Villas El Encanto Cozumel

Hotels
9.2 (250 reviews)
C/ 21 Sur # 44 entre Rafael E. Melgar y 5ta. Av. Colonia Andrés Quintana Roo , Cozumel , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good amenities
Cons:
Cleanliness issues
Location further from center than stated

Categories

Cleanliness
8.01
There were complaints about cleanliness in some rooms.
Service
9.98
The staff were described as very friendly and accommodating.
Location
9.02
The location was preferred for being quiet and away from the center.
Room Quality
9.47
Rooms were reported as clean, comfortable, and well-equipped.
Amenities
9.5
The hotel had a nice pool and facilities for cooking.
Value for Money
9.46
Guests felt they received good value, especially for families.
Food and Beverage
8.51
Coffee delivery issues noted, affecting the rating.
Overall Experience
9.68
Overall a very enjoyable stay with only minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:44

Property Description

Luxurious Accommodations
Villas El Encanto Cozumel offers stylish apartments and rooms with modern amenities like air conditioning, safety box, and kitchen facilities.

Relaxing Outdoor Spaces
Enjoy the lush garden, sun terrace, and swimming pool at this hotel, perfect for unwinding under the palapa roof lounge.

Convenient Location and Activities
Situated near Cozumel town center, guests can easily explore nearby attractions, dine at various restaurants, and partake in exciting water activities like snorkeling and scuba diving.

Ready to experience the beauty of Cozumel? Book your stay at Villas El Encanto Cozumel now!

Important information:

Please note that the first night must be paid in advance by Bank Transfer. Villas El Encanto Cozumel will contact the guest with instructions after booking.In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: CZM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    Children from 11 years old to 17 years old stay for US$20 per person per night when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 250 reviews
Cleanliness: 8.01
Service: 9.98
Location: 9.02
Room Quality: 9.47
Amenities: 9.5
Value for Money: 9.46
Food and Beverage: 8.51
Overall Experience: 9.68
A
Anna • family_with_children • ca
10
2026-02-14 • via Nuitee
J
Julienne • couple • ca
9
C’était super
Pros:

Tout

Cons:

Rien

2026-02-14 • via Nuitee
A
Amanda • couple • us
9
Friendly and comfortable
Pros:

Lush gardens everwhere made me feel like i wasn't stayin in/near a city. Property is quite and walkable distance from food and shopping. There are dogs on the property which are very friendly and helped make the stay enjoyable as I miss my dogs while I travel

Cons:

There wasn't really I didn't like. There are 2 pools that are clean, but too cold to swim in, in January. Alot of shade prevents sun tanning.

2026-01-31 • via Nuitee
E
Elizabeth • couple • us
10
I didn’t want to leave
Pros:

It so peaceful and lovely!

Cons:

Nothing!

2026-01-28 • via Nuitee
K
Kenneth • couple • us
10
Relaxing quiet place with wonderful staff to help with calling taxis and recommending your companies etc.
Pros:

Beautiful grounds and common areas

Cons:

No big complaints

2026-01-23 • via Nuitee
S
Sonia • extended_group • es
9
2026-01-19 • via Nuitee
K
Kamila • family_with_children • cz
6
Pros:

Velice milý a ochotný personál. Možnost grilovat v zahradě, klidné a tiché ubytování s bazénem.

Cons:

Zahrada byla příliš tmavá, z balkonu nebyl výhled nikam, jen do pralesa.

2026-01-18 • via Nuitee
J
Jennifer • solo_traveller • at
9
Schöner, entspannter Tauchurlaub :-)
Pros:

Sehr freundliche Rezeptionistin. Schönes und sauberes Zimmer, großer Küchenbereich zum selber kochen und hübscher kleiner Pool mit Hängematte und Liegestühle. Insgesamt sehr angenehmer Aufenthalt, würde ich jederzeit wieder machen.

Cons:

-

2026-01-09 • via Nuitee
C
Charron • family_with_children • ca
10
Exceptionnel!!
Pros:

Tout est parfait! Un peu hors du centre et c’est exactement ce que je cherchais pour avoir un coin tranquille sur Cozumel.Mes enfants ont adoré y rester pour quelques jours.Les chambres sont très confortables. Le personnel est super gentil 😊!

2026-01-08 • via Nuitee
T
Tanguy • family_with_children • be
9
2026-01-07 • via Nuitee
T
Tejaswi • extended_group • us
10
2026-01-06 • via Nuitee
J
Jens • couple • de
10
Gerne wieder.
Pros:

:-)

Cons:

—-

2026-01-02 • via Nuitee
M
Mirjam • solo_traveller • ec
9
2025-12-30 • via Nuitee
P
Pascale • extended_group • fr
7
Pros:

Hotel propre et chambre agréable

Cons:

Un peu loin de tout, il faut prendre le taxi

2025-12-26 • via Nuitee
H
Humaykhanim • couple • de
8
Peaceful and comfortable
Pros:

Really green and natural, peaceful.

2025-12-17 • via Nuitee
A
Anton • couple • nl
8
Heerlijk verblijf op een heerlijk eiland
Pros:

De locatie was lekker iets buiten het centrum maar daardoor helemaal perfect.

2025-12-09 • via Nuitee
R
Roberta • couple • it
10
2025-11-26 • via Nuitee
K
Kristy • couple • nz
9
2025-11-18 • via Nuitee
M
Matt • solo_traveller • ca
9
2025-11-17 • via Nuitee
H
Hector • couple • se
9
2025-11-04 • via Nuitee