Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Excellent location
Helpful staff
Cons:
Noise from outside
Limited breakfast options

Categories

Cleanliness
8.7
Most reviews mentioned cleanliness positively, but there were minor complaints regarding delays in providing towels.
Service
9.2
Positive feedback on service; staff were noted as helpful and accommodating.
Location
9.7
Multiple reviews praised the hotel’s excellent location in the heart of the city.
Room Quality
8.2
Some complaints about room lighting and noise, affecting the overall perception of quality.
Amenities
8.2
Limited breakfast options mentioned, though overall experiences were positive.
Value for Money
8.7
Reviewers indicated good value considering location and service quality.
Food and Beverage
8.7
Food was mostly praised, although there were mentions of limited breakfast variety.
Overall Experience
9
Overall experiences were positive, with many recommending the hotel for its location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:50

Property Description

Luxurious Accommodation in the Heart of Mexico City

Convenient Location: Situated just 300 metres from San Juan de Letrán Metro Station, The Principal Hotel offers easy access to key attractions like the National Art Museum and Palacio de Bellas Artes Museum within a 5-minute walk. Constitution Square is also a mere 500 metres away.

Culinary Delights: Indulge in a gastronomic experience at Parrilla Leonesa Restaurant, serving a delectable array of Mexican and international dishes along with scrumptious breakfast options. Don't forget to unwind at the hotel's bar or grab a quick snack from the convenient vending machine.

Comfortable Stay: Each room is equipped with cable TV, free Wi-Fi, and a private bathroom, ensuring a cozy and relaxing stay for all guests.

Experience luxury and convenience at The Principal Hotel - book your stay now!

Important information:

Please note that when booking 3 or more rooms, you will have to pay the full amount 1 week prior to arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MEX

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 3331 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.7
Room Quality: 8.2
Amenities: 8.2
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 9
J
Jonatan • solo_traveller • mx
8
2026-04-18 • via Nuitee
O
Orlando • couple • co
9
2026-04-18 • via Nuitee
A
Ana Carolina • family_with_children • mx
10
2026-04-16 • via Nuitee
M
Morales • solo_traveller • mx
10
Pros:

La ubicación

Cons:

El ruido en los pasillos en las mañanas, no te deja dormir más tarde☹️

2026-04-16 • via Nuitee
M
Margarita MR • family_with_children • mx
10
2026-04-16 • via Nuitee
T
Torres • solo_traveller • mx
10
2026-04-15 • via Nuitee
J
Julio • family_with_children • us
9
2026-04-15 • via Nuitee
V
Veronica • solo_traveller • mx
9
descanso
Pros:

ubicación, comodidad

Cons:

ruido

2026-04-15 • via Nuitee
C
caroline • extended_group • fr
8
Une bonne adresse au centre-ville
Pros:

Très bon rapport qualité prix pour le centre ville. Bien insonorisé. Calme et chambre spacieuse

Cons:

Rien

2026-04-14 • via Nuitee
Z
Zacarias Castañeda • solo_traveller • mx
10
2026-04-13 • via Nuitee
G
Giuseppina • couple • it
9
2026-04-12 • via Nuitee
S
Sanchez • solo_traveller • mx
10
Pros:

Muy higienico y cerca del zócalo

2026-04-11 • via Nuitee
G
Gladen • solo_traveller • at
7
Pros:

Gute Lage, sehr nettes Personal

2026-04-11 • via Nuitee
O
Ochoa Sandoval • family_with_children • mx
10
Pros:

Excelente ubicación, personal atento y discreto, buen Wifi, camas cómodas y limpiasI.

Cons:

El día que fui a desayunar a su restaurante, tardaron en servirnos como hora y media y le sirvieron antes a personas que llegaron posteriormente.
Por tal motivo les manifesté mi inconformidad y opté por ya no ir al restaurante.

2026-04-11 • via Nuitee
A
Alba • couple • es
8
2026-04-10 • via Nuitee
O
Oscar • family_with_children • mx
5
Opinión
Pros:

La atención en recepción.

Cons:

Había personas discutiendo en la madrugada fuera de las habitaciones. Recomiendo que haya más personas de seguridad.

2026-04-10 • via Nuitee
S
silvia • couple • cr
8
2026-04-10 • via Nuitee
C
Carlos • solo_traveller • co
9
Pros:

Su terraza para tomar el desayuno, su centralidad, en todo el corazón del centro histórico

Cons:

Decoración de habitaciones, se siente sencilla

2026-04-10 • via Nuitee
F
Frank • family_with_children • se
9
Pros:

Good location and good value for price. It was possible to get access to good restaurants nearby and site seeing was also close. The water in shower had a good pressure and heat.

Cons:

The street was a bit noisy also at night, so double windows could be an improvement.

2026-04-09 • via Nuitee
• family_with_children • mx
10
2026-04-09 • via Nuitee