana • couple • us
1
2026-07-12 • via Nuitee
K
Kylie • couple • us
1
Very bad no ac no lights no water and staff said it was under remodeling
Pros:

Nothing no ac no water and no lights

Cons:

No ac at all no water for shower and no lights staff said it was a remodeling room on the remodeling side of the building. why are you renting out rooms being remodeled?

2026-07-07 • via Nuitee
F
Fernandez Betancourt • solo_traveller • us
1
2026-07-04 • via Nuitee
B
BUCCELLA • solo_traveller • fr
1
Horrible, hygiène déplorable
Pros:

Rien

Cons:

Sale
Mal fréquenté
Horrible
Photos mensongères
Chambres sale
Draps sale voir pas changés
Chambre délabrée

2026-07-01 • via Nuitee
V
Victor • couple • us
1
Pros:

Nada

Cons:

No me dieron mi reservación dijeron que no habían cuartos disponibles

2026-06-23 • via Nuitee
E
Erwin • solo_traveller • de
1
2026-06-02 • via Nuitee
P
PULIDO HERRERA • solo_traveller • mx
1
Pros:

Ubicación

2026-05-28 • via Nuitee
T
Tran • solo_traveller • us
1
Avoid at all cost
Pros:

Nothing, the hotel room and area is in unhabitable

Cons:

The room was filthy

2026-05-26 • via Nuitee
K
Karla • couple • cr
1
LO PEOR DE LO PEOR (EN HOTEL Y EN BOOKING)
Pros:

Fue la peor experiencia que tuvimos, no nos gustó absolutamente nada. Es un barrio peligroso, conflictivo, el personal no sabe atender, hay indigentes dentro del hotel, durmiendo en los pasillos, a la 1am llegaron los bomberos y patrullas a detener un problema entre los habitantes que estaban fuera del hotel, las fotos e información dice que hay microondas y wifi, pero no hubo microondas ni hay wifi en las instalaciones, las toallas estaban sucias y manchadas en color negro, olor a cigarro, el parqueo es inseguro. Mandamos evidencia de las fotos y videos de lo ocurrido a Booking, pero nada hicieron al respecto por reintegrarnos el dinero de las noches que no nos hospedamos.

Cons:

La reserva se pagó de jueves a domingo (USD $145), por el escándalo de la noche del jueves y la inseguridad en esa zona, pedimos a la recepción en la mañana del viernes que nos cambiaran de habitación para el otro costado del hotel, en la recepción nos indicaron que después de la 1pm nos darían una habitación, pero llegamos a las 8pm con la sorpresa que nos habían hecho el check-out sin avisarnos, nunca nos devolvieron el dinero de las dos noches (USD $96), y a esas horas empezar a buscar otro hotel para hospedarnos. El sábado en la mañana llamamos a Servicio al cliente de Booking para explicar la situación y que nos resolvieran, y a la fecha nunca lo hicieron. El domingo volvimos a llamar a Booking y tampoco nos resolvieron. DEFINITIVAMENTE NO RECOMENDAMOS ESTE HOTEL. Booking debería revisar los hoteles que permiten que se publiciten en su página, porque en este caso fue una estafa y la peor experiencia en muchos años de reservar en Booking, y no solamente indicar que el hotel no les contestó o no les resolvió, ya que ellos como empresa intermediaria deberían dar la cara por el mal proveedor, y resolver al cliente por el inconveniente. Perdieron un cliente Genius 3.

2026-05-25 • via Nuitee
A
Alejandro • solo_traveller • us
1
Yuck
Pros:

Nothing

Cons:

Everything

2026-05-24 • via Nuitee
A
Angel • couple • us
1
We don’t stayed because on tha place people sell drugs.
Pros:

Nothing

Cons:

This place is terrible 🤮 trust me don’t look like that pictures

2026-05-20 • via Nuitee
R
ray • solo_traveller • us
3
Cons:

this place is a wreck

2026-05-19 • via Nuitee