Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Helpful staff
Cons:
Noise from outside
Limited breakfast options

Categories

Cleanliness
8.7
Most reviews mentioned cleanliness positively, but there were minor complaints regarding delays in providing towels.
Service
9.2
Positive feedback on service; staff were noted as helpful and accommodating.
Location
9.7
Multiple reviews praised the hotel’s excellent location in the heart of the city.
Room Quality
8.2
Some complaints about room lighting and noise, affecting the overall perception of quality.
Amenities
8.2
Limited breakfast options mentioned, though overall experiences were positive.
Value for Money
8.7
Reviewers indicated good value considering location and service quality.
Food and Beverage
8.7
Food was mostly praised, although there were mentions of limited breakfast variety.
Overall Experience
9
Overall experiences were positive, with many recommending the hotel for its location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:50

Property Description

Luxurious Accommodation in the Heart of Mexico City

Convenient Location: Situated just 300 metres from San Juan de Letrán Metro Station, The Principal Hotel offers easy access to key attractions like the National Art Museum and Palacio de Bellas Artes Museum within a 5-minute walk. Constitution Square is also a mere 500 metres away.

Culinary Delights: Indulge in a gastronomic experience at Parrilla Leonesa Restaurant, serving a delectable array of Mexican and international dishes along with scrumptious breakfast options. Don't forget to unwind at the hotel's bar or grab a quick snack from the convenient vending machine.

Comfortable Stay: Each room is equipped with cable TV, free Wi-Fi, and a private bathroom, ensuring a cozy and relaxing stay for all guests.

Experience luxury and convenience at The Principal Hotel - book your stay now!

Important information:

Please note that when booking 3 or more rooms, you will have to pay the full amount 1 week prior to arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MEX

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 3539 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.7
Room Quality: 8.2
Amenities: 8.2
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 9
L
Liliana Barrera Moreno • solo_traveller • mx
10
Pros:

Todo lo ubicación el personal la habitación me encantó este hotel.

Cons:

Nada todo perfecto.

2026-07-18 • via Nuitee
T
Thierry • solo_traveller • fr
6
Pros:

- L'aspect général et la décoration
- L'amabilité du personnel
- La grande proximité avec tous les lieux et monuments à visiter dans le centre historique de Mexico

Cons:

- Le manque d'insonorisation (on entend beaucoup le bruit de la rue)
- L'absence de fenêtres de la chambre
- L'impossibilité de profiter d'un noir absolu (la lumière provenant du couloir entre dans la chambre)
- L'exiguïté de la salle de bains

2026-07-17 • via Nuitee
T
Tiff NYC • family_with_children • us
10
Great Stay, wonderful staff
Pros:

I accidentally booked this hotel for my parents, who needed to come to the city for an appointment, but I accidentally booked for an adult and a child. They were so understanding and super helpful, regardless of it being a non-changeable reservation. This is my parents’ favorite hotel, and they’ve stayed there about 3 times total. They felt super safe, the room was super clean, and the staff was super helpful! The best affordable hotel that’s super comfortable. Wonderful location and excellent breakfast!

2026-07-17 • via Nuitee
G
Gaia • solo_traveller • it
10
Pros:

È il mio punto di riferimento a CDMX, torno sempre qui e non delude mai: la struttura è moderna e confortevole, la posizione favolosa, comodissima, vicina a tutto e molto sicura. Bravi come sempre!

2026-07-16 • via Nuitee
R
robinson • extended_group • co
10
Pros:

El ambiente natural

2026-07-15 • via Nuitee
D
Doris • solo_traveller • at
9
Schönes Hotel im Kolonialstil
Pros:

Außergewöhnliche Lage nahe Zócalo, sehr freundliches Personal, wunderschönes koloniales Gebäude.

Cons:

Kleine Einweg Shampoos tragen nicht zur Müllvermeidung bei.

2026-07-15 • via Nuitee
L
Liz • solo_traveller • mx
10
Pros:

La ubicación es excelente

2026-07-13 • via Nuitee
G
Giuseppe • solo_traveller • it
10
2026-07-13 • via Nuitee
O
Oddalys Guadalupe • solo_traveller • mx
10
2026-07-13 • via Nuitee
B
Beth Lehem • solo_traveller • mx
8
Buen lugar si vas por trabajo
Pros:

La ubicación del lugar

Cons:

las toallas del baño están gastadas

2026-07-13 • via Nuitee
E
EIJI • couple • jp
9
2026-07-12 • via Nuitee
F
Fernando J. Alcázar C. • solo_traveller • mx
8
Pros:

La ubicación es increíble, inmejorable, estás justo en medio de toda la acción, en el Centro de la Capital. Hotel Cómodo, Cama Cómoda. El desayuno incluido en la reservación, es muy completo, y muy sabroso, realmente vale la pena.

Cons:

El espacio en la habitación, si eres claustrofobico, ve buscando otra opción, la recámara, aunque muy pequeña, cuenta con todo. El Elevador, vio mejores años en el pasado, y le urge, mantenimiento, es lento e impreciso.

2026-07-12 • via Nuitee
C
Chávez • couple • pe
10
Increíble
Pros:

las instalaciones y en trato recibido.

Cons:

nada, todo fue muy lindo

2026-07-11 • via Nuitee
I
Ibáñez Torres • solo_traveller • mx
8
2026-07-11 • via Nuitee
A
Aguilar • solo_traveller • cr
10
Pros:

Muy tranquilo y acogedor, muy cerca de atracciones y restaurantes

2026-07-10 • via Nuitee
D
Diana Laura • couple • mx
9
Pros:

Lo centrico de las atracciones del centro de la ciudad

2026-07-10 • via Nuitee
O
ortiz • solo_traveller • cr
5
Pros:

La ubicación y la limpieza

Cons:

Algunas de las personas, recepción, y restaurante no fueron amables con mis preguntas o necesidades.

2026-07-09 • via Nuitee
O
Oneyda • couple • mx
10
2026-07-08 • via Nuitee
N
Nenette • family_with_children • us
6
2026-07-08 • via Nuitee
M
Marvin Clay • couple • co
10
2026-07-07 • via Nuitee