Hotel María Victoria

Hotels
•
Independent
8.8 (142 reviews)
Zaragoza No. 6, Xalapa, VER, 91000 , Xalapa , MX
52-228-8186011

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Facilities

Meeting rooms
Arcade/game room
Free WiFi
24-hour front desk
Luggage storage
Elevator
Breakfast available (surcharge)
Arcade/game room
Safe-deposit box at front desk
Meeting rooms
See all facilities

Review Highlights

Pros:
Amable personal
Buena ubicación
Limpieza
Cons:
Falta de mantenimiento
Ruido en habitaciones
Necesidad de renovación

Categories

Cleanliness
8.53
Rooms were reported to be clean, but the overall sentiment suggests a need for better maintenance.
Service
9.5
Staff received high praise for their friendliness and helpfulness.
Location
9.54
The hotel is centrally located, with easy access to restaurants and attractions.
Room Quality
7.99
Some reviews indicated a need for renovation, but rooms were generally comfortable.
Amenities
8.52
Standard amenities available; some reviews expressed a desire for improvement.
Value for Money
8.98
Guests felt the rates were reasonable for the quality provided, despite some issues.
Food and Beverage
8.03
Potential for improvement in breakfast offerings was noted.
Overall Experience
9.3
Overall, guests found their stays enjoyable despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:30

Property Description

Discover the charm of the Hotel María Victoria, ideally situated in the heart of Xalapa, just moments from Juarez Park and the stunning Xalapa Cathedral, making it the perfect base for your next adventure.

Convenient Amenities
Stay connected with complimentary wireless internet access throughout the hotel, and take advantage of our arcade/game room for some entertainment. Our 24-hour front desk and tour/ticket assistance ensure a seamless experience.

Comfortable Accommodations
Our 114 air-conditioned guest rooms provide the perfect escape, featuring cable programming and private bathrooms stocked with complimentary toiletries. Relax and unwind with thoughtful touches like complimentary bottled water and daily housekeeping.

Dining & Relaxation
Indulge in a delightful meal at our on-site restaurant, or unwind at the bar/lounge with a refreshing drink. Don't miss our daily buffet breakfast available from 7 AM to noon, setting the tone for a wonderful day.

Book your stay at Hotel María Victoria today for an unforgettable experience!

Important information:

  • No pets and no service animals are allowed at this property.
  • Parking height restrictions apply.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: JAL

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Parking

    Parking height restrictions apply

See all policies

Location

Guest Reviews

8.8
Based on 142 reviews
Cleanliness: 8.53
Service: 9.5
Location: 9.54
Room Quality: 7.99
Amenities: 8.52
Value for Money: 8.98
Food and Beverage: 8.03
Overall Experience: 9.3
O
Othoniel • family
8
Pros:

Deberán cambiar los aires acondicionados a mini Split ya que los de cajón hacen mucho ruido

2025-10-05 • via Nuitee
G
Gerardo F
8
Pros:

Gracias...No tuve oportunidad de estar en el hotel solo dormí... Gracias

2025-09-30 • via Nuitee
E
ENRIQUE • partner
10
Pros:

No tiene acceso para personas con discapacidad motriz

2025-09-21 • via Nuitee
F
Francisco
10
Pros:

El trato de todo el personal muy amable y facilitador.
Aunque las instalaciones lucen con algo de deterioro, en general considero que la tarifa es buena para lo que el hotel ofrece.

2025-09-18 • via Nuitee
D
David
10
Pros:

Siempre me hospedo aquí aunque no hay elevador que baje hasta el estacionamiento solo sube eso se compensa con el buen servicio en general

2025-09-10 • via Nuitee
F
Felipe • partner
10
Pros:

Buena ubicación del hotel,personal muy amable,excelente limpieza,todo muy cerca

2025-09-08 • via Nuitee
O
Omar
8
Pros:

Bueno

2025-09-07 • via Nuitee
E
ENRIQUE • partner
10
Pros:

Excelente

2025-08-31 • via Nuitee
C
CAROL
10
Pros:

Great hotel, a time capsule with friendly staff.

2025-08-31 • via Nuitee
E
ENRIQUE • partner
10
Pros:

Mala administración

2025-08-19 • via Nuitee
D
Dulce
6
Pros:

Es un hotel antiguo y no lo recomiendo. Me pareció ruidoso y feo. Aunque su personal se esfuerza.

2025-08-18 • via Nuitee
O
osvaldo
10
Pros:

Excelente atencion. Habitaciones limpias y cómodas.

Ubicado en pleno centro de la ciudad asi que habra ruido todo el dia y buena parte de la noche.

2025-08-18 • via Nuitee
A
Ana Lidia • family
10
Pros:

Le falta mantenimiento a las instalaciones, sobre todo en los baños

2025-08-13 • via Nuitee
M
Maria • family
6
Pros:

Podría estar mejor le falta una buena renovación y seria bueno que el desayuno lo mejoraran

2025-08-12 • via Nuitee
E
Eduardo Elias
10
Pros:

Muy céntrico el hotel y cerca de restaurantes y lugares como parque Juárez, la catedral de Xalapa y cerca de los lagos.

2025-08-11 • via Nuitee
C
Carlos
10
Pros:

Excelente trato

2025-08-05 • via Nuitee
V
Victor • family
10
Pros:

Thanks

2025-07-30 • via Nuitee
J
Jose Luis
10
Pros:

Muy bien la atención

2025-07-29 • via Nuitee
D
Daniel • friends
10
Pros:

Muy bonito y muy cómodo

2025-07-28 • via Nuitee
O
osvaldo
10
Pros:

Ubicacion, servicio, limpieza

2025-07-27 • via Nuitee