Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Amable personal
Buena ubicación
Limpieza
Cons:
Falta de mantenimiento
Ruido en habitaciones
Necesidad de renovación

Categories

Cleanliness
8.53
Rooms were reported to be clean, but the overall sentiment suggests a need for better maintenance.
Service
9.5
Staff received high praise for their friendliness and helpfulness.
Location
9.54
The hotel is centrally located, with easy access to restaurants and attractions.
Room Quality
7.99
Some reviews indicated a need for renovation, but rooms were generally comfortable.
Amenities
8.52
Standard amenities available; some reviews expressed a desire for improvement.
Value for Money
8.98
Guests felt the rates were reasonable for the quality provided, despite some issues.
Food and Beverage
8.03
Potential for improvement in breakfast offerings was noted.
Overall Experience
9.3
Overall, guests found their stays enjoyable despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:30

Property Description

Central Location and Convenience
Located in central Xalapa, Hotel Maria Victoria Xalapa offers a prime location next to government offices and Juárez Park, ensuring easy access to key attractions and facilities.

Dining and Entertainment Options
Indulge in traditional Mexican cuisine at the hotel's buffet restaurant, or unwind with a snack and drink at the on-site bar, providing guests with convenient dining and entertainment options.

Proximity to Key Locations
With the Xalapa Campus of the University of Veracruz just 300 meters away and Veracruz's beaches and airport a short 1 hour and 15 minutes’ drive, Hotel Maria Victoria Xalapa offers a strategic location for both leisure and business travelers.

Book now to experience the perfect blend of comfort and convenience at Hotel Maria Victoria Xalapa.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: JAL

Location

Guest Reviews

8.8
Based on 1787 reviews
Cleanliness: 8.53
Service: 9.5
Location: 9.54
Room Quality: 7.99
Amenities: 8.52
Value for Money: 8.98
Food and Beverage: 8.03
Overall Experience: 9.3
H
Humbertina • family_with_children • mx
1
Pros:

Nada.

Cons:

Todo es malo en este Hotel.

2026-10-29 • via Nuitee
A
averylane • family_with_children • us
8
Older hotel in good condition and excellent location.
Pros:

Great location and excellent price. It is definitely a hotel from another era but clean and everything seems in good condition. Fast and powerful hot water, good wifi. The ancient window air conditioner worked like it was new. Screens on window allow for fresh air.

Cons:

But noisy in the morning from housekeeping staff.

2026-10-25 • via Nuitee
J
Julio • family_with_children • mx
9
Pros:

Bufete y atención personal

2026-10-23 • via Nuitee
C
Cesiah • family_with_children • mx
8
Valoración
Pros:

La limpieza del hotel

Cons:

Nada

2026-10-23 • via Nuitee
B
Beatriz • family_with_children • mx
9
2026-10-21 • via Nuitee
J
Jose Luis • family_with_children • mx
8
2026-10-20 • via Nuitee
C
CHRISTIAN ISMAEL • family_with_children • mx
10
2026-10-19 • via Nuitee
V
Villalba Cuesta • solo_traveller • mx
2
Cons:

Pésimas las camas y almohadas
El clima no funciona
El baño súper chiquito te pegas en todos lados y la regadera no tiene buena caída de agua

2026-10-15 • via Nuitee
G
García • solo_traveller • mx
9
2026-10-14 • via Nuitee
G
García • solo_traveller • mx
10
Pros:

Me encantó la vista desde el sexto piso, se ve todo muy bonito, y excelente servicio

Cons:

Un familiar tuvo problemas con su habitación, pero se solucionó rápido y sin costo

2026-10-14 • via Nuitee
S
Sanchez • solo_traveller • mx
10
Cons:

el papel de baño es no es suave y ponen muy duro y no hay alguno adicional

2026-10-10 • via Nuitee
S
Sandria • solo_traveller • mx
10
2026-10-09 • via Nuitee
D
Diana Estela • solo_traveller • mx
10
Habitaciones buena relación calidad -precio
Pros:

La cercanía al centro de la ciudad

2026-09-17 • via Nuitee
S
Sol • solo_traveller • mx
8
Pros:

Muy atentos y accesibles todos los del personal desde camareras, recepcionistas, todos muy limpio los días que estuve

Cons:

Se comprende que esa habitación no la habían usado ni limpiado xq olía a humedad y sucio, guardado, ya al siguiente día hicieron limpieza completa y se quitó el olor, lo que si es que tienen un pésimo servicio de internet su wifi falla todo el tiempo

2026-09-14 • via Nuitee
C
cuauhtémoc • family_with_children • mx
8
2026-09-14 • via Nuitee
F
Flores • solo_traveller • mx
10
Pros:

Todo muy bien gracias

2026-09-08 • via Nuitee
M
Margarita • solo_traveller • mx
7
Pros:

La ubicación

Cons:

Instalaciones muy viejas

2026-08-27 • via Nuitee
J
Jose Luis • solo_traveller • mx
8
2026-08-23 • via Nuitee
R
Ruth BR • solo_traveller • mx
8
2026-08-19 • via Nuitee
O
Olaez Garcia • solo_traveller • mx
9
2026-08-18 • via Nuitee