Bliss Hotel Singapore

Hotels
8.3 (1989 reviews)
62 - 64 Upper Cross Street , Singapore , SG

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Family rooms
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent central location (Chinatown, near MRT, malls and eateries)
Clean and comfortable rooms reported by many guests
Friendly, helpful and accommodating staff
Good value/price–performance for many reviewers
Convenient for shopping and transport
Well-functioning AC and generally well-thought room layout
Cons:
Small or windowless/claustrophobic rooms reported
No elevator access to some upper floors (difficult with luggage)
Poor soundproofing / external noise issues
Bathroom drainage leakage and short hot-water supply in some rooms
Old towels/linen and limited toiletries in some cases
Occasional unfriendly reception staff

Categories

Cleanliness
8.3
Generally reported as clean and well kept, though some reviews note older towels/linen and occasional bathroom cleanliness issues (wet floors after shower).
Service
8.6
Staff are frequently described as friendly, helpful and accommodating (assisting with printing, booking extensions); a few mentions of an unfriendly or unwelcoming reception interaction.
Location
9.6
Consistently praised: excellent Chinatown location, very close to MRT/Downtown line, malls, eateries and shops — major strength of the property.
Room Quality
6.8
Several complaints about small/narrow rooms, some windowless/claustrophobic rooms, awkward bed placement, poor bathroom drainage (floor flooding) and limited hot water; no elevator access to some upper floors exacerbates luggage issues.
Amenities
7.6
Basic amenities present (effective AC, functional room layout), but limited hotel amenities overall: lack of elevator to certain floors, limited toiletries/few face towels or toothbrushes noted.
Value for Money
8.1
Multiple guests reported good price–performance and value; a minority felt the rate could be lower given some room shortcomings.
Food and Beverage
8.3
Not mentioned in reviews; assigned target overall rating.
Overall Experience
9.1
Overall positive experience driven by outstanding location, cleanliness and helpful staff; however room size, noise and bathroom issues reduce the score for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 05:01

Property Description

Central Location in Vibrant Chinatown
Experience the vibrant energy of Chinatown at Bliss Hotel Singapore. Enjoy 4-star amenities and easy access to popular tourist sites, all just a 5-minute walk from Chinatown MRT Station.

Charming Rooftop Garden and Free Internet
Relax in the rooftop garden or stay connected with complimentary internet access. The elegant rooms feature free Wi-Fi, flat-screen TVs, and luxurious bathrooms with rainshower facilities.

Convenient Services and 24-Hour Front Desk
Benefit from laundry, dry cleaning, and luggage storage services during your stay. With a 24-hour front desk, our team is always available to assist you.

Book your stay at Bliss Hotel Singapore for a memorable experience in the heart of Singapore's Chinatown.

Important information:

. Please present the same credit card used to guarantee your booking when checking in / making payment at the hotel. Please note that hotel may contact the cardholder for verification purposes.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Location

Guest Reviews

8.3
Based on 1989 reviews
Cleanliness: 8.3
Service: 8.6
Location: 9.6
Room Quality: 6.8
Amenities: 7.6
Value for Money: 8.1
Food and Beverage: 8.3
Overall Experience: 9.1
L
Leo • solo_traveller • us
8
Pros:

In the middle of everything

2026-10-30 • via Nuitee
N
Norman • solo_traveller • gb
8
a good budget hotel.
Pros:

This was a last minute booking, but the staff made an effort to get me checked in with little delay or problems. Everything was explained well, the room was a good size and had all the necessary basics.

Cons:

It was a little further away from the Boat Quays area than I thought .

2026-10-29 • via Nuitee
S
Steven • couple • au
9
Pros:

Suited our purposes for a couple of days in Singapore, close to Chinatown and train stations.

2026-10-28 • via Nuitee
S
Shiori • family_with_children • jp
7
2026-10-28 • via Nuitee
T
tatianachey • couple • fr
10
Pros:

Emplacement face à la station de métro .
Cafés et restaurants en face également.
Personnel très agréable.
Hôtel hyper calme.

Cons:

Chambre vraiment très petite.

2026-10-27 • via Nuitee
B
Basia • couple • au
5
Good location. But tiny room with the toilet inside it.
Pros:

I loved the location. Close to the station.

Cons:

The room was much smaller than we expected, especially considering the price we paid and the photos we viewed online. It was disappointing and left us feeling somewhat misled, as we had expected the room to be a little more spacious. Instead, we were surprised by how small it was, particularly given the Japanese-style layout. The photos on the website do not accurately reflect the actual size of the rooms and create unrealistic expectations. To improve the guest experience, I would strongly recommend using more realistic and representative photos so guests know what to expect before booking.

2026-10-24 • via Nuitee
C
Chloé • solo_traveller • fr
7
OK
Pros:

La chambre était propre

Cons:

Le quartier n'est pas le plus beau de Singapour, il y avait des travaux pendant mon séjour

2026-10-23 • via Nuitee
M
mehmet sacit • family_with_children • tr
9
2026-10-23 • via Nuitee
A
Anthony • extended_group • au
9
2026-10-20 • via Nuitee
M
Max • solo_traveller • pl
7
2026-10-18 • via Nuitee
Z
Zsolt • solo_traveller • hu
9
Pros:

A szállás elhelyezkedése kiváló, metrómegálló 1 percre található. A szoba szép, rendezett és nagyon tiszta. Szívesen visszatérek legközelebb is!

2026-10-17 • via Nuitee
E
Elaine • couple • au
8
2026-10-17 • via Nuitee
Y
Yi sin • solo_traveller • tw
10
Pros:

地點非常好，牛車水（chinatown）地鐵出口E出來對面就到了，地鐵這邊的唐城坊有超市、麵包和餐廳，非常方便，附近也有便利商店；接待人員非常親切，也樂於協助解決問題，我帶來的物件毀損需要丟棄，是接待人員協助我的。房間舒適整潔，附有飲用水一瓶、熱水壺、冰箱和茶包咖啡包。如果下次再來新加坡會優先選擇這邊，謝謝。

2026-10-17 • via Nuitee
O
Ongc241081 • family_with_children • my
8
2026-10-16 • via Nuitee
R
Roleen Hunter • solo_traveller • za
7
2026-10-15 • via Nuitee
S
Sven • solo_traveller • de
8
F1 Wochenende in Singapur
Pros:

Sehr freundliches und hilfsbereites Personal; Das Zimmer und das Badezimmer waren sehr sauber und gemütlich; da ein Late Check-out nicht möglich war und mein Flug erst am späten Abend ging, konnte ich mein Gepäck im Hotel lassen, noch ein wenig Singapur erkunden und vor meiner Abfahrt sogar noch in einem separaten Bad duschen um nicht durchgeschwitzt am Flughafen anzukommen! Sehr toller Service; die Lage ist auch top, diverse Restaurants und Malls fußläufig

Cons:

Wie viele Hotelzimmer hatte das Zimmer kein Fenster, das Zimmer war klein aber fein, jedoch das Bett mit 90cm Breite auch. Natürlich wusste ich dies bei der Buchung, trotzdem sollte man da vorher drauf achten

2026-10-15 • via Nuitee
C
ChiaYun • solo_traveller • tw
10
2026-10-13 • via Nuitee
M
Mookdarat • couple • th
10
Would stay again if we are back
Pros:

Location was great. Staff super helpful

Cons:

Nothing

2026-10-12 • via Nuitee
B
Brock • couple • au
7
Great bed and dark, quiet sleep.
Pros:

Great location in Chinatown. Comfy bed and nice and dark for a stopover and good sleep.

Cons:

The shower water sprays under the door as there is no fall in the shower to the drain. It floods half the bathroom in front of the toilet. Quite dangerous and had to use many towels to clean it up. Staff didn’t seem concerned.

2026-10-11 • via Nuitee
K
KATI • couple • fi
7
Pros:

Great location, great staff.

Cons:

we stayed on the 5th floor and had to take the stairs for one floor. The light in the stairwell is not well installed in the staircase and it was mostly darl in the stairs going down. The music from the loudspeakers was loud.

2026-10-11 • via Nuitee