Club Munamar Beach Resort – All Inclusive

Very disappointed entertainment was 1 out of 10 food was very repertive room was very small price was OK but defo not a 4 star more like a 1 star table tennis no net no pool table no tea facilities in room would never go back to this hotel

We stayed here from the 8th of Oct. Myself, partner and my dad who's in his 70's
We were very disappointed with the food but as we had booked all inclusive we decided to try the food and drinks. 3 days into the holiday my dad became unwell and spent the rest of the week in his room with severe vomiting and diahreah.
We suspected food poisoning straight away.
Myself and my partner spent the week looking after him as anyone would
We complained to the hotel but nothing was done.
Myself and my partner ate out as we just didn't trust the food, it looked disgusting, was cold, left uncovered and was very obviously being reused from previous meals.
On the day we were due to fly home my dad was very poorly and just wanted to get home, requiring a wheelchair at the airports because he was so weak. On arriving back at Birmingham we took my dad straight to the hospital where he spent several days after being diagnosed with salmonella posioning and severe dehydration.
THIS HOTEL NEEDS CLOSING DOWN IMMEDIATELY.
My dad is now on the mend but this could have ended very differently. Im in contact with on the beach so we'll see!

worst hotel ever stopped in...dirty room and dangerous plugs food is horrible and cold..drinks watered down and small measures hotel rep is rude...no tea or coffee 24hrs a day as stated ....i complained to on the beach and got this reply....Mike (On the Beach)

29 Oct 2025, 13:07 GMT

Hi Peter

My name is Mike and I have been further

Thank you for taking the time to contact us, and I'm truly sorry to hear about your experience at the Club Munamar Beach Resort. It's clear that several aspects of your holiday fell short of what you should expect, and I can understand your frustration.

The issues with your room condition - including the broken light switch, dripping taps, and makeshift air conditioning repair - are disappointing. Being moved to a connecting room where you were then disturbed by neighbouring guests until the early hours must have been extremely upsetting on your holiday. I'm also sorry to hear about your experience with the resort representative.

I understand your disappointment with the food and beverage quality. However, as these concerns are based on personal taste and preference, they don't provide grounds for compensation. Typically, hotel management can address food-related concerns during your stay by improving service or offering alternative options within your all-inclusive package. While I appreciate that you chose to eat out and incurred additional costs, as this was a personal decision, we're unable to offer reimbursement for these expenses.

I also note that you had not spoken with our dedicated 24/7 In-Resort Support Team during your stay. Their contact details are clearly outlined on the first page of your booking documentation, and they are available around the clock to assist with any issues that may arise whilst you're away. This team is in place specifically to help resolve problems in real time—whether that involves speaking directly with the hotel on your behalf, arranging alternative solutions, or escalating matters if needed. By reaching out during your holiday, we are often able to take immediate steps to address concerns and improve your experience whilst you're still in resort.

Unfortunately, without the opportunity to do so, we weren't able to implement corrective action at the time, and now you're already home the resolution we can provide is significantly limited. Whilst I understand that it may not always feel convenient to raise issues while away, this contact is vital to ensuring that problems can be dealt with swiftly and effectively.

After a full review of your complaint, and taking everything into consideration, we believe the gesture offered in our last response is fair considering all circumstances. Whilst I sympathise that you aren't happy with the resolution, we would be unable to offer any additional resolutions.

Once again, I apologise for any lasting disappointment.

Best wishes

Mike
Customer Feedback Team
On the Beach

Our stay at Club Munamar Beach Hotel was extremely disappointing and upsetting. We were looking forward to a relaxing holiday, but instead it turned into a stressful experience. The music was unbearably loud and went on until the early morning hours, making it impossible to rest. When we asked to change our room, we were shocked by the response we received from one of the managers.

He was very rude and unhelpful. Rather than assisting us, he tried to make money from us by offering to book taxis, excursions, and other activities at very high prices. He kept saying we were his “responsibility” and pressured us to accept his offers. He even asked for our personal details, which felt completely inappropriate.

When we refused to go along with his suggestions, he became angry and started to behave very disrespectfully, refusing to help with the room change. We were honestly shocked by his behavior — this is not how guests should be treated anywhere, especially at a hotel claiming to offer a relaxing holiday experience.

We left feeling uncomfortable and disappointed. I truly hope the hotel management takes this seriously, as no guest should have to experience such treatment.

Shocking. Reception was very clean. Staff on reception very helpful
Hotel room was clean but very outdated
Food was outrageous kept at lukewarm temperature covered in flies moldy bread
Causing food poisoning from day 2. Drink machine always empty or turned off. No entertainment at all
Had to eat out at bar next to hotel fabulous food and drinks at the black bull cortusey of George and team.
Hotel was closing for season so was moving families from hotel to another.staff was using bath towels from hotel as floor mops
Disgusting

1/5 – Extremely Disappointing Stay – Would avoid at all costs.

We stayed at this hotel in Icelmer, Turkey and unfortunately had a very poor experience from start to finish.

Food & Dining

The food was basically inedible. There was very little variety — the same dishes were served every day — and nothing tasted fresh, many things pulled back out and reheated for the next meal. The meats were hit and miss if they where pink in the middle. Most of the food was left uncovered and often covered in flies.
I’m English and my partner is Polish, so usually one of us finds something to enjoy even when options are limited. But here, neither of us could.

The allergen labels were completely unreliable. Some cards showed every allergen possible, while others missed obvious ones — for example, cauliflower cheese didn’t have a milk symbol despite being covered in cheese.
I have coeliac disease and can’t eat gluten, but when I asked staff for clarification, they just told me to ignore the labels and pointed to a few things and said they were fine. I trusted them for the first day then ended up having a reaction and being unwell for the rest of my holiday. After that I only ate boiled eggs and beans from the all inclusive and ate out.
There were also no freshly made omelettes, pancakes, or crepes like you’d expect at an all-inclusive resort.

Drinks

There are no cocktails included in the all-inclusive package. The only spirits available were Malibu, vodka, and whisky — and all the mixers tasted flat.
The would serve children for alcohol with no ID checks. A 15-year-old was served easily, and when we tested it by sending up our 12-year-old, they served her too without question.

Room & Facilities

Our room was in very poor condition:

There were air conditioning units in the room but these didn’t work.

The bedroom door hinge was broken and wouldn’t close properly.

There was mould in the bathroom.

Toilet roll was never replaced — we had to keep asking.

Bedsheets weren’t changed once during our 6-day stay, and towels were only changed once. They say every 3 days for towels

Staff & Service

The staff were mostly uninterested and often on their phones, including the lifeguard, who barely watched the pool.
At the welcome meeting, we were made to feel uncomfortable. They insisted our whole group attend (including our kids), and when we said the children were staying in the room, they became argumentative insisting they come down. Once they found out we had already booked excursions, they became rude and stopped speaking to us in English altogether.

Overall

This was one of the worst all-inclusive experiences we’ve ever had. The food was unsafe, staff were unprofessional, and even basic facilities like air conditioning and doors didn’t work properly.
We definitely would not return or recommend this hotel to anyone — especially families or anyone with dietary requirements.

Let’s start with a few myth busters.
1. The hotel is clean and our room was made up every day.
2. The drinks are not watered down. I saw new bottles being opened all the time.
3. Yes, many of the staff have limited English but they are mostly friendly. Gina, Shami at the restaurant bar. Sarhad at the pool bar. Aziz and Saleh at reception. The security guard helping us get coffee at 5 in the morning before on of our excursions.
So far, so good…..
However,
1. The food is really poor. The hygiene standards are awful (a tray of cooked chicken was left uncovered on the side for over 20 minutes before being put into a Bain Marie to heat). Most of the food was cold because it doesn’t come out of the kitchen fresh and then is warmed in the Bain Marie. However, because most people are waiting, the food never gets a chance to heat.
The chicken tasted of fish so obviously cooked in the same oil.
Replenishment of dishes was a real problem.
There were very few authentic Turkish dishes.
The highlight of the food was the Kebab which was done every 3 days and the stir fry cooked in front of the customers.
2. The hotel’s tour guide is expensive. Jason at No Name Tours or Sebastian via Savas Cafe are better informed and cheaper for the same tour.
3. Unless you like bingo the entertainment is poor except one night where we watched Tron.
4. Much of our frustration came from inconsiderate people, mostly Brits unfortunately, who were determined for us to listen to their music and their unruly kids.
5. The beach is lovely without the aforementioned Brits but is not part of the all inclusive package and the beach supervisor tries to sell drinks at inflated prices.

The hotel is very basic and clean, rooms are ok some better than others. We had to move halfway through our holiday due to part of the hotel closing ( strange).
Food was very mediocre, lukewarm same food everyday and looked like yesterdays left overs. Staff where not very friendly, you are left to find everything on your own or ask. No explanation of where things are or what is on. We went at the end of season so completely understand certain things are seasonal but there was zero communication.
Overall for a 3star it’s one of those you get what you pay for however there are much better ones out there just as cheap.
Also the beach is not a 60second stroll more like couple of mins. And you don’t get the all inclusive at the beach.

Went to this supposedly four star hotel I would scrape and give it a one. Somebody entered my room while I was asleep. I had to be moved rooms I paid for all inclusive and the food was an edible. I had to eat out every day. Only three drink types . were allowed on the all inclusive,
I’ve actually made a complaint and also came home with sickness and diarrhoea never again would I go here or recommend it to anybody?towels changed every 3 days discoloured and full of other people’s hair would never step foot in here again it’s needs downgrading

I have stayed in budget hotels before, but this one, believe the negative reviews. It was awful from the time of arrival to leaving 2 days later. I put the key card into the slot to get electric, the whole thing fell out of the wall. Managed to get it back in finally. The staff weren’t interested, telling us the manager will be in at 9am! The door had a lovely hole in it, where someone had obviously kicked it. The restaurant, if you can call it that served nothing but cold food. My grandson had a strawberry (I think!) sponge, when he cut into it, it was green with mould!! Staff weren’t bothered. The entertainment area was dirty & uncomfortable and the drinks tasted foul. The ‘on the beach’ rep, isn’t a rep at all, he just sells overpriced trips, aggressively! We decided to cut short our stay as no-one was prepared to listen to our complaints. We checked out after 2 awful days, telling them the reasons why, and booked into a better hotel for the rest of our holiday.

Icmeler is a very touristy area which closes down 20th October. marmaris is very touristy too. The authentic Turkey is not here. All bars, English food, most shops are fake clothes. A few small market stalls exist along the main canal which looks cute. Restaurants are uk prices. We saw 1 restaurant only with an authentic Turkish menu.
The hotel reception staff are not enthusiastic but answered queries.
We’ve myth busted many negative reviews. Our room for example has been cleaned almost daily. Some reviews we agree with, it’s a uk 3 star and that’s what you pay for. A bit tired in places, But not broken.
Food in restaurant is adequate but bland and hot food, isn’t. Head outside to the bbq area as it is tasty, fresh, and hot.
Flex’ restaurant bar staff, is a breath of fresh air.
The main hotel (there are 3 locations close together), our pool/sea/canal view was lovely, though loud music/people from the entertainment area below.
Everywhere is very clean. Always get pool bed. No bed cushions. No beach towels provided. Everything in small cups so we bought souvenir mugs and used these.
Hotel shop isn’t expensive and has most of what you want.
The hotels beach area does look clean and have cushions, (bit tired), and shades, no all inclusive facility.
Lovely bay promenade.

icmeler is a BEAUTIFUL place but this hotel is a NO unfortunately… if you can live off chips on chips on chips then you’ll be sorted. cocktails do NOT come with all inclusive and will even refuse to make them even if your willing to pay.
also do NOT!!!! book excursions with this hotel the bloke in navy blue will ROB you. paid £230 for 3 trips but found out the trips were £15 per person… makes no sense. DAYLIGHT ROBBERY.
beautiful place but many cons.

From the time of arriving and leaving (5 days early because we changed hotels), this is by far the WORST hotel I have ever been in, room was tiny and I wouldn’t even give the food to my dog let alone eat it myself…DO NOT waste your money and book this place

We had a great holiday here with our three children. Staff were lovely, especially the girls at the pool with the slide.
Rooms were a little outdated but who cares the beds were comfortable and the bathroom was clean and spacious.
Food was ok, not very hot at times but there was always something to eat my daughter is really picky and one of the chefs made her some Turkish sausage on its own which we was very thankful for!
Pools cleaned everyday, the pool with the slide has a lifeguard there everyday whether it be the men or women the woman which my daughter adored!
The mini disco wasn’t really a mini disco, two songs of just one woman who had hardly any clothing on danced when doing entertainment for kids I’d expect them to be dressed accordingly.
The shows afterward though were very entertaining .
The places you can sit and enjoy in this resort are lovely.
Only bad part, the receptionist on arrival well the day after marched my parents who was staying over the road very abruptly out of the hotel when they just wanted to check in on us.
But overall great stay we’d stay again for the right price.
Can’t moan when it wasn’t that expensive too stay.
Oh sunbeds very hard to get a bed by the pools and in the sun people was putting towels down and not turning up until late afternoon one of the lifeguards though with the bold head didn’t catch his name, sorry. Did remove them eventually.

We had a nice stay in this hotel in 2021 and decided to get back to Ichmeler. While Ichmeler is still the same gem of the Aegian sea, the hotel has dropped it level dramatically.

But it depends on your type. If you enjoy screaming 'till 3 AM beneath the windows, smoking in restraunts and listening to pop music all day long - well, that's your choice exactly. No one will forbid it here. If you enjoy the silence, good food and fresh air - better search for another hotel, there are lots of them in Ichmeler. The management does not see any problem here, so I think the following years it will only evolve.

Sorry, we really love Ichmeler, but we will never return to Munammar.

Awful hotel. You are so far away for the pools and restaurant. They say it’s all inclusive but there is not much food time and tbh I wouldn’t feed it to my dog. We ate out every day. The staff never spoke to us and the rooms are grubby. No entertainment on in the nights, would never come back here if it was free.,

Worst hotel ever been in food cold rooms never cleaned beds changed once in 2weeks our party of 43had food poisoning still not right now been home for 3weeks tui rep only wants sell you trips very rude man hounds you till you meet him

First time in Turkey, very disappointed with the hotel, after reading reviews we had some expectations that were all crushed. The cleaning staff was rude when asked to empty a bin that hadn’t been emptied in a week. The food was cold or stale, not many options. Any food that wasn’t covered had flies all around it. Not worth going all inclusive, option of 5 drinks at the bar, no cocktails, most of the staff was rude and unfriendly. Had to go to reception to ask for paper and clean towels as for 3 people in 1 room we had 1 towel provided every time.
Wouldn’t recommend it specially for family with kids.

I would not recommend this hotel at all! The food is not edible, same choices every day and the food we did eat (chips) were freezing cold! Went all inclusive but probably spent more eating out every day than the actual holiday itself. The hotel is split into 3 different places so you have to go to a different place for the crap food anyway which isn't really ideal for someone that struggles with their mobility. All of the pools are quite deep which isn't good for people that are unable to swim as not able to touch the ground. Im 5ft 1 and wasn't able to go in the pool as unfortunately I can't swim. Hotel could have been cleaner, it wasn't the worst but definitely needs improvement on this. The door to my room couldn't be closed because the hinges etc didn't match up. Not the main room but as it was a family room its separated into 2 bed rooms. We was only allowed 1 key between the 3 of us which was no good as we would have liked to do some things separately but couldn't. Unfortunately I have nothing positive to say about this hotel. My sons first ever holiday was pretty much ruined, all the spending money we brought with us had to go on food every day.

Absolutely awful, this hotel is appalling and far from what is advertised!!! The rooms are extremely basic and dated, our room had a cupboard with no back to it and a leaky toilet. There was a scratchy blanket on the bed and only one bottom sheet which had spunk stains on it. Food was absolutely vile and greasy, causing my friend to be sick due to being served frozen chicken!!! The only good thing about this place is the location but other than that don’t go here!!! Yes it’s cheap but I wouldn’t even pay £50 to stay here again.