Holiday Inn Express Augusta Downtown by IHG

Hotels
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Holiday Inn Express
8.2 (618 reviews)
444 Broad Street , Augusta , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good breakfast
Cons:
Cleanliness issues
Room assignments and comfort problems
Pricing disputes

Categories

Cleanliness
7.55
Some guests reported issues with cleanliness, including dirty floors in the room.
Service
9.05
Overall, guests praised the friendly and helpful staff.
Location
9.05
Convenient location mentioned by multiple guests.
Room Quality
7.05
Issues with room assignment and noise reported, but overall comfort noted.
Amenities
8.05
Breakfast quality appreciated, but some amenities were lacking.
Value for Money
8.05
Good value considering the location and services, although pricing issues were noted.
Food and Beverage
8.55
Breakfast received positive remarks.
Overall Experience
8.25
Mixed experiences with significant positives and some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:25

Property Description

Central Location in Augusta City Centre
Located in the heart of Augusta city centre, this Georgia hotel offers convenience and easy access to key attractions. Just 1.5 km away from the Augusta Convention Center, guests can immerse themselves in the vibrant city life.

Modern Rooms with Essential Amenities
Each room at Augusta East Holiday Inn Express features a cable TV, refrigerator, and microwave for a comfortable stay. Guests can also enjoy coffee-making facilities and a hairdryer, ensuring a hassle-free experience.

Convenient Facilities for a Relaxing Stay
Guests can unwind at the outdoor pool or stay active at the fitness centre. The hotel also provides a business centre, launderette, and free parking, catering to all needs during the stay.

Book your stay at Holiday Inn Express Augusta East for a perfect blend of comfort and convenience in Augusta!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AGS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 618 reviews
Cleanliness: 7.55
Service: 9.05
Location: 9.05
Room Quality: 7.05
Amenities: 8.05
Value for Money: 8.05
Food and Beverage: 8.55
Overall Experience: 8.25
N
Nico • solo_traveller • de
7
2026-04-18 • via Nuitee
S
Stephanie • family_with_children • us
10
Pros:

Everything

2026-04-16 • via Nuitee
A
Anthony • extended_group • us
4
2026-04-16 • via Nuitee
J
Jennifer • couple • us
6
2026-04-10 • via Nuitee
W
WILLIAM • solo_traveller • us
5
2026-04-09 • via Nuitee
J
J C • family_with_children • us
10
Pros:

Staff very helpful and courteous

Cons:

Low toilets no grab bar. Upon entering first room had broken phone and television not working. Staff quickly gave us another room which had no issues.

2026-04-03 • via Nuitee
M
Melissa • family_with_children • us
9
Pros:

Staff were so nice

Cons:

A/C didnt really reach the whole room. One side was freezing, the other side was hot.

2026-03-28 • via Nuitee
A
Albert • family_with_children • us
8
2026-03-27 • via Nuitee
J
Jason • solo_traveller • us
9
Awesome
Pros:

Location and breakfast

2026-03-25 • via Nuitee
L
Lee • couple • us
9
2026-03-25 • via Nuitee
R
Rosie • extended_group • us
7
The location was perfect.
Pros:

I enjoyed the many options for breakfast.

Cons:

The room was dark because the mechanism to open the windows didn’t work. The tub could have been cleaner.

2026-03-23 • via Nuitee
T
Thomas • family_with_children • us
10
2026-03-21 • via Nuitee
C
Claudette • couple • us
10
2026-03-19 • via Nuitee
A
Alexandrea • extended_group • us
10
2026-03-16 • via Nuitee
R
Robin • couple • us
9
2026-03-16 • via Nuitee
J
Jerry • family_with_children • us
10
Pros:

Cleanliness, friendly staff, delicious breakfast

Cons:

N/a

2026-03-14 • via Nuitee
C
Charles • couple • us
8
2026-03-14 • via Nuitee
A
Alexander • family_with_children • us
10
Pros:

Breakfast/gym re

2026-03-05 • via Nuitee
M
marven • family_with_children • us
10
2026-03-01 • via Nuitee
T
Tammie • family_with_children • us
7
2026-02-23 • via Nuitee