Super 8 by Wyndham Florence

Hotels
•
Super 8
4.8 (323 reviews)
7937 Dream Street , Florence , US
+1 843-773-2646

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Pets allowed
Fax/photocopying
Facilities for disabled guests
Daily housekeeping
See all facilities

Review Highlights

Pros:
Kind/friendly staff
Quick, easy check-in
Comfortable bed/pillows (for some guests)
Wifi available
Cheap / good price (according to some)
Location (mentioned positively by some)
Cons:
Roaches and bugs in rooms
Dirty rooms, filthy floors, stained sheets and cigarette burns
Breakfast advertised but not provided
Reports of drug activity/prostitutes and generally unsafe/unsanitary conditions
Prepaid/nonrefundable booking complaints and refund issues with Booking.com
Double charge reported and other booking/charge problems
Broken items and poor room maintenance

Categories

Cleanliness
2
Repeatedly reported as poor: multiple mentions of roaches (big and small), filthy floors, dirty toilets, hair on towels, stained sheets and cigarette burns; several guests described the property as 'nasty' or an 'absolute dump.'
Service
8
Generally positive remarks about staff: described as kind, friendly and quick at check-in. No major complaints about front-desk behavior in the reviews (most operational issues relate to third-party booking/refund).
Location
7
Location was mentioned positively by at least one reviewer and no significant location complaints were raised in the dataset.
Room Quality
3.5
Mixed to negative: some guests found beds/pillows comfortable, but many reported dirty rooms, cigarette smell, bugs on beds, broken items and generally poor room maintenance.
Amenities
4
Wifi is noted as available (positive), but advertised amenities (notably breakfast) were repeatedly missing; overall amenities were inconsistent and under-delivered.
Value for Money
6
Mixed: several guests called the property 'cheap' and acceptable for price, while others felt it was poor value due to cleanliness and service issues; some strong complaints about prepaid/nonrefundable bookings.
Food and Beverage
3.5
Consistently negative for breakfast: multiple reviews state breakfast was advertised but not provided, described as a false claim.
Overall Experience
4.4
Overall mixed-to-negative: many guests reported extremely poor stays (roaches, filth, drug activity), while a minority reported comfortable beds and friendly staff; overall leans negative.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:38

Property Description

Convenient Location: Situated in northern Kentucky, just a short drive south of Central Cincinnati, Super 8 by Wyndham Florence offers easy access to both urban attractions and natural beauty.

Comfortable Accommodations: Enjoy amenities such as free local calls and expanded cable TV in every room, ensuring a relaxing stay for all guests.

24-Hour Service and On-Site Convenience: With a round-the-clock staffed reception and complimentary morning coffee, guests can feel at ease during their stay. Additionally, the on-site vending machines provide easy access to snacks and drinks.

Book your stay at Super 8 by Wyndham Florence now for a convenient and comfortable experience during your visit to northern Kentucky!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Guests under the age of 21 can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CVG

Location

Guest Reviews

4.8
Based on 323 reviews
Cleanliness: 2
Service: 8
Location: 7
Room Quality: 3.5
Amenities: 4
Value for Money: 6
Food and Beverage: 3.5
Overall Experience: 4.4
D
David • couple • us
1
Nasty
Pros:

We didn't like nothing

Cons:

The rooms was nasty. The first room We got put into there was no power in the bathroom puke in the sink. The second room we was put in was dirty and had cockroaches in it. We will not be back.

2026-11-01 • via Nuitee
M
Matayo • couple • us
10
Pros:

They are so kind and clean

2026-10-25 • via Nuitee
C
Carmella • solo_traveller • us
7
2026-10-18 • via Nuitee
S
Sheana • couple • us
1
This ain’t your grandmas Wyndham
Pros:

The worst thing I ever did was believe this was a Wyndham brand

Cons:

I am shocked that Wyndham allows their name to be tagged in such a horrid awful location as this hotel/right hole in the wall! This was the worst experience and the worst thing I did was prepaid and nonrefundable week

2026-10-15 • via Nuitee
J
John • couple • us
3
Cons:

Roaches

2026-10-15 • via Nuitee
S
Sheana • couple • us
1
I will never ever ever ever ever stay at this hotel and I suggest you don’t either unless you plan on getting high all n
Pros:

The worst thing I ever did this year was prepaid a week at this hotel

Cons:

There was nothing I liked at the property at all dirty rooms, dusty rooms, cold water, drug addicts, prostitutes, roaches, road staff, no breakfast, dirty, dirty, dirty, and all disguise under the name of Wyndham

2026-10-15 • via Nuitee
K
Kenny • couple • us
3
Convenient and cheap but nasty
Pros:

Cheap

Cons:

Dirty , false claim in providing breakfast

2026-10-13 • via Nuitee
D
Donald • couple • us
1
Nasty didn't stay there
Cons:

This motel was nasty we didn't even stay tere we left

2026-10-11 • via Nuitee
R
Rodney • couple • us
5
2026-10-08 • via Nuitee
W
Walker • solo_traveller • us
1
Booking.com is a rip off
Pros:

I. Booked a stay in Florence Ky for 2 nights and I never stayed 1 night. I wanted a refund for 1 nights stay, but booking.com is not giving me a refund for the night I didn't stay there. I only wanted a refund for 1 night because I did getin the bed and I did smoke 2 cigarettes, but I had a smoking room. I didn't do anything else in the room. I have contacted booking.com 5 times and each time it is a different excuse, either they can't reach Super 8 by phone or they are not responding to the emails that they have sent. I have contacted Super 8 by the 800 number and the local number. I have also contacted Super 8 by the email booking.com gave me and Super 8 has responded to my email. So booking.com is not going to refund me my money nor are they willing to book me another stay at Super 8. The last time I called booking.com they put me on hold until the phone hung up. Booking.com is a rip off and they don't care that I am on disability and bearly making it to survive. I will post this on every social media account that I have and post it on Yelo every week until this matter is handled.

2026-09-18 • via Nuitee
B
brian • solo_traveller • us
6
2026-09-17 • via Nuitee
O
Ok • solo_traveller • us
1
Pros:

Staff was nice

Cons:

There was roaches everywhere big roaches and little ones and the towels had hair all over them

2026-09-11 • via Nuitee
J
Josh • extended_group • gb
10
2026-09-09 • via Nuitee
P
Phil • couple • us
3
It gave us a place to sleep, thank you for that.
Pros:

The bed although it had some bugs on it (I sure hope they were not bedbugs) was fairly comfortable.

Cons:

The place is falsely advertised as it says the room comes with breakfast, which it doesn't. The floors were filthy. The place stunk to high Heaven of cigarette smoke etc.

2026-09-08 • via Nuitee
R
Ryan • solo_traveller • us
2
Pros:

Wifi

Cons:

Got charged twice, roach problem in the room

2026-09-04 • via Nuitee
L
Lindsey • solo_traveller • us
10
2026-08-30 • via Nuitee
G
Gail • extended_group • ca
1
We didn’t stay, I have never seen such filth , contacted booking . com and didn’t even receive my money back
Pros:

Nothing , it was dirty and run down

Cons:

The room was an absolute dump
Toilets dirty, bedding dirty
Didn’t even stay

2026-08-19 • via Nuitee
B
Bucher • couple • us
7
Pros:

Was no breakfast.

Cons:

Breakfast. Was no breakfast.

2026-08-18 • via Nuitee
K
Karlee • solo_traveller • us
1
Cons:

It was dirty

2026-08-06 • via Nuitee
S
Sa'adatu • solo_traveller • us
1
2026-08-03 • via Nuitee