Tronco Bay Inn

Hotels
Independent
7.6 (20 reviews)
Playa Manzanillo s/n, Troncones, GRO, 40880 , Troncones , MX

Facilities

Free WiFi
24-hour front desk
Snorkeling nearby
Breakfast available (surcharge)
Mountain biking nearby
Smoke-free property
Wedding services
Free self parking
Beach sun loungers
Pool sun loungers
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-03 04:07

Property Description

Beachfront Dining and Room Service
Indulge in ocean-view dining at the beachfront restaurant, or enjoy the convenience of room service available during limited hours.

Outdoor Pool and Complimentary Services
Relax by the outdoor pool or make use of complimentary wireless internet access offered throughout the hotel. Wedding services are also available for special occasions.

Comfortable Accommodations with Balconies
Unwind in one of the 12 guestrooms, each featuring private balconies or patios. Stay connected with complimentary wireless internet, and refresh in bathrooms with rainfall showerheads and complimentary toiletries.

Experience beachfront luxury at Tronco Bay Inn in Troncones. Book now for an unforgettable stay by the sea!

Important information:

  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZIH

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

7.6
Based on 20 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
J
Jane
10
Living the life with 4 girlfriends!
Pros:

Very comfortable and convenient. The staff was very accommodating. We had a beautiful view of the pool and ocean from our amply furnished patio. The beach there on Manzanillo Bay is beautiful and the water is clear and warm. Paradise! The restaurant
Is right there and the food and drinks are good.

2025-02-25 via Nuitee
S
Shannon partner
8
Pros:

Quiet and quaint. We loved the atmosphere and staff. We will be back!

2025-01-16 via Nuitee
S
sharon family
4
Pros:

There are many better choices for places to stay in Troncones where the staff and management care about the wellbeing of the guests and the upkeep of the property. Regrettably, our toilet did not flush, the shower curtain fell continously off the wall, the bed was broken and semi collapsed when we sat on it, there were only 8 beach lounge chairs so we could not ever relax and enjoy the view, the foot wash was not filled dragging sand into our room, people who were not guests were welcomed to the pool, bar and restaurant making for an extra overcrowded chaos, parking was crazy, the staff break area was next to our room and they talked loudly and played music at night.

2022-03-22 via Nuitee
A
Alejandro García partner
10
Pros:

Excelente lugar, siempre es un gusto poder regresar.

2022-03-22 via Nuitee
R
Ricardo
8
Pros:

Sencillo y tranquilo no internet

2021-08-31 via Nuitee
V
Verified traveler partner
8
Pros:

Me gusto la ubicación y las habitaciones
no me gusto, tanto el servicio y el estacionamiento muy pequeño

2021-03-03 via Nuitee
J
JuanLlanderal partner
8
Pros:

El estacionamiento es pequeño y no tiene rampa para discapacitado

2020-10-26 via Nuitee
E
Evangelina family
10
Pros:

Todo muy bien excelente instalaciones el trato del personal súper..muy recomendado volveré a ir sin dudarlo

2020-10-25 via Nuitee
R
Rubén Palomino Casas
8
Pros:

Un lugar tranquilo.

2020-06-22 via Nuitee
V
Verified traveler partner
6
Pros:

good location but staff aeemed to be waiting for tips !!

2019-02-14 via Nuitee
K
karla
10
Pros:

El personal.. muy amable, intalaciones lindas...
El único pero fue una cama que había MUCHO ruido.. Al mínimo movimiento tronaba toda...
Haaa y una mesa de playa estaba rota.. de milagro se mantenía...

Aun así lo recomiendo mucho

2018-11-28 via Nuitee
V
Verified traveler
8
Buen hotel, bonita playa
Pros:

Un buen hotel, sencillo, con servicio de restarurante y una playa agradable para nadar. Aceptan tarjeta y el personal es muy amable. Instalaciones adecuadas. Ambiente familiar. Comida muy rica.

2018-03-20 via Nuitee
V
Verified traveler
8
Very nice hotel. Quiet and private.
Pros:

We enjoyed our stay, friendly and accommodating staff. Clean restaurant and very comfortable room.

2018-02-23 via Nuitee
J
jp
4
Very run down
Pros:

This hotel is very run down although the location right on the beach is great that is about the only thing that I could say was fantastic
The pool was dirty. The towels mismatched and old. Some days you would get the bottle water replenished. I ended up just buying my own.
The internet was very bad. Used my data plan everyday.
The staff did the best they could with the tools given. The absentee owner needs to spend some money.

2018-02-19 via Nuitee
T
Tricia
8
Fantastic spot. Outstanding staff.
Pros:

I wonderful spot, private little beach area excellent for swimming. The stuff are absolutely exceptional. Rooms are spacious and very clean. The bed was a bit firm for my back but otherwise really lovely room. Lovely balcony area. A few more lounge chairs on the beach would be great, perhaps a hammock or two. The pool was small but extremely refreshing and clean. Really lovely place to spend a few days.

2018-01-12 via Nuitee
A
Alejandro
8
Excelente
Pros:

Excelente servicio de todo su personal, las instalaciones aceptables, la comida deliciosa y a un precio aceptable. Lo recomiendo ampliamente para vacacionar en familia, en pareja o con los amigos.

2017-09-18 via Nuitee
V
Verified traveler
6
Would look elsewhere next time.
Pros:

It's a nice place but needs some work. Our ocean view wasn't ready so we were put in another room for one night. The exchange was free breakfasts for three days. That was fair. Our new room had an ac that didn't work and the shower head started leaking terribly and when I tried to adjust it, it shocked me! Can you imagine!?!? I told the help but no one seemed to care much or be concerned that I was probably lucky not to have been electrocuted as I was of course standing barefoot in water. That was Sunday and on Monday a worker installed a new head. Jesus and Marita are super as they Lee the place going. No complaints about the service. But considering the other offerings around this area I would not return.

2017-05-24 via Nuitee
J
James
10
Great place to stay
Pros:

Will go back soon

2017-02-04 via Nuitee
D
Donald
10
Good times!
Pros:

The people that work at this place are awesome! The rooms are large and right on Manzanillo Bay about a mile from the "town center". Wi-fi and cell service are spotty everywhere, so don't expect to stream movies or anything. Then again if you're vacationing in this area, you should be planning to enjoy an "unplugged" adventure. Good times!

2017-01-21 via Nuitee
V
Verified traveler
8
Amazing staff
Pros:

I stayed for 10 days while on nonprofit business. The hotel staff was excellent. Jesus who works incredibly hard and seems to be always present, is the most attentive hotel staff that I have ever encountered. I have been all over the world and this little Mexican owned (rarer and rarer every day) hotel had the best costumer service I have ever experienced. Thank you Jesus and Carlos for your attentive care. The rooms are very clean and pretty well outfitted. The art and decor is a little funky but that adds to the character. I would like to see water dispensers, mini-fridges and safes in the room like other hotels have. The beach out front is outstanding and the pool is pristine. The restaurant is hit or miss--breakfast is very good.

2016-11-18 via Nuitee