Hotel Vale Do Navio

Hotels
8.4 (897 reviews)
Rua Do Navio 47 , Capelas , pt

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Nice location
Good amenities
Cons:
Cleanliness issues
Food quality
Room maintenance problems

Categories

Cleanliness
7.96
Concerns about lack of cleanliness noted in multiple reviews.
Service
9.23
Staff were described as warm and accommodating, enhancing the overall stay.
Location
9.07
Convenient location, though some limitations on activities noted.
Room Quality
7.92
Issues with maintenance and outdated facilities mentioned.
Amenities
8.45
Good range of facilities, though not all were functioning properly.
Value for Money
8.21
High prices for services compared to quality, concerns raised.
Food and Beverage
7.46
Breakfast and dinner quality received negative feedback, lacking variety.
Overall Experience
8.93
Overall stay was enjoyable, but specific areas need improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:30

Property Description

Luxurious Amenities

The 4-star Hotel Vale Do Navio offers a range of luxurious amenities, including a luxury spa & wellness centre, indoor and outdoor pools, and a well-equipped fitness centre. Guests can also enjoy relaxing massages and entertainment in the games room.

Scenic Dining Experience

Enjoy a culinary experience with a view at the contemporary restaurant overlooking the Atlantic Ocean. Indulge in delicious regional cuisine for lunch and dinner, and unwind with a refreshing drink at the bar.

Convenient Location

Located near the shore of the Atlantic Ocean in Capelas, São Miguel, Hotel Vale Do Navio provides easy access to the coastline and is just a short drive from the town centre. With free Wi-Fi and free on-site parking, your stay is sure to be convenient and stress-free.

Book your stay at Hotel Vale Do Navio for a luxurious and relaxing experience by the Atlantic Ocean.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PDL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for € 35 per person per night when using an available extra bed.
    People 13 years old and over stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 897 reviews
Cleanliness: 7.96
Service: 9.23
Location: 9.07
Room Quality: 7.92
Amenities: 8.45
Value for Money: 8.21
Food and Beverage: 7.46
Overall Experience: 8.93
M
Marcia couple pt
8
A minha estadia foi ótima.
Pros:

A localização é muito boa.
A piscina é muito boa.

2026-02-13 via Nuitee
L
Lukas solo_traveller de
9
Sehr gute Unterkunft für einen Aufenthalt auf Sao Miguel
Pros:

Die Größe war toll, der Parkplatz war gut und das Frühstück nicht schlecht

Cons:

Der Pool wurde leider nur nach täglicher Nachfrage am letzten Tag geöffnet. Es war wohl irgendwas mit der Wasserbehandlung (wohl bereits einen Monat). Fraglich bleibt, ob geöffnet wurde, da wirklich wider alles ok war.

2026-02-12 via Nuitee
B
Bruno family_with_children pt
5
Pros:

Comodidades boas
Pessoal da receção muito simpatico

Cons:

Alteraram o pequeno almoço de buffet para pedidos a carta sem avisar
Funcionaria do bar no horario da noite muito antipatica e com pouca paciência fomos praticamente atendidos as 9h30 e obrigados a ir com a bebida para o quarto

2026-01-26 via Nuitee
W
WeksFer family_with_children pt
9
Pros:

Boa localização e hotel cuidado. Bom para afastar do centro de Ponta Delgada sem ir para demasiado longe, central na ilha mas muito tranquilo. Pequeno almoço muito bom e quartos super confortáveis.

Cons:

Poucas tomadas no quarto que não permitiam carregar todos os equipamentos que tínhamos.

2026-01-23 via Nuitee
F
Fátima family_with_children pt
6
Cons:

Entrei no quarto a 24 Dezembro, saí a 26
Não gostei de não me terem arrumado o quarto do dia 25 para o 26, deitei-me nas camas por fazer.
Disseram-me que tinha que solicitar esse serviço, nunca tal coisa ouvi.......

2026-01-22 via Nuitee
A
Ana couple pt
7
Cons:

A piscina aquecida, não estava aquecida e a sauna fora de serviço

2026-01-22 via Nuitee
I
Ignazio family_with_children it
7
Pros:

Staff molto disponibile e di aiuto, davvero complimenti.

Cons:

Stanze rumorose in quanto vicino a strada di scorrimento.
Cattivo odore in bagno.
Arredamento della stanza e delle zone comuni un po' datato, ma dipende dai gusti.

2026-01-19 via Nuitee
H
Herdade Do couple pt
6
2026-01-19 via Nuitee
G
Gonçalo couple pt
5
Pros:

Piscina interior muito boa e agradável.

Cons:

A limpeza do hotel, e a falta de cuidado com pinturas e afins...

2026-01-19 via Nuitee
T
Tania family_with_children pt
9
Cons:

No quarto com banheira devia ter um tapete antiderrapantes a banheira escorrega principalmente quem tem crianças

2026-01-17 via Nuitee
J
Jennifer couple ca
7
2026-01-15 via Nuitee
M
Mário family_with_children pt
4
2026-01-08 via Nuitee
D
Diogo family_with_children pt
8
2026-01-06 via Nuitee
H
Henrique couple pt
4
Cons:

Os serviços de sauna e banho turco estavam encerrados e não nos tinha sido comunicado, no check-in inclusive disseram o horário em que os mesmo estavam abertos.
As almofadas eram extremamente desconfortáveis.

2026-01-05 via Nuitee
M
Miguel Sousa family_with_children pt
10
2026-01-02 via Nuitee
P
Paulo solo_traveller pt
8
Pros:

Pessoas simpáticas, comodidades

Cons:

Falta tomada de corrente junto à cama

2026-01-01 via Nuitee
F
Fábio couple pt
4
2026-01-01 via Nuitee
A
Andrade family_with_children pt
4
2025-12-28 via Nuitee
M
Miguel Sousa family_with_children pt
10
2025-12-26 via Nuitee
N
Nogueira couple pt
5
Uma ilha cheia de história para partilhar
Pros:

STAFF técnico muito acolhedor.
Têm cuidado em não desperdiçar alimentos.

Cons:

Preço alto para os serviços disponibilizados na época em causa, consequência hotel vazio

2025-11-28 via Nuitee