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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Family rooms
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BBQ facilities
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Car hire
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Massage services
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Currency exchange
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Concierge service
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Wheelchair accessible
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Kid meals
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Evening entertainment
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Emergency cord in bathroom
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Personal trainer
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Smoke alarms
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Physical distancing in dining areas
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CCTV outside property
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Process in place to check health of guests
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24-hour security
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Security alarm
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Key card access
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Mobile app for room service
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Broadcast Live sport events
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Pub crawls
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Happy hour
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ATM/banking
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Shopping on site
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Beach umbrellas
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Private picnics
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Wine release events
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Reception hall
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Japanese garden
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Covered parking
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Secured parking
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Garage
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Charcoal grill
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Vegetarian menu options available
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Mountain Views and Modern Facilities
Stay at Shangri-La Hotel Lhasa, only 700 meters from Norbulingka and Tibet Museum, with guestrooms offering stunning mountain views. Enjoy well-equipped amenities like an oxygen lounge and free Wi-Fi.
Convenient Location and Cultural Exploration
Explore Lhasa effortlessly with the hotel's proximity to top attractions like Potala Palace and Jokhang Temple. Immerse yourself in Tibetan culture while staying just 6 km from Lhasa Railway Station.
Diverse Dining Options and Relaxation
Indulge in a culinary journey at the hotel's 4 on-site restaurants, offering Cantonese, Szechuan, and international cuisines. Unwind at the indoor swimming pool, fitness center, or with a soothing massage after a day of adventure.
Book now for an unforgettable stay at Lhasa Shangri-La Hotel!
Guests are required to show a valid government-issued ID card or passport upon check-in.
Guests can enjoy free mini-bar on the check-in day.
For guests who are non-Chinese citizen ID card holders, a permit to Tibet is needed. Guests need to apply it at the Tibetan Lhasa Tourism Bureau at least 7 days in advance. For more details, please contact hotel directly. The contact details can be found on booking confirmation.
Value-added tax (VAT) will be implemented in China with effect from May 1 2016. Should VAT be administered during time of stay, guest will be liable to the payment of a 6% of VAT rates applied to room and miscellaneous charges.
Please kindly note that the breakfast fee is CNY 166 plus 10% service tax and 6% VAT.
Property Policies
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 5 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Internet
WiFi is available in all areas and is free of charge.
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Parking
Free public parking is possible at a location nearby (reservation is not needed).
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Pets
Pets are not allowed.
Location
Guest Reviews
Very pleasant staff.
Lower level Chinese restaurant was excellent despite that staff was not very attentive and we needed to be patient until someone came.
The Horizon Lounge was a big disappointment. Selection for breakfast very limited.
Breakfast choice was very good.
The breakfast room was overcrowded. The service in the Shang Palace was extremely slow.
Unique hotel with amazing arquitectura and sophisticated decoration.
The atmosphere is relaxing and peaceful background nature sounds .
The staff is amazing , talented and friendly and well trained
The rooms are very top notch!
Breakfast room is a treat .
I wonder if we could have assorted cheese, such as a Brie or a manchego !
Hermosa Vista del Palacio de Potala, lindas instalaciones , muy buen servicio
Central location near museum, potala palace etc.
NA
Очень хороший и красивый отель. Удобное месторасположение. Ужины и завтраки потрясающие. Персонал вежливый.
View to Potala Palaca was amazing.
Great Spa, delicious and various food. Friendly personal.
And especially Ashley and Tsering.
Just two people could speak English. It was very hard even to order to cup of cappuccino and or to ask any question.
very good service
It’s a nice hotel and a comfortable room. The staff were nice but very few of the staff spoke English.
Club sandwich was excellent.
My observations are that the hotel looks a shade run down or cheaply built. The corners of the elevators were badly patched up, same with several other details also on the bar terrace.
The food in the western restaurant was not appealing. There was sushi (us it westerners?) which tasted artificial and the mountains of meats very greasy. Could only be my taste buds!
On the whole not value for money.
Shangri-La Lhasa was absolutely amazing! The hotel was impeccable, beautiful and spacious rooms, and an unbelievable breakfast buffet Ashley Chen who works at the front desk was the best professional ever, so polite, fast, helpful and kind! I highly recommend this hotel.
The room i was given was comfortable and well appointed. I can see the Potala Palace in the distance. Appreciate the daily fruits, water and 2 portable oxygen canisters provided daily. The humidifier and oxygen machine was very much appreciated. Staff are friendly, and tries their best to help/understand what is asked of them - one even had used a “translator” to be able to communicate in english. Efforts appreciated. Noted that a lot of the staff are fluent enough.
Classy hotel with all amenities
Option to eat breakfast a la carte was not available. Only option was the buffet.
Good facilities
Lifts were stuffy
Everything, great rooms, spa, pool, restaurants
We loved everything
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