Sura Hagia Sophia Hotel

Hotels
8.8 (8868 reviews)
Divanyolu Cd. Alemdar Mh. Ticarethane Sk. No:10 Sultanahmet , Istanbul , tr

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great food
Cons:
Cleanliness issues

Categories

Cleanliness
7.76
Some reviews mention issues with cleanliness, specifically that the family rooms were in the basement with a bad smell.
Service
9.23
Numerous mentions of helpful and friendly staff, particularly Meryem, who received high praise.
Location
9.27
Multiple reviews highlight the excellent location, easily accessible on foot.
Room Quality
8.72
Rooms are described as comfortable, clean, and of high standard.
Amenities
8.75
Facilities such as breakfast and services are generally rated positively.
Value for Money
8.71
General sentiment reflects a fair value for the quality of services provided.
Food and Beverage
9.26
Food quality is repeatedly praised, with mentions of good breakfasts and beverages.
Overall Experience
8.73
Overall sentiment indicates a very positive hotel experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:14

Property Description

Luxurious Ottoman-Style Architecture and Peaceful Botanic Garden
Sura Hagia Sophia Hotel, located in Sultanahmet, features traditional Ottoman-style architecture, an outdoor swimming pool, and a serene botanic garden with various flower species. Enjoy the tranquil ambiance and beautiful surroundings during your stay.

Comfortable and Well-Equipped Rooms
Experience a calm and quiet atmosphere in soundproof rooms equipped with modern amenities such as air conditioning, LCD TV, and a fully stocked minibar. The private bathrooms come with complimentary toiletries and slippers, ensuring a comfortable stay.

Gourmet Dining and Relaxation Options
Indulge in a rich buffet breakfast and savor Ottoman cuisine at Deraliye Restaurant. Unwind with a cup of coffee in the peaceful garden or at Khaldi Café. Pamper yourself at the spa facilities with Turkish bath and massage sessions, or stay active at the fully-equipped fitness center.

Experience luxury and relaxation at Sura Hagia Sophia Hotel. Book your stay now for an unforgettable experience.

Important information:

Guests are kindly requested to show the credit card used for reservation upon check-in. Please note that the name of the guest needs to correspond with the name on the credit card when booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Thu, Oct 1, 2026 until Thu, Apr 15, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Location

Guest Reviews

8.8
Based on 8868 reviews
Cleanliness: 7.76
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 9.26
Overall Experience: 8.73
M
MARIA NURIA extended_group es
8
2026-08-15 via Nuitee
C
Cynthia solo_traveller ar
6
2026-08-15 via Nuitee
G
Girish family_with_children gb
10
Pros:

Alkan umut samet mete was the best bellboys and everybody was perfect thank you guys

2026-08-15 via Nuitee
A
Adriana solo_traveller gb
6
It’s a nice hotel, but I would not say it’s a 5 star hotel.
Pros:

The location is excellent, we could walk to many attractions and it is very close to the tram’s station. The breakfast was not bad.

Cons:

The room need some improvement, few things didn’t work when we got there like the fridge, the safe and we had to call the receptionist for the air conditioner. The shower’s floor is dangerous, very slippery.

2026-08-15 via Nuitee
M
maryam family_with_children pk
10
Pros:

Ekrem best bellboy service

2026-08-15 via Nuitee
J
Joanne family_with_children gb
8
Pros:

Excellent pool and great location in old city

Cons:

You had to use your room towels did the pool and then ask for new ones which never arrived. Aircon was poor. Has to ask to be fixed but still didn’t work properly

2026-08-15 via Nuitee
A
anna family_with_children it
3
Pros:

Posizione centrale

Cons:

Assolutamente non è un albergo a 5 stelle. Ho prenotato per tre persone, abbiamo dormito in tre la prima notte, mi hanno portato il secondo giorno una brandina dopo l'ennesimo sollecito. Una stanza che era un sottotetto mansardata, una piccola finestra in alto unico punto luce, manopola del lavandino mal funzionante, le foto assolutamente non sono veritiere. Mi avevano promesso un cambio stanza mai avvenuto.

2026-08-14 via Nuitee
K
Kasim family_with_children gb
6
Disappointed, given the previous positive reviews.
Pros:

The location was great and the staff are friendly. The breakfast staff and Warishah Zia (guest relation) were very helpful.

Cons:

Our room was not cleaned despite the request to do so. We repeatedly asked for an iron, it took over 3 hours and 6 visits to reception for it to arrive.

Our rooms were spread out over three floors and we were promised the superior room would have a view but it didn’t. I raised this with the reception staff and they said they would deal with it the following day. Nothing happened.

2026-08-14 via Nuitee
R
Roberto solo_traveller it
9
Posizione strategica.
Pros:

Ottima la posizione, vicino a tutti i punti di interesse del quartiere.
Il personale, particolarmente disponibile e accogliente. Professionale e mai invadente.

Cons:

La piscina: piccola e troppo affollata.

2026-08-14 via Nuitee
M
Mikhail solo_traveller pt
10
Pros:

Alkan and same was the best bellboys

2026-08-14 via Nuitee
K
Kiymet solo_traveller au
10
Pros:

Conveniently located

2026-08-14 via Nuitee
B
btisem couple gb
10
Pros:

Samett bellboy and mete bellboy good service

2026-08-14 via Nuitee
W
Willy family_with_children fr
10
⭐️⭐️⭐️⭐️⭐️ Excellent stay with outstanding service!
Pros:

We had a fantastic time at this hotel! The cleanliness was impeccable — the housekeeper on the 3rd floor did an amazing job, and our room was always spotless.
A special shout-out to Sultan at reception, who was incredibly accommodating and gave us great advice during our stay.
The sauna, hammam, and Turkish bath were a highlight for our whole family — we all loved them! The gym was also a real treat, well-equipped and a joy to use.
Highly recommended for a comfortable and relaxing experience. We’ll definitely be back!

2026-08-14 via Nuitee
Y
Yaimelis family_with_children es
1
No es aconsejable
Pros:

Nada

Cons:

Todas las instalaciones sucias, moho en los baños , la piscina de exterior el agua totalmente sucia que no se ve la cerámica y no es un 5 estrellas .

2026-08-14 via Nuitee
W
waqas Ahmed family_with_children gb
8
Overall good.
Pros:

Staff were very friendly and helpful. Particularly I want to thank Warisha guest manager, Sultan at reception, Nematullah and Ahmar at breakfast section. Thanks guys for your kindness and help.

Cons:

Same Breakfast option each day.corridors were very warm.

2026-08-14 via Nuitee
G
ghita couple ro
10
2026-08-14 via Nuitee
A
Anjum solo_traveller gb
10
Fantastic location and great facilities.
Pros:

Staff were incredibly kind and helpful, in particular Ahmed and Suleiman as well as all the other porters. Facilities were great such as the pool and spa. The location was fantastic, very close to historical sites and main food and shopping streets. Lovely breakfast too.

Cons:

The room was a little tired looking and could do with an upgrade including the furniture.

2026-08-14 via Nuitee
R
Rami couple fr
10
Pros:

Réception Zehrq and Sultqn were very Good. Alkqn is Best Bell ou

2026-08-14 via Nuitee
R
Rachael family_with_children gb
7
Pros:

Staff .. a

2026-08-14 via Nuitee
F
Fasal couple dk
10
Pros:

Alkan and samet was the best bellboys warisha and zeybep was the best concierge

2026-08-14 via Nuitee