Apart Hotel Y Cabanas Vegasur

Hotels
8.8 (249 reviews)
Los Arrayanes Poniente 0200 , La Serena , cl

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Swimming pool
Terrace
Family rooms
Pets allowed
Luggage storage
Tour desk
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Poor cleanliness
Room maintenance issues

Categories

Cleanliness
7.69
Multiple mentions of poor cleanliness and maintenance.
Service
9.66
Many reviews highlight the friendly and helpful staff.
Location
9.7
Consistently praised for being close to the beach.
Room Quality
7.65
Room conditions mentioned as old and poorly maintained.
Amenities
9.18
Basic amenities available but some issues reported.
Value for Money
8.64
Mixed feedback on the overall value compared to condition.
Food and Beverage
8.69
Breakfast mentioned as good, but options were limited.
Overall Experience
9.16
Varied experiences, generally positive but with notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:15

Property Description

Outdoor Pool and Garden: Enjoy a relaxing stay at Apart Hotel y Cabañas Vegasur with its inviting outdoor pool and beautifully landscaped garden.

Comfortable Accommodation: Experience a tranquil environment in rooms equipped with private bathrooms, cable TVs, refrigerators, and microwaves. Bungalows feature convenient kitchen facilities for a home-away-from-home feel.

Convenient Location: Situated just 3 km from La Serena shopping Centre and the bus station, and a short 25-minute drive from the airport, Apart Hotel y Cabañas Vegasur offers easy access to key attractions.

Book your stay at Apart Hotel y Cabañas Vegasur now for a peaceful and convenient lodging experience in La Serena!

Important information:

Please note pets are accepted free of charge only in the bungalows. Pets are not accepted in the apartments.

LOCAL TAX LAW
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LSC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

Location

Guest Reviews

8.8
Based on 249 reviews
Cleanliness: 7.69
Service: 9.66
Location: 9.7
Room Quality: 7.65
Amenities: 9.18
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 9.16
A
Alejandro • solo_traveller • cl
9
2026-04-23 • via Nuitee
A
Arce • solo_traveller • cl
10
Pros:

La atención del personal de la recepción

2026-04-21 • via Nuitee
A
Andrés • couple • cl
9
Pros:

Buena atención

2026-04-20 • via Nuitee
F
Francisca R • solo_traveller • cl
9
2026-04-19 • via Nuitee
G
González • solo_traveller • cl
7
ESTUVO BUENO, DENTRO DE LOS STANDAR DESEADOSL. RECOMENDABLE
2026-04-16 • via Nuitee
R
Roxane • couple • fr
5
Pros:

L’emplacement

Cons:

L’hôtel nous a fait payer 20% de TVA en plus du prix de la réservation alors même que l’annonce prévoyait un prix taxes et frais compris.
En outre, l’hôtel ne nous laisse pas les clés de la chambre pour sortir, nous avons donc dû attendre plusieurs minutes que quelqu’un nous ouvre la porte de l’hôtel avant de pouvoir rentrer à chaque fois.

2026-04-15 • via Nuitee
A
Arellano • solo_traveller • cl
7
Apropiado a lo requerido
Pros:

Limpieza

Cons:

Colchones regulares y ventilacion de piezas, llegue tarde noche y pieza ( aun que en la costa es asi ) estaba poco fresco el aire

2026-04-13 • via Nuitee
A
Ana María • couple • cl
10
2026-04-10 • via Nuitee
A
Andrea • couple • ar
9
Pros:

La ubicación

2026-04-10 • via Nuitee
E
Eduardo • solo_traveller • cl
9
2026-04-09 • via Nuitee
C
Claudia • couple • cl
10
2026-04-06 • via Nuitee
T
TORRES CONTRERAS • couple • cl
7
Pros:

La ubicación
Depto 44, agradable y silencioso

Cons:

Sin lámpara velador

2026-04-05 • via Nuitee
T
TORRES CONTRERAS • couple • cl
2
Pésima depto 37
Pros:

Depto 37 nada bueno

Cons:

Puerta con ventana, se escucha todo de afuera, alarmas, autos entrar y salir, gente conversando
Le falta una puerta que aísle el dormitorio
Cama muy incomoda, colchón viejo y duro

2026-04-05 • via Nuitee
M
Michèle • couple • ch
9
Gute Wohnung nahe am Strand
Pros:

Gute Lage nahe vom Strand, nettes Empfangspersonal.

Cons:

Frühstück war eher spärlich.

2026-04-02 • via Nuitee
E
Esteban Carrero • couple • cl
9
2026-04-01 • via Nuitee
F
Fernando • couple • cl
10
Pros:

Hermoso lugar y atención del personal amable

Cons:

Desayuno podría estar incluido

2026-03-31 • via Nuitee
R
Rodrigo • couple • cl
8
Pros:

Ubicación muy buena con adecuada conectividad y cercanía a puntos de interés

Cons:

Instalaciones un poco deterioradas con los años y que afectan el impacto visual (muebles con mucho desgaste visible, puertas disfuncionales)

2026-03-30 • via Nuitee
S
Silvina • couple • ar
10
Podrían mejorar es muy lindo
Pros:

Hermoso lugar el personal excelente

Cons:

Las instalaciones de los dptos están en malas condiciones cañería de la cocina tapada

2026-03-29 • via Nuitee
H
Hormazabal • couple • cl
9
2026-03-23 • via Nuitee
C
carub • couple • cl
10
Atención de amabilidad y eficacia
Pros:

La amabilidad y la pronta respuesta del perdonal y solución ante las dificultades.

2026-03-23 • via Nuitee