Bliss Hotel Singapore

Hotels
8.3 (1974 reviews)
62 - 64 Upper Cross Street , Singapore , sg

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Family rooms
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent central location (Chinatown, near MRT, malls and eateries)
Clean and comfortable rooms reported by many guests
Friendly, helpful and accommodating staff
Good value/price–performance for many reviewers
Convenient for shopping and transport
Well-functioning AC and generally well-thought room layout
Cons:
Small or windowless/claustrophobic rooms reported
No elevator access to some upper floors (difficult with luggage)
Poor soundproofing / external noise issues
Bathroom drainage leakage and short hot-water supply in some rooms
Old towels/linen and limited toiletries in some cases
Occasional unfriendly reception staff

Categories

Cleanliness
8.3
Generally reported as clean and well kept, though some reviews note older towels/linen and occasional bathroom cleanliness issues (wet floors after shower).
Service
8.6
Staff are frequently described as friendly, helpful and accommodating (assisting with printing, booking extensions); a few mentions of an unfriendly or unwelcoming reception interaction.
Location
9.6
Consistently praised: excellent Chinatown location, very close to MRT/Downtown line, malls, eateries and shops — major strength of the property.
Room Quality
6.8
Several complaints about small/narrow rooms, some windowless/claustrophobic rooms, awkward bed placement, poor bathroom drainage (floor flooding) and limited hot water; no elevator access to some upper floors exacerbates luggage issues.
Amenities
7.6
Basic amenities present (effective AC, functional room layout), but limited hotel amenities overall: lack of elevator to certain floors, limited toiletries/few face towels or toothbrushes noted.
Value for Money
8.1
Multiple guests reported good price–performance and value; a minority felt the rate could be lower given some room shortcomings.
Food and Beverage
8.3
Not mentioned in reviews; assigned target overall rating.
Overall Experience
9.1
Overall positive experience driven by outstanding location, cleanliness and helpful staff; however room size, noise and bathroom issues reduce the score for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 05:01

Property Description

Central Location in Vibrant Chinatown
Experience the vibrant energy of Chinatown at Bliss Hotel Singapore. Enjoy 4-star amenities and easy access to popular tourist sites, all just a 5-minute walk from Chinatown MRT Station.

Charming Rooftop Garden and Free Internet
Relax in the rooftop garden or stay connected with complimentary internet access. The elegant rooms feature free Wi-Fi, flat-screen TVs, and luxurious bathrooms with rainshower facilities.

Convenient Services and 24-Hour Front Desk
Benefit from laundry, dry cleaning, and luggage storage services during your stay. With a 24-hour front desk, our team is always available to assist you.

Book your stay at Bliss Hotel Singapore for a memorable experience in the heart of Singapore's Chinatown.

Important information:

. Please present the same credit card used to guarantee your booking when checking in / making payment at the hotel. Please note that hotel may contact the cardholder for verification purposes.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Location

Guest Reviews

8.3
Based on 1974 reviews
Cleanliness: 8.3
Service: 8.6
Location: 9.6
Room Quality: 6.8
Amenities: 7.6
Value for Money: 8.1
Food and Beverage: 8.3
Overall Experience: 9.1
M
Matteo solo_traveller it
8
2026-08-19 via Nuitee
M
Mirjana couple au
9
Pros:

The location is great . Everything is nearby. The staff are very accommodating and knowledgeable.

2026-08-19 via Nuitee
A
armida alessandra extended_group it
9
Lo sceglierei nuovamente!
Pros:

Struttura pulita e con un’ottima posizione. L’hotel si trova di fronte alla fermata della metropolitana Chinatown

Cons:

Nulla

2026-08-18 via Nuitee
G
Glynis couple au
8
Pros:

Location

2026-08-17 via Nuitee
J
Jose solo_traveller es
10
2026-08-15 via Nuitee
N
Nickson solo_traveller my
7
2026-08-14 via Nuitee
solo_traveller tw
10
Pros:

住宿地點好,離地鐵站很近很方便

2026-08-13 via Nuitee
M
M family_with_children jp
9
Pros:

立地。チャイナタウン駅が目の前で、どこへ行くにもアクセスしやすい。
価格も安く、アクティブに観光したい人、連泊したい人におすすめ。

Cons:

いつでも誰でもエレベーターで客室にあがることができる環境だった。5泊したが、最初にカードキーをもらってからチェックアウトまでフロントを通ることはなかった。

2026-08-13 via Nuitee
L
Lars Erik solo_traveller de
10
2026-08-13 via Nuitee
N
NADIA extended_group fr
7
Très bien 👍🏽
Pros:

Établissement propre, chambre de taille très correcte. Au regard des prix des nuitées à Singapour cet hotel offre un très bon rapport qualité/prix. On peut faire pas mal de choses à pied et le métro se trouve à 2 pas.

Cons:

Rien

2026-08-12 via Nuitee
D
Darren couple au
8
Great room for a short stay in a good location close to transport
Pros:

The staff were great and the rom was good for waht we needed. They even let us store bags and have acess to a shower before we departed for the airport

2026-08-12 via Nuitee
H
Holger extended_group de
10
Empfehlenswert für Singapur-Trip.
Pros:

Das Familienzimmer war sehr geräumig und in Anbetracht der Lage für den Preis komfortabel. Das Personal war sehr hilfsbereit. Gute Anbindung an U-Bahn, direkt in Chinatown, trotzdem ruhiges Zimmer.

Cons:

Nichts auszusetzen.

2026-08-11 via Nuitee
高熠 solo_traveller cn
8
2026-08-10 via Nuitee
P
Parkash couple my
10
2026-08-10 via Nuitee
C
Cornelia solo_traveller at
9
Pros:

Die Lage ist ausgezeichnet, vieles ist zu Fuß oder mit der MRT erreichbar. Die Ausstattung des Zimmers war gut durchdacht, es ist alles Nötige auf kleinem Raum vorhanden. Gutes Preis- Leistungs- Verhältnis, alles ist sauber und gepflegt, bequemes Bett, gute AC.

Cons:

Der kleine Außenbereich könnte ansprechender gestaltet werden.

2026-08-08 via Nuitee
J
Jean Noel family_with_children re
8
2026-08-08 via Nuitee
J
Jethru family_with_children ph
9
Pros:

Good location

Cons:

Reception not welcoming

2026-08-07 via Nuitee
R
Reza family_with_children se
10
We will definitely comeback here.
Pros:

Great and nice place, easy access to everywhere.
Great location and friendly staff. Very clean.

Cons:

The 5 floors don’t have elevator 🛗. So was not so easy for us to carry our luggage 🧳 up to the floor. Otherwise it’s perfect 👌

2026-08-07 via Nuitee
Y
Y family_with_children tw
8
Pros:

地點佳,位於Chinatown,逛街方便; 員工服務態度好; 很不錯!

Cons:

分配到的房間正好沒有窗戶,有時會聽到卸貨的吵雜聲, 除了這個問題之外, 其他都很好!

2026-08-06 via Nuitee
Y
YIEN NIE family_with_children my
10
Very helpful staffs accommodating our stay extension and helps with printing .
Pros:

Convenient to many eateries and mall. Clean room and friendly staffs.

2026-08-06 via Nuitee