Nikkey Palace Hotel

Hotels
8.5 (2946 reviews)
Rua Galvão Bueno 425 , Sao Paulo , br

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Children allowed

Facilities

Health or beauty spa nearby
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great food quality
Friendly staff
Excellent location
Cons:
Cleanliness issues noted
Some maintenance required

Categories

Cleanliness
7.5
Some reviews indicated issues like dust on linens and bathroom cleanliness.
Service
9
Guests praised the staff for being attentive and friendly.
Location
9
The location was frequently noted as excellent, particularly in Liberdade.
Room Quality
8
Rooms were described as comfortable but had issues like insufficient outlets.
Amenities
8.5
Good amenities, though some were noted as needing maintenance.
Value for Money
8.5
Good cost-benefit relationship mentioned in several reviews.
Food and Beverage
9
Breakfast and restaurant quality received high praise.
Overall Experience
8.5
Overall experience rating reflects positive sentiments despite some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:57

Property Description

Convenient Location
Located just a short walk from Praça da Sé and a quick drive to Paulista Avenue, Nikkey Palace Hotel offers easy access to popular attractions and transportation hubs.

Japanese Cuisine Restaurant
Indulge in authentic Japanese cuisine without leaving the hotel premises at the on-site restaurant. For more dining options, explore the diverse culinary scene just steps away from the hotel.

Modern Amenities
Enjoy air-conditioned rooms equipped with a TV, minibar, safety deposit box, and a private bathroom. Stay connected with free WiFi and unwind at the bar after a day of exploring São Paulo.

Book your stay at Nikkey Palace Hotel now to experience comfort and convenience in the heart of the city.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs BRL 25 per day.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 2946 reviews
Cleanliness: 7.5
Service: 9
Location: 9
Room Quality: 8
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 8.5
V
Valdelucia • solo_traveller • br
10
2026-04-11 • via Nuitee
A
Ana • family_with_children • br
10
Tranquilidade!
Pros:

O quarto e banheiro

2026-04-11 • via Nuitee
J
Jarmeson • solo_traveller • br
7
2026-04-10 • via Nuitee
J
Jennifer • solo_traveller • br
8
Agradável estada
Pros:

O atendimento é cortes, café da manhã é muito bom. A localização é boa, tem restaurante no local e nos arredores, perto do metrô

Cons:

O prédio é um pouco antigo e tive dificuldade de acessar o chuveiro, pois era entrada pela banheira sendo muito fundo

2026-04-10 • via Nuitee
R
Rodrigo Augusto • couple • br
8
Proximidade ao Cine Jóia, onde fomos assistir a uma apresentação.
Pros:

Serviços em geral.

Cons:

Nada a registrar

2026-04-10 • via Nuitee
M
Marcio Luiz da • solo_traveller • br
8
2026-04-09 • via Nuitee
T
Tânia • family_with_children • br
7
Pros:

De tudo.

2026-04-08 • via Nuitee
K
KELLY BEZ • solo_traveller • br
6
Razoável pra um dia
Pros:

Café farto

Cons:

O banheiro não tinha box, e a cortina deixava o quarto muito claro. E podia estar mais limpo

2026-04-08 • via Nuitee
E
ELENA MARTA • couple • ar
8
Pros:

La ubicación del hotel es excelente. El desayuno bien, tenía algunos detalles a mejorar.

Cons:

Un día tenía sólo champú, por lo que nos bañamos con champú. Gorras de baño según que habitación toque. Las mucamas, tienen chek list para su trabajo?. El desayuno con necesidad de mejoras.

2026-04-07 • via Nuitee
S
Sonia • family_with_children • br
10
Pros:

Nossa hospedagem é sempre muito prazerosa! O atendimento é maravilhoso desde a recepção, restaurante e funcionárias da limpeza. Super recomendo este hotel!

2026-04-07 • via Nuitee
L
Luiz • family_with_children • br
9
2026-04-06 • via Nuitee
M
Maiza A • solo_traveller • br
8
2026-04-06 • via Nuitee
Z
Zalike • extended_group • br
10
2026-04-06 • via Nuitee
T
Tatiana • solo_traveller • br
7
Adequado, bom ponto na Liberdade
Pros:

A localização é muito boa

Cons:

A maioria dos funcionários é muito simpática, mas ocorreram alguns episódios estranhos, não sei se voltaria. A cama não é muito confortável.

2026-04-06 • via Nuitee
F
Francisco Augusto • family_with_children • br
10
2026-04-06 • via Nuitee
I
Ikemoto • solo_traveller • de
7
昔の日本みたいに感じた。
Pros:

受付のスタッフにみなさんは日本語が通じた。朝食会場のスタッフも愛想が良かった。
部屋にバスタブがついていてリラックスできた。

Cons:

部屋の電源のスイッチが枕元になかったこと。

2026-04-05 • via Nuitee
M
Marivalda • couple • br
8
2026-04-05 • via Nuitee
L
Laureana • couple • br
10
2026-04-05 • via Nuitee
C
Cris • family_with_children • br
9
2026-04-05 • via Nuitee
J
Juliana • family_with_children • br
10
2026-04-04 • via Nuitee